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Field Reimbursement Manager, Immunology Gastroenterology - Boston, MA - job 2 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

"This role is field-based, and candidates should live within a reasonable distance from the primary city."

The geography includes the following cities:

  • Boston, MA

The Immunology Field Reimbursement Manager – Gastroenterology  acts as an alternative in-office resource that is available to address HCP questions about patient access. The FRM calls directly on HCP offices in their assigned, specific geography to answer questions about patient access & reimbursement in support of the assigned portfolio. The FRM provides expertise on coverage and common access and reimbursement challenges affecting assigned AbbVie products. The FRM responsibilities include educating on the access and reimbursement support tools available from AbbVie, advising HCPs on patient prescription status and program eligibility, and educating HCP offices on payer processes and procedures.

Responsibilities:

  • Educate HCPs on patient support programs, including access and reimbursement support tools and services
  • Educate on product-specific acquisition and access options such as specialty pharmacy networks and specialty distribution
  • Educate on resources available to address access issues
  • Provide local expertise in regards to national/regional payor policies in order to educate providers on payer issues, coding changes, and appropriate claims submission processes
  • Liaise with AbbVie’s Access and Reimbursement support center to update HCPs on Rx status and program eligibility
  • Report back payer trends related for approved products to Patient Services and MHC account management teams
  • Establish and maintain relationships with appropriate providers within territory
  • Remain current on key managed care, reimbursement, and policy activities

Qualifications

  • At least 3 years of pharma industry experience in Managed Health Care, Payer Account Management, and/or Access and Reimbursement
  • Previous experience working within Immunology a plus 
  • Bachelor’s degree required
  • Thorough understanding of the technical payer policy processes, systems and requirements for coverage, coding and payment for specialty medicines
  • Demonstrated understanding of the rules, regulations and risks associated with provision of reimbursement support services
  • Strong understanding and ability to communicate technical elements of coding and billing requirements at the National and Regional level across all settings of care
  • Comprehensive understanding of Parts A, B, C and D or Medicare and associated reimbursement dynamics
  • Strong understanding of drug acquisition and dispensing (Specialty Pharmacies, Specialty Distributors and white-bagging, etc.)
  • Strong understanding of access and reimbursement support service centers and how to effectively interact in a compliant fashion
  • Excellent territory and account management skills
  • Driving a personal auto or company car or truck, or a powered piece of material handling equipment
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials.
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. to AbbVie has resources to answer questions you may have regarding your responsibilities.

 

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$80000 / YEARLY (est.)
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$70000K
$90000K

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What You Should Know About Field Reimbursement Manager, Immunology Gastroenterology - Boston, MA, AbbVie

Are you ready to take your career to the next level with AbbVie as a Field Reimbursement Manager in Immunology Gastroenterology? Based in the vibrant city of Boston, MA, this role is perfect for those who enjoy a field-based position while making a significant impact in the healthcare landscape. As a core part of our dedicated team, you will provide crucial support to healthcare providers (HCPs), addressing their questions about patient access and reimbursement for our innovative products. You’ll educate HCPs on our support programs, sharing vital knowledge that helps them navigate the complexities of patient care. Your insights will empower providers by advising them on prescription statuses and eligibility, enhancing their capacity to provide exceptional service to their patients. We’re looking for someone who brings at least three years of experience in the pharma industry, particularly focused on managed healthcare and reimbursement processes. With your background, you will interface seamlessly with both HCPs and AbbVie’s Access and Reimbursement support center to effectively communicate the latest payer policies and reimbursement strategies. This is more than just a job; it’s an opportunity to work with a company that values innovation and the well-being of patients. If you live within a reasonable distance from Boston and possess a strong understanding of payer policy processes, you could be the perfect fit for us. Join us at AbbVie and help transform lives through the power of accessible healthcare!

Frequently Asked Questions (FAQs) for Field Reimbursement Manager, Immunology Gastroenterology - Boston, MA Role at AbbVie
What are the main responsibilities of a Field Reimbursement Manager at AbbVie?

The Field Reimbursement Manager in Immunology Gastroenterology at AbbVie is primarily responsible for educating healthcare providers about access and reimbursement tools. They provide support by addressing HCP inquiries about patient access, offering insights on prescription status and eligibility, and helping to navigate payer processes. This role requires engaging with HCPs, establishing rapport, and staying informed on evolving managed care policies that impact patient access.

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What qualifications are necessary to apply for the Field Reimbursement Manager position at AbbVie?

Candidates applying for the Field Reimbursement Manager role at AbbVie should have a Bachelor’s degree and at least three years of experience in pharmaceuticals, particularly in Managed Health Care or Access and Reimbursement. A deep understanding of payer policy processes, including coding and billing requirements, is essential. Previous experience in immunology is a plus, alongside strong communication skills to effectively educate HCPs.

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How does the Field Reimbursement Manager contribute to patient care at AbbVie?

The Field Reimbursement Manager significantly enhances patient care by ensuring that healthcare providers have accurate and timely information about patient access programs and reimbursement options for AbbVie’s products. By fostering relationships with HCPs and providing necessary educational resources, they help streamline patient access to innovative therapies, ultimately improving health outcomes.

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What is the geographic focus for the Field Reimbursement Manager position in Boston?

The Field Reimbursement Manager role in Boston covers the designated geographic area, which includes various HCP offices within the city. Candidates should ideally reside in or near Boston, allowing them to more efficiently engage with local healthcare providers and address their access and reimbursement questions directly.

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What benefits can I expect as a Field Reimbursement Manager at AbbVie?

As a Field Reimbursement Manager at AbbVie, employees can look forward to a comprehensive benefits package that includes medical/dental/vision insurance, paid time off, and participation in incentive programs. AbbVie is dedicated to supporting their team's health and well-being while fostering a work environment that encourages professional development and growth.

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Common Interview Questions for Field Reimbursement Manager, Immunology Gastroenterology - Boston, MA
Can you explain your experience with reimbursement processes, especially in the pharmaceutical industry?

When discussing your experience, focus on specific roles where you navigated reimbursement processes. Describe your knowledge of policies, coding systems, and how you successfully educated healthcare providers about access to medications to facilitate patient care.

Join Rise to see the full answer
How do you stay current with changes in managed care policies?

Staying informed requires actively engaging with professional networks, attending relevant workshops, and subscribing to industry publications. Share any specific resources or organizations that you rely on to keep you updated on essential changes in managed care.

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What strategies would you use to build relationships with healthcare providers?

Building relationships involves demonstrating reliability and trustworthiness. Mention techniques such as scheduling regular meetings, following up promptly on inquiries, and offering valuable resources to illustrate your commitment to their success.

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Describe a time you solved a difficult problem with a healthcare provider regarding patient access.

Select a situation where your proactive approach and problem-solving skills led to a successful resolution. Discuss the steps you took, what resources you utilized, and the positive outcomes for both the provider and patients.

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How would you communicate complex reimbursement information to healthcare providers?

Focus on your ability to simplify complex jargon into easily understandable language. Use examples of past experiences where you translated intricate concepts into clear, actionable information that resulted in effective communication.

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What role does accountability play in your work as a reimbursement manager?

Accountability is key in this role as it affects healthcare provider trust and patient outcomes. Talk about how you ensure follow-through on commitments, track progress, and remain transparent in all communications.

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How do you prioritize multiple tasks in a demanding role?

Prioritization can be achieved through effective time management tools and clear goal setting. Describe your methods for identifying urgent responsibilities and how you allocate time efficiently to meet all deadlines.

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What do you consider to be your greatest strength in this field?

Reflect on your most relevant strength, whether it's your analytical skills, communication abilities, or your expertise in a specific area of reimbursement. Provide examples of how this strength has made a positive impact in your past roles.

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How do you approach educating healthcare providers about new programs or changes?

Discuss your systematic approach to education, such as developing clear materials, offering in-person training sessions, and utilizing feedback loops to gauge comprehension and address questions.

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What do you know about AbbVie’s products and how they support patient access?

Research and articulate specific AbbVie products relevant to immunology and gastroenterology, emphasizing their benefits and how the company enhances patient access through comprehensive support programs.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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