Job details

Customer Success Manager - South

Zscaler is seeking a Customer Success Manager to drive Customer Success, optimization, and upsell of new business opportunities for customers in the cybersecurity and network security space. The ideal candidate will be a key advocate for customer needs and help them achieve success.

Skills

Customer-facing experience
Knowledge of cloud services architectures and solutions
Understanding of web-based security, networking, and infrastructure solutions
Background in internet and security technologies such as SWG, Firewalls, VPNs
Familiarity with network transformation technologies like MPLS, SD-WAN

Responsibilities

Take ownership of accounts and champion customer needs within Zscaler
Ensure efficient and successful customer deployments
Become a trusted advisor to customers by understanding and realizing their business objectives
Identify and drive expansion opportunities within existing accounts
Recommend ways for customers to derive more value from services
Address customer pain points and coordinate solutions

Benefits

Competitive salary range
Comprehensive benefits package
Equal opportunity and affirmative action employer
Inclusive work environment

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By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Mid-Level

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE