Job details

Senior Manager / Manager , Customer Success Management

Zscaler is a leader in cloud security, serving thousands of enterprise customers globally. They are looking for a Senior Manager in Customer Success Management to lead technical and customer-facing teams.

Skills

Technical leadership
Customer management
Networking technology
Business acumen
Incident response

Responsibilities

Drive Product and Feature adoption for large customers
Provide technical leadership during major incidents
Interact with high-level stakeholders
Deliver Service Review Presentations
Hire, retain and manage customer success talent

Education

Degree in a relevant field
Technical certifications preferred

Benefits

Comprehensive health plans
Time off for vacation and sick leave
Parental leave options
Retirement options
Education reimbursement

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By Zscaler

Zscaler: Securing your cloud transformation We are passionate about being the best; the best global security company that enables mobile and enterprise businesses to be more secure, safer, and faster.

293 jobs

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FUNDING

Public

DEPARTMENTS

Customer Support

SENIORITY LEVEL REQUIREMENT

Senior

INDUSTRY

Enterprise Software & Network Solutions

TEAM SIZE