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Specialty Representative, Migraine - Columbia, MD - job 1 of 2

Company Description

AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people's lives across several key therapeutic areas – immunology, oncology, neuroscience, and eye care – and products and services in our Allergan Aesthetics portfolio. For more information about AbbVie, please visit us at www.abbvie.com. Follow @abbvie on XFacebookInstagramYouTubeLinkedIn and Tik Tok.

Job Description

This role is field-based, and candidates should live within a reasonable distance from the primary city. Talent will be hired at a level commensurate with experience.

  • Deliver sales performance, brand KPIs, financial targets, marketing objectives, etc. to meet or exceed on those objectives.
  • Create pre-call plan objectives and execute post-call evaluation to continuously improve sales performance. Effectively handle objections, misunderstandings, concerns and consistently gain logical and reasonable calls to action to close on every sales call.
  • Proactively and continuously aspire to serve customer needs, customer expectations and challenges to build trusted customer relationships and to achieve win-win agreements between AbbVie and customers.
  • Develop and execute a call plan that achieves set call metrics and optimizes coverage and frequency to key customers to maximize access and sales opportunities.
  • Continuously build understanding on customer needs and expectations, territory market landscape, competitors, market segments/dynamics, accounts, disease, product, clinical and sales expertise and share this market intelligence information with in-field team, brand team and sales manager to achieve alignment, to anticipate environmental changes and challenges and to optimize brand strategy and its execution.
  • Differentiate AbbVie’s value proposition with health providers assigned and identify, develop, and maintain disease state experts and speakers/advocates to maximize brand performance.

Qualifications

  • Bachelor’s degree in health, sciences, pharmacy or business-related field preferred or relevant and equivalent industry experience required
  • Relevant and equivalent industry experience required in lieu of a bachelor’s degree is at least five (5) years of experience with three (3) or more years of experience within the pharmaceutical/health/science industry preferred and a high school diploma/GED required
  • Demonstrates in-depth scientific, therapeutic, product, and competitive knowledge and is recognized as an expert resource by all relevant stakeholders. Strong business acumen and proficient use of business tools; possesses strategic and critical thinking capabilities.
  • Proactively identifies customer style / behavior and quickly adapts to all aspects of selling approach. Understands and leverages findings to develop sales strategies. Offers innovative ideas and solutions to maximize business opportunities to address challenges.
  • Provides impact with ideas for the larger organization and anticipates and responds to changes. Operates effectively in a matrix environment.
  • Influences others and is viewed as a credible and respected role model and resource among peers. Builds collaborative partnership with district colleagues and matrix team, etc.
  • Leads by example; Consistently displays positive behaviors and peer coaching through changing and challenging environments. Documented success in leadership and support role of increased responsibility at the district, region and/or organizational levels.
  • Preferred: Proven track record of success in sales performance within respective therapeutic areas. Commercial pharmaceutical industry experiences such as physician/account-based selling, training, managed health care or marketing preferred. English language proficiency verbally and in writing (for all non-English speaking countries).
  • Valid driver’s license: Ability to pass a pre-employment drug screening test and meet safe driving requirements.
  • An essential requirement of your position is to satisfy all applicable health care industry representative (HCIR) credentialing requirements to gain and maintain entry into facilities and organizations that are in your assigned territory. You must also be in good standing and/or eligible to obtain these credentials
  • These HCIR credentialing requirements may include, but are not limited to, background checks, drug screens, proof of immunization/vaccination for various diseases, fingerprinting and specific licenses required by individual state or cities. Please remember that you are solely responsible for ensuring that you satisfy all HCIR credentialing requirements and for any associated liability for failing to do so. AbbVie has resources available to you to help answer questions you may have.

Key Stakeholders 

External: Specialty Physicians in Therapeutic brand area, pharmacists, nurses, others depending on brand plan.
Internal: In-field team members, Sales Management (i.e. DSM), Marketing Management, Training, Customer Excellence, & Brand Plan stakeholders.

Additional Information

Applicable only to applicants applying to a position in any location with pay disclosure requirements under state or local law: ​

  • The compensation range described below is the range of possible base pay compensation that the Company believes in good faith it will pay for this role at the time of this posting based on the job grade for this position. Individual compensation paid within this range will depend on many factors including geographic location, and we may ultimately pay more or less than the posted range. This range may be modified in the future.​

  • We offer a comprehensive package of benefits including paid time off (vacation, holidays, sick), medical/dental/vision insurance and 401(k) to eligible employees.​

  • This job is eligible to participate in our short-term incentive programs. ​

Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, incentive, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole and absolute discretion unless and until paid and may be modified at the Company’s sole and absolute discretion, consistent with applicable law. ​

AbbVie is an equal opportunity employer and is committed to operating with integrity, driving innovation, transforming lives, serving our community and embracing diversity and inclusion.  It is AbbVie’s policy to employ qualified persons of the greatest ability without discrimination against any employee or applicant for employment because of race, color, religion, national origin, age, sex (including pregnancy), physical or mental disability, medical condition, genetic information, gender identity or expression, sexual orientation, marital status, status as a protected veteran, or any other legally protected group status.

US & Puerto Rico only - to learn more, visit https://www.abbvie.com/join-us/equal-employment-opportunity-employer.html 

US & Puerto Rico applicants seeking a reasonable accommodation, click here to learn more:

https://www.abbvie.com/join-us/reasonable-accommodations.html

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Average salary estimate

$85000 / YEARLY (est.)
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$100000K

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What You Should Know About Specialty Representative, Migraine - Columbia, MD, AbbVie

Are you a driven professional looking for a rewarding opportunity? AbbVie is seeking a Specialty Representative for the Migraine team in Columbia, MD. This exciting field-based role offers you a chance to make a real impact in the lives of people suffering from migraines. You'll be tasked with delivering exceptional sales performance by meeting and exceeding brand KPIs and financial targets. Your day will involve creating plans, executing post-call evaluations, and building strong relationships with healthcare professionals to ensure they have the best solutions available. You will be responsible for understanding your customers' needs and the competitive landscape, which will allow you to tailor your strategies effectively. As part of a collaborative team, you'll also gather insights that can help shape AbbVie’s approach in the marketplace. You won’t just be selling; you’ll be helping to enhance patient care. If you have a Bachelor's degree or equivalent experience in the health and sciences field, and a proven track record in sales within the pharmaceutical industry, this could be the perfect position for you. Join us at AbbVie and contribute to transforming the future of healthcare!

Frequently Asked Questions (FAQs) for Specialty Representative, Migraine - Columbia, MD Role at AbbVie
What are the primary responsibilities of a Specialty Representative at AbbVie in Columbia, MD?

As a Specialty Representative at AbbVie in Columbia, MD, your primary responsibilities include delivering sales performance and meeting brand KPIs. You'll develop strategic call plans, handle objections effectively, and build long-lasting relationships with healthcare providers to optimize sales opportunities. An integral part of your role is to continuously gain insight into the market and customer needs, thereby shaping AbbVie’s approach to enhance brand performance.

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What qualifications are needed to become a Specialty Representative at AbbVie?

To qualify as a Specialty Representative at AbbVie, candidates should ideally hold a Bachelor's degree in health, sciences, pharmacy, or a related field. However, equivalent industry experience is acceptable, requiring at least five years, with three or more years in the pharmaceutical or health industry preferred. Strong sales skills, business acumen, and the ability to adapt to customer styles are essential for success in this role.

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How does AbbVie support the development of Specialty Representatives?

AbbVie emphasizes continuous learning and development for its Specialty Representatives. Through structured training programs, peer coaching, and access to comprehensive resources, employees are equipped with the necessary tools to excel. Moreover, AbbVie fosters a collaborative working environment that encourages sharing market intelligence and best practices to enhance sales performance and career growth.

