Job details

Senior Manager, Customer Success - Avalor

Zscaler is seeking an experienced Senior Manager, Customer Success to join our Avalor team in New York. This individual will take a leadership role in ensuring client satisfaction and success with our products and services.

Skills

Consultative cybersecurity experience
People management skills
Data analytics knowledge

Responsibilities

Act as the first CSM and build a team
Ensure client satisfaction and success
Provide tools, resources, and training for the team
Establish metrics and goals for customer success
Collaborate with other teams for a seamless customer journey
Utilize customer feedback and data analytics for product improvement

Education

Bachelor's degree in Engineering, Business, or Information Systems

Benefits

Various health plans
Time off plans
Parental leave options
Education reimbursement

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By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE