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Routing Coordinator

ABOUT 4MATIV TECHNOLOGIES, INC.

4MATIV Technologies manages multi-modal mobility for school systems nationwide with technology to expand options and enhance service. We envision a future where all children have access to the learning opportunities that maximize their potential, and we are reimagining transportation to accelerate student outcomes. 

We partner with schools to improve service, safety, and holistic sustainability, ensuring all students have access to the right ride. Currently, we manage transportation for over 50 school districts across cities including Houston, Indianapolis, Minneapolis-St. Paul, and Phoenix, simplifying operations and expanding services for families. Every school day, 4MATIV manages outsourced vendors and operates a contact center supporting more than 22,000 student trips across over 1,000 routes for schools across the country.

Our team is committed to:

  • Working shoulder-to-shoulder with our clients as a mission-aligned and trusted partner
  • Building user-centered products to create lasting impact for districts and students
  • Valuing diversity of perspectives and experiences
  • Care for every detail and outcome
  • Highest standards of service and safety
  • Constant learning and improvement

POSITION OVERVIEW

The Routing Coordinator is responsible for the day-to-day execution of routing tasks, ensuring that routes are accurately created, adjusted, and maintained to support efficient transportation operations. This position plays a critical hands-on role in implementing routing strategies and requires strong attention to detail, technical proficiency, and the ability to coordinate effectively across teams.

The ideal candidate is highly organized, process-driven, analytical, and proactive, with a drive for creative optimization, the ability to troubleshoot routing issues, and support internal teams with timely routing solutions.

LOCATION

  • Remote or Hybrid
  • Minneapolis/St. Paul strongly preferred

RESPONSIBILITIES

Route Execution & Maintenance

  • Create, modify, and maintain routes in routing software, ensuring accuracy and compliance with school policies and transportation guidelines.
  • Implement routing updates and change requests based on operational needs.
  • Ensure all route assignments are properly documented and communicated to relevant stakeholders.

Data Management & Accuracy

  • Identify and resolve data quality issues related to student assignments, stop locations, and transportation parameters.
  • Maintain an organized system of routing records for tracking historical changes and audit purposes.

Collaboration & Operational Support

  • Work closely with Routing Analysts to support the optimization and strategic planning of transportation routes.
  • Coordinate with school Account Managers to execute routing changes aligned with partner school needs.
  • Provide real-time routing support to resolve operational issues affecting service efficiency.

Compliance & Reporting

  • Ensure routes comply with school district policies, transportation regulations, and service-level agreements.
  • Track and report on routing changes, efficiencies, and issues to support continuous improvement.
  • Monitor routing KPIs, flagging inefficiencies and escalating issues when needed.

Education and Experience:

  • Associate’s or Bachelor’s degree in logistics, transportation, geography, or a related field preferred.
  • 1-3 years of experience in transportation, logistics, routing, or operations support.

Technical Skills:

  • Experience with school routing software (e.g., Traversa, EZ Routing, or similar platforms) is a plus.
  • Strong technical skills, including experience with data management and spreadsheet tools (Excel, Google Sheets, etc.).

Core Competencies:

  • User-focus: Maintains consistent focus on the overarching purpose of analyses, ensuring analyses meet user needs while considering the user experience and perspective. 
  • Self-motivation: Takes initiative, working independently with minimal supervision, setting clear goals, and driving progress.
  • Problem-solving: Tackles complex data projects with persistence, creativity, and a strong curiosity to find innovative solutions.
  • Attention to details: Effectively manages multiple tasks, prioritizing work to deliver thorough, error-free results on-time.
  • Effective communication: Exhibits strong communication skills, both written and verbal, to engage diverse stakeholders clearly and professionally.

Salary Range: $55,000 – $75,000, per year

Benefits:

  • 401(k)
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Paid time off
  • Parental leave
  • Vision insurance

Average salary estimate

$65000 / YEARLY (est.)
min
max
$55000K
$75000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Routing Coordinator, 4MATIV Technologies

Join the dynamic team at 4MATIV Technologies, Inc. as a Routing Coordinator, where your role will be crucial in enhancing transportation operations for school systems nationwide! At 4MATIV, we're dedicated to expanding mobility options and improving service and safety for students. As a Routing Coordinator, you will oversee the day-to-day management of routing tasks to ensure that routes are accurately created and maintained, thereby supporting efficient transportation for more than 22,000 student trips across over 1,000 routes. Your strong attention to detail and technical expertise will be put to use as you collaborate with Routing Analysts, school Account Managers, and other stakeholders to implement routing strategies that benefit our partner schools. This remote or hybrid position (with a preference for candidates in Minneapolis/St. Paul) allows you to work in an environment that values diversity, creativity, and constant improvement. We want you to bring your organization skills and analytical mindset to the team, tackling complex problems and ensuring our services meet the highest standards of quality and success. If you're passionate about making a lasting impact in education and transportation, this position is for you. We offer competitive salary ranges and comprehensive benefits, making it easy for you to thrive while helping students get the right ride!

Frequently Asked Questions (FAQs) for Routing Coordinator Role at 4MATIV Technologies
What are the responsibilities of a Routing Coordinator at 4MATIV Technologies?

As a Routing Coordinator at 4MATIV Technologies, your primary responsibilities include creating and maintaining accurate routing data in our systems, implementing updates based on operational needs, and ensuring compliance with school district policies and transportation guidelines. You'll also collaborate with various teams to optimize routes and resolve any operational issues, making your role integral to our mission of enhancing student transportation.

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What qualifications are required for the Routing Coordinator position at 4MATIV Technologies?

To be a successful Routing Coordinator at 4MATIV Technologies, candidates should ideally possess an Associate’s or Bachelor’s degree in logistics, transportation, geography, or a related field. We look for individuals with 1-3 years of experience in transportation, logistics, or operations support, along with strong technical skills, particularly in data management and routing software.

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What technical skills are important for a Routing Coordinator at 4MATIV Technologies?

Strong technical skills are essential for the Routing Coordinator role at 4MATIV Technologies. Experience with school routing software such as Traversa, EZ Routing, or similar platforms is highly valued. Additionally, proficiency in data management and spreadsheet tools like Excel or Google Sheets is vital to effectively handle the routing data and ensure accuracy across systems.

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How can the Routing Coordinator impact student transportation at 4MATIV Technologies?

The Routing Coordinator plays a pivotal role in enhancing student transportation by ensuring that routes are optimized for efficiency and safety. By effectively managing routing tasks and collaborating with other teams, you'll help assure that thousands of students have access to the right rides, ultimately improving learning outcomes and service quality for schools nationwide.

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What is the salary range for a Routing Coordinator at 4MATIV Technologies?

The salary range for a Routing Coordinator at 4MATIV Technologies is competitive, averaging between $55,000 and $75,000 per year. In addition to a robust salary, we also offer a variety of benefits, including health insurance, paid time off, and a 401(k) plan, ensuring that you can thrive in both your personal and professional life.

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Common Interview Questions for Routing Coordinator
How do you ensure accuracy when creating and modifying transportation routes?

To ensure accuracy in route creation and modification, focus on verification processes. Double-check all entries with original data sources. Utilize routing software's validation tools to minimize errors and maintain a systematic filing of routing information to track changes effectively.

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Can you describe your experience with data management in previous roles?

In prior roles, I have managed large datasets using tools like Excel and Google Sheets, including data entry, manipulation, and quality checks. I have also created automated reports that aid in decision-making and improved operational efficiency, showcasing my strong attention to detail.

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How would you handle routing issues that arise unexpectedly?

Handling unexpected routing issues requires a proactive approach. I prioritize swift communication with stakeholders to gather accurate information and assess the situation, then implement a temporary fix while working to create a permanent solution. Utilizing creativity and problem-solving skills is key in these scenarios.

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What strategies do you implement for effective collaboration with team members?

Effective collaboration comes from clear communication and regular updates. I ensure that all team members are aligned on goals, use collaborative tools for organizing tasks, and encourage an open environment for feedback. This fosters teamwork and helps us tackle challenges more efficiently.

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How do you prioritize your tasks when managing multiple routing assignments?

To prioritize multiple routing assignments, I utilize a task management system that allows me to assess urgency and impact. I break down complex tasks into manageable steps, setting deadlines for each phase to ensure timely completion without sacrificing quality.

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Share an example of how you negotiated changes with school administrators.

In a previous project, I collaborated with school administrators to revise route assignments based on new student enrollments. By presenting data-driven insights and the potential benefits of the changes, I successfully negotiated revised routes that satisfied all stakeholders while enhancing efficiency.

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What steps would you take to ensure compliance with school district policies?

To ensure compliance with school district policies, I would make it a point to familiarize myself with all relevant regulations. Regular audits of the routing data against policy requirements would be established, along with training sessions for all team members to ensure alignment with compliance standards.

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How do you monitor routing KPIs effectively?

Monitoring routing KPIs effectively involves setting clear metrics to track. I utilize dashboard tools to visualize performance data and conduct regular reviews to assess trends and flags for areas needing improvement. This proactive approach helps in achieving operational goals.

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What qualities do you believe are essential for a Routing Coordinator?

Key qualities for a Routing Coordinator include strong analytical skills for data interpretation, exceptional attention to detail for accuracy in routing processes, and excellent communication skills for effective collaboration. Adaptability to changing needs and a user-focused approach are also vital to support stakeholders efficiently.

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Why do you want to work at 4MATIV Technologies as a Routing Coordinator?

I want to join 4MATIV Technologies because I am passionate about using technology to improve student transportation and education outcomes. The company's commitment to innovation and collaboration aligns with my values, and I'm eager to contribute my skills to a team that makes a meaningful difference in students' lives.

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Full-time, remote
DATE POSTED
March 30, 2025

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