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What is the importance of relationship-building in the Specialty Representative role at AbbVie?

Relationship-building is at the core of the Specialty Representative role at AbbVie. By developing trust and credibility with healthcare providers, you can ensure they are well-informed about AbbVie’s product offerings, ultimately optimizing sales opportunities. Strong relationships lead to better understanding of customer needs and enable representatives to anticipate market changes, thus improving overall brand strategy execution.

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What kind of support will I receive from AbbVie as a Specialty Representative?

AbbVie provides comprehensive support to its Specialty Representatives through well-defined resources including marketing materials, training sessions, and the guidance of experienced sales managers. The company actively encourages communication and collaboration among teams to ensure representatives have access to the latest insights for effective territory management and customer engagement.

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Common Interview Questions for Specialty Representative, Migraine - Columbia, MD
Can you describe your approach to building relationships with healthcare professionals as a Specialty Representative?

To build relationships with healthcare professionals, I focus on understanding their needs and challenges. I prioritize communication and demonstrate how AbbVie’s products can address those needs. By regularly following up and offering value, I work to establish trust and credibility.

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How do you manage your territory to optimize sales opportunities?

Managing my territory involves a detailed analysis of customer needs and market dynamics. I create a structured call plan that maximizes my outreach to key customers and regularly assess my approach to ensure I meet all necessary metrics. This strategy helps optimize sales opportunities and enhances customer relationships.

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What strategies do you use to handle objections during sales calls?

When facing objections, I listen carefully to understand the concern and then address it with relevant product knowledge. I present evidence of AbbVie’s value proposition and adjust my approach to reassure the customer, focusing on how our offerings directly alleviate their challenges.

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Tell me about a time you exceeded your sales targets. What was your strategy?

In a previous role, I exceeded my sales targets by implementing a detailed analysis of customer preferences and leveraging that information to tailor my pitch. I emphasized the benefits of our products, provided thorough follow-up, and continuously engaged with my clients, resulting in a 30% increase in sales.

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How do you keep yourself updated on industry trends and competitor activities?

To stay updated, I regularly read industry reports, follow key publications, and engage in professional networks. Additionally, I attend seminars and webinars to gain insights into the latest trends and competitor strategies, which I incorporate into my selling techniques.

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What do you believe is the key to providing exceptional customer service?

The key to exceptional customer service lies in understanding customer needs and consistently exceeding their expectations. I ensure I am accessible, provide timely responses, and offer tailored solutions that demonstrate I value their partnership.

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Describe a challenging sales situation you encountered and how you overcame it.

I once faced resistance from a physician hesitant about switching brands. I took the time to understand their concerns, provided them with case studies highlighting our product’s efficacy, and maintained regular communication. Ultimately, this approach helped me build trust and facilitated a successful transition.

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How do you prioritize your tasks in a fast-paced environment?

I prioritize tasks by assessing urgency and the potential impact on my sales goals. I use digital tools to organize my schedule, ensuring I allocate sufficient time for high-priority meetings and follow-ups while staying adaptable to any changes.

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What motivates you to succeed in sales?

My motivation stems from a passion for helping others and a drive to achieve personal and professional growth. Meeting sales targets is rewarding, but seeing the positive impact on patients' lives through the products I represent is what truly inspires me.

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Why do you want to work as a Specialty Representative at AbbVie?

I want to work as a Specialty Representative at AbbVie because I admire the company's commitment to innovation in healthcare. The opportunity to represent products that can significantly improve patients' lives while collaborating with a dynamic team aligns perfectly with my career goals.

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AbbVie’s mission is to discover and deliver innovative medicines that solve serious health issues today and address the medical challenges of tomorrow. We strive to have a remarkable impact on people’s lives across several key therapeutic areas: i...

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DATE POSTED
March 25, 2025

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