Job details

Product Support Engineer

Zscaler is looking for an experienced Product Support Engineer to join their Product Support team. They aim to create a secure cloud environment for enterprise customers.

Skills

Proficient in troubleshooting
Strong debugging skills
Customer satisfaction focus

Responsibilities

Provide phone/email consultation to independently debug complex security/network problems
Work with Engineering and assist the customer with testing or troubleshooting
Reproduce customer issues to verify problems and provide feedback

Education

Minimum university degree in IT or related field

Benefits

Various health plans
Time off plans for vacation and sick time
Parental leave options
Retirement options
Education reimbursement
In-office perks

To read the complete job description, please click on the ‘Apply’ button

By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

250 jobs

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FUNDING

Public

DEPARTMENTS

Product Management

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE