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Healthcare Account Executive - Salt Lake City (North)

Company Description

A Place for Mom is the leading online resource connecting families searching for senior care with a team of expert advisors providing insight-driven, personalized solutions. As the nation’s largest senior care advisory service, A Place for Mom helps hundreds of thousands of families every year navigate the complexities of finding the right senior care solution for their loved ones across home care, independent living, memory care, assisted living, and more. Established in 2000 as a family business, A Place for Mom employees are deeply committed to the company mission to enable caregivers to make the best senior care decisions. A Place for Mom fosters, cultivates, and preserves a culture of diversity, equity, and inclusion.

Our employees live the company values every day:

  • Mission Over Me: We find purpose in helping caregivers and their senior loved ones while approaching our work with empathy.
  • Do Hard Things: We are energized by solving challenging problems and see it as an opportunity to grow.
  • Drive Outcomes as a Team: We each own the outcome but can only achieve it as a team.
  • Win The Right Way: We see organizational integrity as the foundation for how we operate.
  • Embrace Change: We innovate and constantly evolve.

Job Description

Exciting opportunity to join the A Place for Mom team as an outside sales Healthcare Account Executive. You will be the face of A Place for Mom with the hospitals and skilled nursing facilities in your territory and the families being discharged from the facilities as we grow the business. You are responsible for driving lead generation and move-ins to communities from your book of accounts. You are hungry, excited to build relationships with healthcare professionals, and persistent in finding the most effective approaches to grow each account in order to help more families find the care they need.

What You Will Do

  • Work in a fast-paced, growing industry to help families and professional referral sources with seniors urgently needing to be discharged into a community meeting their needs or with a home care agency as they transition out of a hospital or skilled nursing facility
  • Deliver on your target quota of families selecting a senior care option each month by generating daily qualified patient referrals from your assigned market plan accounts
  • Currently maintains a portfolio of clients (social worker, case managers, and discharger planners) specifically in hospitals and skilled nursing centers within this open territory
  • Develop, own, and grow your book of accounts to increase referral volume in your territory
  • Cultivate new contacts within each account through networking, cold calls, and service presentations, following up with each referral source on discharge outcomes to reinforce the value A Place for Mom delivers
  • Educate families on their care options and how they will work with you and a Healthcare Senior Living Advisor to find the right senior living option as they are discharged
  • Work with your partner Healthcare Senior Living Advisors to deliver on your target quota of families in moving into a community or hiring in home care
  • Leverage and analyze reports in our CRM and internal structure to develop and manage your pipeline
  • Pilot new initiatives, tests, and processes (e.g., account scoring, CRM changes) in your territory and provide feedback to improve the tools and resources at your disposal

Qualifications

  • Bachelor’s degree preferred
  • 3-5 years of outside sales experience as an individual contributor with exceptional prospecting and lead generation abilities
  • Knowledge of the Senior Living Industry
  • Hospital/skilled nursing facility sales experience
  • Proven track record of exceeding sales quotas and collaborating with other teams to do so
  • Must be relationship driven with a strategic mindset
  • Successfully demonstrated experience in presenting to target customers and overcoming objections
  • Thrives in a fast-paced, change infused, independent environment with a willingness to roll up your sleeves, test new processes, and get the job done
  • Hungry to learn and improve with a strong competitive approach
  • Expected to travel daily into the accounts in your territory during the 5-day business week (locally)
  • Strong communication skills with both internal and external stakeholders at all levels
  • Effective time management skills
  • Technologically focused and proficient in Microsoft Office, Google Sheets and a CRM (Salesforce preferred)

Additional Information

Schedule

  • You will be in the field daily, working with your Regional Director to build your account plan each week to build, nurture, and grow your accounts to deliver on your monthly targets
  • Your time in the field will include scheduled presentations at accounts, calls, and impromptu drop-ins to meet with case managers, discharge planners, doctors, and the patients being discharged

Compensation

  • Base Salary: $80,000
  • On Target Earnings: $115,000+ (Uncapped)
  • Benefits:
    • 401(k) plus match
    • Dental insurance
    • Health insurance
    • Vision Insurance
    • Paid Time Off

Additional Information

All your information will be kept confidential according to EEO guidelines.

A Place for Mom uses E-Verify to confirm the employment eligibility of all newly hired employees. To learn more about E-Verify, including your rights and responsibilities, please visit www.dhs.gov/E-Verify.

A Place for Mom has recently become aware of the fraudulent use of our name on job postings and via recruiting emails that are illegitimate and not in any way associated with us. APFM will never ask you to provide sensitive personal information as part of the recruiting process, such as your social security number; send you any unsolicited job offers or employment contracts; require any fees, payments, or access to financial accounts; and/or extend an offer without conducting an interview. 

If you suspect you are being scammed or have been scammed online, you may report the crime to the Federal Bureau of Investigation and obtain more information regarding online scams at the Federal Trade Commission.

#LI-NL1

Average salary estimate

$97500 / YEARLY (est.)
min
max
$80000K
$115000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Healthcare Account Executive - Salt Lake City (North), A Place for Mom

Are you ready to make a meaningful impact in the world of senior care? A Place for Mom is on the lookout for a passionate and driven Healthcare Account Executive based in Salt Lake City (North). In this dynamic role, you'll connect with hospitals and skilled nursing facilities to help families navigate the crucial journey of finding the right care for their loved ones. Your expertise in outside sales will play a crucial role as you focus on lead generation and moving families into care communities. You’ll thrive in the fast-paced environment and build meaningful relationships with social workers, case managers, and discharge planners. Each day, you’ll work closely with a partner Healthcare Senior Living Advisor, ensuring families find the support they need, whether transitioning to assisted living or receiving in-home care. Your strategic mindset and relationship-driven approach will help you cultivate and grow your portfolio, overcoming challenges along the way. With a commitment to integrity and teamwork, you'll be in the field daily, presenting solutions and reinforcing the value that A Place for Mom brings to families. This is not just a job—it's a chance to be part of a supportive culture dedicated to making a real difference in people's lives. Join us at A Place for Mom and let’s make care easier together!

Frequently Asked Questions (FAQs) for Healthcare Account Executive - Salt Lake City (North) Role at A Place for Mom
What are the main responsibilities of the Healthcare Account Executive at A Place for Mom?

The Healthcare Account Executive at A Place for Mom is primarily responsible for driving lead generation and move-ins into senior care communities from assigned hospitals and skilled nursing facilities. This role involves developing a portfolio of clients, networking, and creating meaningful relationships with healthcare professionals to facilitate the discharge process for families.

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What qualifications do I need to apply for the Healthcare Account Executive position at A Place for Mom?

To apply for the Healthcare Account Executive position at A Place for Mom, candidates should ideally have a bachelor’s degree along with 3-5 years of outside sales experience, particularly in the healthcare or senior living industries. Proven success in exceeding sales quotas and strong relationship-building skills are also essential.

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What does a typical day look like for a Healthcare Account Executive at A Place for Mom?

A typical day for a Healthcare Account Executive at A Place for Mom involves meeting with discharge planners, case managers, and other healthcare professionals to discuss patient discharges. The representative will spend time in the field conducting presentations, following up on leads, and expanding their network of referrals while managing their pipeline through a CRM.

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How does A Place for Mom support professional growth for its Healthcare Account Executives?

A Place for Mom emphasizes continuous learning and improvement. Healthcare Account Executives receive support and guidance from their Regional Directors, participate in training programs, and are encouraged to pilot new initiatives and processes that contribute to personal and professional growth within their roles.

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What kind of work environment can Healthcare Account Executives expect at A Place for Mom?

Healthcare Account Executives at A Place for Mom can expect a fast-paced and collaborative work environment that values diversity, equity, and inclusion. The company promotes a culture where team members support one another while working independently to achieve monthly targets, fostering an atmosphere of growth and innovation.

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Common Interview Questions for Healthcare Account Executive - Salt Lake City (North)
Can you describe your experience in outside sales relating to healthcare?

When answering this question, it's important to highlight specific experiences, including sales success stories, strategies used to overcome objections, and how your approach has evolved in the healthcare sector. Providing quantifiable results will make your answer more compelling.

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How do you build relationships with referral sources in a healthcare environment?

Discuss your methods for establishing trust and rapport, such as regular check-ins, providing value-add information, or personalized follow-ups. Mention specific scenarios where building relationships led to successful outcomes in sales.

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What strategies do you use for lead generation in a competitive market?

Outline various lead generation strategies you've successfully implemented, such as cold calling, networking events, and utilizing CRM tools to track potential leads. Mention any metrics that demonstrate your effectiveness in generating leads.

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What challenges have you faced in your previous sales roles and how did you overcome them?

Identify specific challenges and speak about the methods you used to address them. Highlight your problem-solving skills, resilience, and adaptability in challenging scenarios that are relevant to sales in the healthcare industry.

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How do you prioritize your accounts and manage your time effectively?

Discuss the tools and methods you use to prioritize accounts, such as CRM systems, deadlines, or service levels. Explain how time management enhances your productivity and ensures you meet your sales targets.

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What motivates you to succeed in an outside sales role?

Share personal motivations that drive you, such as making a difference in the lives of families in need of senior care or your passion for healthcare sales. Mentioning measurable goals can demonstrate your results-oriented mindset.

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How do you handle objections from potential clients?

Frame your answer around specific techniques you use to handle objections, such as active listening to understand client concerns, and then addressing them with factual information and success stories to demonstrate value.

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Can you give an example of a successful presentation you've delivered?

Provide a narrative of a specific presentation that had a successful outcome, detailing the preparation you undertook, the audience's engagement, and how you tailored your presentation to meet their needs. Highlight the results that followed.

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How do you stay informed about developments in the senior living industry?

Highlight your commitment to continuous education through industry publications, webinars, networking groups, or conferences. Mention how staying informed enables you to provide value to your clients.

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What do you believe sets A Place for Mom apart from its competitors?

Research the company's values and mission beforehand. Your answer should reflect understanding and appreciation of A Place for Mom's commitment to personalized care and support to families, demonstrating your alignment with their core values.

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A Place for Mom’s mission is to enable caregivers to make the best senior living decisions. We simplify the process of finding the right senior care solution by offering deep knowledge, critical information, personalized and unbiased guidance, and...

59 jobs
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DATE POSTED
March 22, 2025

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