Job details

Customer Support Associate I

Zscaler seeks an experienced Customer Support Associate to enhance customer engagements and provide excellent support while contributing to the success of our team.

Skills

Excellent customer service skills
Customer management skills
Project management skills
Motivated and driven attitude

Responsibilities

Assist customers through chat and email support
Create customer engagements following assigned projects
Maintain balance between customer requirements and business
Share daily progress reports

Education

No specific education requirements stated

Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks

To read the complete job description, please click on the ‘Apply’ button

By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Early

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE