Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Head, Global Patient & Community Partnerships image - Rise Careers
Job details

Head, Global Patient & Community Partnerships

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

AbbVie’s Corporate Responsibility & Global Philanthropy organization—which currently includes Global Patient Access Programs, Environmental, Social & Governance (ESG), Independent Medical & Patient Education, Global Philanthropy and Impact Communications—seeks to advance and sustain transformational impact for patients, communities, our business, and people.  We are now embarking on the expansion of this organization with the creation of a new enterprise, global team – Global Patient & Community Partnerships. 

The Head, Global Patient & Community Partnerships will be responsible for building this new, global, enterprise function at AbbVie – from implementing its operating model to setting and overseeing its strategic direction to demonstrating impact both for the patient advocacy community and for AbbVie’s business.  The Head will have oversight of a team of at least four direct reports and will report into the Vice President, Corporate Responsibility & Global Philanthropy, within the Corporate Affairs organization.

Responsibilities include:

  • Build AbbVie's newly dedicated Global Patient & Community Partnerships center of excellence to maximize the impact of patient, caregiver and community group engagement across AbbVie.
  • Oversee a team of patient, caregiver and community group engagement experts that collaborate and convene cross-functional stakeholders to advance integrated patient group engagement strategies for priority disease areas; building patient, caregiver and community group engagement capabilities to support a consistent, patient-centric engagement approach across the enterprise; cultivating meaningful, impactful relationships with groups starting early in the R&D process and throughout the lifecycle to help incorporate and amplify the patient voice across AbbVie; and working with relevant insights-related functions to collect insights that bring value and support decision making for internal and external stakeholders.
  • Implement new operating model, including processes, governance and ways of working that optimize engagement with functional colleagues, enabling effective and positive collaboration to achieve disease area goals.
  • Foster an environment of learning and collaboration, ensuring best practices, learnings and opportunities are shared across the team to support high performance and impact
  • Sit on the Corporate Responsibility & Global Philanthropy leadership team, building connections and driving alignment with broader organizational priorities and strategies
  • Work in close coordination with functional leadership (e.g., R&D, Commercial, Corporate Affairs, Government Affairs, etc) to foster alignment on business and disease area priorities to ensure appropriate prioritization of patient group engagement and focus, and to ensure ongoing transparency of progress and impact. 

Qualifications

  • 15 years of experience in healthcare/biopharma in patient advocacy, patient relations, patient engagement, community engagement, policy advocacy, or corporate affairs
  • Demonstrated experience in successfully leading a new or evolved organization, developing clear governance and effective operating models, and establishing internal networks
  • Strong judgment, strategic thinking, and business acumen; able to effectively evaluate which strategies create most business impact for the unique needs of AbbVie's diverse set of disease areas
  • Ability to proactively understand enterprise-wide patient advocacy needs and make connections across functions, setting teams up for success to execute insight-driven, patient-centric, and measurable patient advocacy strategies
  • Strong respect and proven track record of building and maintaining meaningful, trust-based relationships with patient advocacy communities, demonstrating deep respect, understanding and appreciation for the patient voice and equity
  • Strong executive presence, leadership, and partnering skills; effectively communicates to influence decisions in a highly matrixed organization
  • Capable of attracting and developing world-class diverse talent
  • Sets high standard for excellence in own work and expectations of team
  • Manages conflict in a constructive, transparent way
  • Creates an environment in which people appropriately experiment and challenge the status quo
  • Persistent and resilient—finds the way to move good ideas forward

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

  • This job is eligible to participate in our long-term incentive programs​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. 

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

AbbVie Glassdoor Company Review
3.9 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
AbbVie DE&I Review
No rating Glassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star iconGlassdoor star icon
CEO of AbbVie
AbbVie CEO photo
Richard A. Gonzalez
Approve of CEO
What You Should Know About Head, Global Patient & Community Partnerships, AbbVie

At AbbVie, we're dedicated to making a difference in the lives of patients, and we’re on the lookout for a passionate and experienced Head of Global Patient & Community Partnerships to join our team in North Chicago, IL. In this pivotal role, you will be at the forefront of building our new global enterprise team, focused on maximizing engagement with patient advocacy groups and community stakeholders. Imagine leading a talented group of professionals who will transform how food and patient voices shape our business strategies and initiatives across various disease areas. You’ll implement an innovative operating model that promotes collaboration and ensures that every patient’s voice is heard and valued, from research and development through to patient care. By cultivating strong, trust-based relationships with patient communities, you’ll be instrumental in shaping the future of patient advocacy at AbbVie. You will work closely with our Corporate Responsibility & Global Philanthropy leadership, guiding your team to share insights and best practices, ensuring alignment with our broader goals. This is not just another job; it’s an opportunity to create meaningful change and have an impactful role as we strive to address some of the most pressing healthcare challenges today. If you have over 15 years of healthcare or biopharma experience and a genuine passion for patient advocacy, we want to hear from you!

Frequently Asked Questions (FAQs) for Head, Global Patient & Community Partnerships Role at AbbVie
What are the responsibilities of the Head, Global Patient & Community Partnerships at AbbVie?

The Head, Global Patient & Community Partnerships at AbbVie will play a key role in building a new global function focused on patient and community engagement. Responsibilities include overseeing a dedicated team, implementing an effective operating model, and fostering relationships with advocacy groups. This position aims to advance integrated patient engagement strategies that amplify the patient voice and support AbbVie’s mission.

Join Rise to see the full answer
What qualifications are needed for the Head of Global Patient & Community Partnerships position at AbbVie?

Candidates must possess a minimum of 15 years of experience in healthcare or biopharma, particularly in patient advocacy, relations, or community engagement. Strong leadership, strategic thinking, and the ability to cultivate trust-based relationships with diverse stakeholders are essential attributes for success in this role at AbbVie.

Join Rise to see the full answer
How does the Head of Global Patient & Community Partnerships contribute to AbbVie's mission?

In the role of Head of Global Patient & Community Partnerships at AbbVie, you will directly impact the company’s mission by ensuring that the insights and needs of patients are prioritized in decision-making processes. This role aims to strengthen AbbVie’s relationships with advocacy communities, enrich patient engagement strategies, and enhance our overall understanding of patient needs across various therapeutic areas.

Join Rise to see the full answer
What is the team structure for the Head, Global Patient & Community Partnerships at AbbVie?

As the Head of Global Patient & Community Partnerships at AbbVie, you will lead a team of at least four direct reports. You will report directly to the Vice President of Corporate Responsibility & Global Philanthropy and will collaborate closely with various functional leaders across the organization to execute effective patient engagement strategies.

Join Rise to see the full answer
What impact does the Head of Global Patient & Community Partnerships role have within AbbVie?

The Head of Global Patient & Community Partnerships at AbbVie is instrumental in shaping the company’s approach to patient engagement. Your work will guide strategic initiatives, drive impactful relationships with patient advocacy groups, and foster an environment of collaboration, thus ensuring that patient perspectives are embedded in AbbVie’s business strategies and decision-making.

Join Rise to see the full answer
Common Interview Questions for Head, Global Patient & Community Partnerships
What experience do you have in leading patient advocacy initiatives?

When answering this question, highlight your specific experiences leading patient advocacy initiatives. Discuss the strategies you implemented, the outcomes achieved, and how those experiences will contribute to your success as the Head of Global Patient & Community Partnerships at AbbVie.

Join Rise to see the full answer
How do you prioritize multiple stakeholder needs in patient engagement?

Describe your approach to managing stakeholder relationships. Highlight your methods for gathering insights and balancing competing interests to ensure all patient voices are heard and prioritized while achieving AbbVie’s objectives.

Join Rise to see the full answer
Can you provide an example of a successful patient engagement strategy you've led?

Provide a detailed example of a patient engagement strategy you developed or led. Focus on the process, the stakeholders involved, the challenges faced, and the measurable outcomes that demonstrate its success in enhancing relationships and communication with the patient community.

Join Rise to see the full answer
What approach would you take to build relationships with diverse patient communities?

Discuss the importance of cultural competence and how you would research, understand, and engage with diverse patient communities. Highlight your experience in fostering trust and maintaining transparency throughout the engagement process.

Join Rise to see the full answer
How do you measure the impact of patient advocacy initiatives?

Talk about the metrics and evaluation processes you use to assess the effectiveness of patient advocacy initiatives. Explain how you connect impact measures to AbbVie's strategic goals and the patient community's needs.

Join Rise to see the full answer
What governance structures would you implement for the Global Patient & Community Partnerships team?

Share your thoughts on governance structures that enhance organizational efficiency and encourage collaboration. Discuss how these structures can facilitate decision-making, accountability, and alignment with AbbVie’s overarching corporate goals.

Join Rise to see the full answer
What strategies would you employ to engage with patients early in the R&D process?

Emphasize the importance of early and continuous engagement. Discuss your strategies for integrating patient insights into the R&D process, including how to facilitate effective communication and collaboration with cross-functional teams.

Join Rise to see the full answer
How would you cultivate a culture of learning within your team?

Address how you plan to encourage knowledge sharing and continuous improvement within the team. Share examples of initiatives you've implemented in previous roles to foster a high-performance culture focused on learning and innovation.

Join Rise to see the full answer
How do you handle conflicts within your team or with external stakeholders?

Illustrate your conflict resolution skills by describing a situation where you faced a disagreement. Discuss your approach to resolving conflicts constructively while maintaining positive working relationships with all parties involved.

Join Rise to see the full answer
What do you believe is the most critical aspect of patient-centered engagement?

Share your perspective on patient-centered engagement, focusing on understanding patient needs, ensuring ongoing communication, and providing them with a platform to voice their concerns and feedback that influence AbbVie’s strategic direction.

Join Rise to see the full answer

AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

1910 jobs
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 26, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!