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Seasonal Cashier

About Ace Retail Holdings

Ace Retail Holdings (ARH), the division of Ace Hardware Corporation that owns and operates the Great Lakes and Westlake Ace Hardware chains, is one of the largest hardware retailers in the United States.  ARH has been in operation for over a century and operates over 220 neighborhood stores located throughout the United States.  Great people make ARH stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company dedicated to serving our customers and communities.

Service, Passion, Respect, Integrity, Teamwork and Excellence

About Westlake Ace Hardware

Ace Retail Holdings, the division of Ace Hardware Corporation that owns and operates the Westlake Ace Hardware chain, is one of the largest hardware retailers in the United States.  Headquartered in Lenexa, Kansas, Westlake Ace Hardware has been in operation for over a century and operates over 150 neighborhood stores located throughout the United States.  Great people make Westlake stand out in our industry, and we are looking for individuals who strive for personal and professional growth, and who want to work with a company founded on (and still led by) our solid Core Values of:

Service, Passion, Respect, Integrity, Teamwork and Excellence

General Job Summary

The Cashier is responsible for register transactions involving the sale and/or return of merchandise.

Essential Duties and Responsibilities

Include the following. Other duties may be assigned.

Customer Service

  • Project a positive representation of Westlake Ace Hardware.
  • Greet customers entering and throughout the store. Thank customers by name, when possible, when they are leaving the store.
  • Project a friendly, outgoing demeanor; work well with customers as well as associates.
  • Clear customer checkout lines quickly and efficiently.
  • Answer and monitor all calls and pages promptly, courteously and effectively.
  • Communicate any problem or issue that requires management assistance.
  • Continually build product knowledge base and possess the ability to assist customers with store layout and product location.
  • Assist in pricing, stocking, marking and bagging of merchandise.

Register Operations

  • Follow all cash register transaction procedures.
  • Responsible for balancing of register drawer.
  • Adhere to any Store Support Center program or promotion that may require implementation at the cash registers.
  • Participate in store and Cashier meetings.

Front End Appearance and Upkeep

  • Keep the front end, including checkout areas and entrance doors neat and clean at all times. Face and dust front end.
  • Assist with keeping impulse counters stocked and faced, rotate fresh merchandise in as seasons change.
  • Ensure fresh ads are stocked in shopping carts at all times.
  • Ensure forms and supplies are stocked at all times.
  • Assist with decorating the front end according to the Store Support Center program.
  • Call for cart pickups when necessary.
  • Inform management when merchandise returns need to be put away.
  • Perform all other duties as assigned.

Other Essential Requirements

Ability to exhibit and incorporate our Core Values into daily decisions and interactions with others:

  • SERVICE – Amaze our customers, our associates and our communities by delivering on our helpful promise.
  • PASSION – Showing our love for the work we do, our customers, and our associates.
  • RESPECT – A humble appreciation that a diverse and inclusive workplace makes us a stronger and better company and that every person is unique and valued.
  • INTEGRITY – An authentic commitment to moral and ethical behavior.
  • TEAMWORK – Together we can achieve extraordinary things.
  • EXCELLENCE– A disciplined approach to achieve outstanding results through continuous improvement.

Minimum Skills, Requirements and Qualifications

  • High School or GED equivalent.
  • Cashier experience preferred. Customer service experience preferred.
  • Standing, walking, lifting (up to 25lbs) and climbing.

Compensation Details

$10.00

For a full list of benefits and open positions, please visit us at: https://acehardware.wd1.myworkdayjobs.com/en-US/Westlake_External

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Equal Opportunity Employer
Westlake Ace Hardware is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military discharge, or any other action covered by federal or state laws.

Average salary estimate

$20800 / YEARLY (est.)
min
max
$20800K
$20800K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Seasonal Cashier, Ace Hardware

Join the team as a Seasonal Cashier at Westlake Ace Hardware in Sapulpa, OK, where we pride ourselves on delivering exceptional customer service and making our community a better place. As a Seasonal Cashier, you'll be the friendly face greeting customers as they enter our store and providing them with a positive shopping experience. Your mission will involve handling register transactions, assisting with product location, and maintaining a tidy checkout area, all while embodying our core values of Service, Passion, Respect, Integrity, Teamwork, and Excellence. We’re looking for upbeat individuals who thrive in a bustling environment and enjoy showcasing a wealth of product knowledge to help others. Your role will not just be about ringing up items; it's about making customers feel valued and appreciated. Plus, as part of a team that's been serving our neighborhoods for over a century, you'll enjoy having meaningful interactions that help build trust and loyalty. If you have a high school diploma or equivalent, some cashier or customer service experience, and are capable of standing, walking, and lifting items up to 25lbs, this could be a great opportunity for you. So, if you're ready to embark on a seasonal journey with Westlake Ace Hardware, where every day is a chance to make a difference, we would love to hear from you!

Frequently Asked Questions (FAQs) for Seasonal Cashier Role at Ace Hardware
What are the responsibilities of a Seasonal Cashier at Westlake Ace Hardware?

As a Seasonal Cashier at Westlake Ace Hardware, you will handle all register transactions related to the sale and return of merchandise, project a positive and approachable demeanor for great customer service, assist in various store operations, and maintain a clean and orderly front end. Your role is vital in ensuring that customers have a pleasant shopping experience.

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What skills are needed to succeed as a Seasonal Cashier at Westlake Ace Hardware?

To thrive as a Seasonal Cashier with Westlake Ace Hardware, you should possess strong customer service skills, a friendly personality, and an ability to handle cash register transactions efficiently. A passion for helping others and a desire to learn about products will help you assist customers effectively, making their shopping experience enjoyable.

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What is the compensation for a Seasonal Cashier at Westlake Ace Hardware?

The compensation for a Seasonal Cashier at Westlake Ace Hardware is $10.00 per hour. Beyond the hourly wage, employees can also enjoy additional benefits that enhance the working experience. It’s a great opportunity to contribute to your community while earning a competitive wage.

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What is the working environment like for Seasonal Cashiers at Westlake Ace Hardware?

The working environment for Seasonal Cashiers at Westlake Ace Hardware is dynamic and customer-focused. You can expect to engage with diverse customers while being part of a supportive team that values respect and integrity. Our store culture fosters teamwork and strives to create a welcoming atmosphere for both customers and associates alike.

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What qualifications do I need to apply for the Seasonal Cashier position at Westlake Ace Hardware?

To apply for the Seasonal Cashier position at Westlake Ace Hardware, you should have a high school diploma or GED equivalent. Previous cashier experience or customer service experience is preferred, along with the physical ability to stand, walk, and lift up to 25lbs. If you have a passion for serving others, you're likely a perfect fit!

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Common Interview Questions for Seasonal Cashier
How would you handle a difficult customer at Westlake Ace Hardware?

When dealing with difficult customers, it’s essential to remain calm, listen actively, and empathize with their situation. At Westlake Ace Hardware, showing respect and a willingness to resolve their issue will leave a positive impression. Make sure to ask questions to understand their needs better, and offer feasible solutions while keeping a friendly demeanor.

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What does excellent customer service mean to you?

Excellent customer service means going above and beyond to ensure customer satisfaction. At Westlake Ace Hardware, it involves greeting customers warmly, having a thorough knowledge of products, and being attentive to their needs. It’s about creating a memorable shopping experience that makes customers want to return.

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Can you explain a time when you provided exceptional service?

Certainly! In a previous role, I had a customer struggling to find a specific item. I took the time to personally guide them through the store, answer all their questions, and ultimately helped them find what they were looking for. At Westlake Ace Hardware, I would aim to do the same, ensuring every customer feels valued and taken care of.

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What strategies would you use to maintain an organized checkout area?

To maintain an organized checkout area at Westlake Ace Hardware, I would prioritize regular upkeep, ensuring registers are stocked, clean, and clutter-free. Implementing a systematic approach to facing merchandise and rotating stock, alongside quick and efficient service, will guarantee an appealing and efficient environment for customers.

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How do you handle cash register errors?

Handling cash register errors requires attention to detail and a calm approach. If an error occurs, I would double-check the transaction, communicate with a supervisor if necessary, and ensure that the customer is not inconvenienced. At Westlake Ace Hardware, accuracy and integrity are crucial in maintaining trust.

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Describe a time when you worked effectively in a team.

In my previous job, we had a busy holiday season, and coordination was key. I communicated regularly with my team, dividing tasks based on strengths, and we supported each other to maximize efficiency. At Westlake Ace Hardware, collaboration will be vital, and I look forward to fostering teamwork to create a smooth operation.

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Why do you want to work at Westlake Ace Hardware?

I admire Westlake Ace Hardware's commitment to community and outstanding customer service. I appreciate that the company values teamwork and integrity, and I'm excited about the opportunity to contribute to such a positive environment while helping customers find solutions to their needs.

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What will you do if you are unsure about a product?

If I'm uncertain about a product at Westlake Ace Hardware, I would make sure to ask colleagues or consult product information to provide accurate assistance to the customer. If necessary, I would inform the customer that I will find out more information for them, ensuring they receive the help they need.

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How do you prioritize tasks during busy periods?

During busy periods at Westlake Ace Hardware, I would prioritize customer needs and register duties first, ensuring that lines move quickly. I would assess tasks based on urgency and ask for assistance from teammates where needed, ensuring that all areas are attended to promptly.

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What do you think are the most important qualities of a cashier?

The most important qualities of a cashier include excellent communication skills, the ability to remain calm under pressure, attention to detail, and a friendly demeanor. At Westlake Ace Hardware, embodying these qualities will help in building customer relationships and ensuring a smooth checkout experience.

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To be the best provider of products, services and operating methods for convenience hardware retailers around the globe.

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Part-time, on-site
DATE POSTED
March 29, 2025

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