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Change Manager Lead

Company Description

Work with Us. Change the World.

At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations.

There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world.

We're one global team driven by our common purpose to deliver a better world. Join us.

Job Description

AECOM is seeking a Change Manager Lead for Los Angeles, CA.

Job responsibilities will include, but not limited to:

  • Skilled in the development of commercial strategies. Capable of participating in negotiations.
  • Requires a demonstrated ability to effectively lead the project controls function on a medium to large project.  
  • Documents employee performance issues and plays an instrumental role in resolution as appropriate.
  • Assumes mentoring and training roles as requested and identifies high potential employees to management.
  • Conducts root cause analysis.  
  • Drafts comprehensive project procedures.
  • Possesses proven knowledge of scope control and change management.
  • Utilizes extensive knowledge of construction contracting including the manner in which contract type effects implementation of project controls systems.
  • Reviews performance trends, prepares analysis and cost impact and monthly project performance reports, and recommends contractor invoices for approval.
  • Evaluates manpower, labor hour, and labor cost requirements versus budget limitations.
  • Oversees the production and maintenance of accurate project schedules. Expert understanding of schedule resource loading and leveling.
  • Assists the Project Manager in budgeting and managing incentive programs.
  • Holds an expert understanding of schedule, critical path analysis, resource loading and leveling.
  • Establishes and maintains client relationships.  
  • Has the ability to review and analyze project program and oversee the production of accurate progress/performance reports.  
  • Able to review and assess (as required) raw data that comes from project automated systems.
  • Serves as a key participant in client and/or subcontractor negotiations
  • Participates in staffing decisions for projects.  
  • Ensures that a tracking database is developed and maintained to cross check subcontractor funding is aligned with work authorization and expenditures.  
  • Involved in tracking system to insure that Project Management team is fully aware of detailed change order status.

The successful candidate will:

  • Coordinate and Manage change management process, covering scope, cost, and schedule changes.
  • Identify and assess change impacts to document for coordinated decision-making. This includes design, contract and supplier changes.
  • Manage the overall process with input identified by the Design, PgM and CM teams and entered into and maintained in the program controls system.
  • Assist in developing change management reporting.
  • Lead and document change control board (CCB), including actions, decisions and follow up tasks.
  • Assist and develop presentations, in conjunction with change initiator, for the change to be discussed at CCB.
  • Ensure process developed and communicated, develop communications protocols for integrated team to be able to have immediate understanding of / access to changes

Qualifications

Minimum requirements:

  • BA/BS + 10 years of related experience, or demonstrated equivalency of experience and/or education, including 2 years of leadership

Additional Information

Sponsorship for work authorization will not be offered for this position now or in the future.

About AECOM 

AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. 

AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2024. Learn more at aecom.com. 

What makes AECOM a great place to work 

You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. 

As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. 

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Average salary estimate

$105000 / YEARLY (est.)
min
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$90000K
$120000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Change Manager Lead, AECOM

Join AECOM as a Change Manager Lead in Los Angeles, CA, and be part of a team that's making a real difference in the world! At AECOM, we help communities thrive through innovative infrastructure solutions. In this role, you will leverage your expertise to develop commercial strategies, facilitate project controls, and lead negotiations on medium to large projects. Your responsibilities will involve conducting root cause analyses, drafting project procedures, and managing the change management process to ensure the smooth execution of project plans. With your strong grasp of scope control, you will also evaluate labor requirements and oversee accurate project schedules, playing a pivotal role in maintaining client relationships and ensuring budget adherence. More than just an operational leader, you'll be a mentor, helping to identify and uplift high-potential employees while fostering a collaborative environment. In addition to your technical skills, your communication prowess will be essential in developing reports and guiding cross-functional teams through the change management landscape. If you're looking to influence major projects that leave a lasting legacy and have a passion for shaping the future, AECOM offers a supportive environment where your ideas can flourish, and your career can grow.

Frequently Asked Questions (FAQs) for Change Manager Lead Role at AECOM
What are the key responsibilities of a Change Manager Lead at AECOM?

As a Change Manager Lead at AECOM, your key responsibilities include developing commercial strategies, leading project controls for medium to large projects, conducting root cause analyses, managing change management processes, and maintaining client relationships. You will also mentor team members, draft project procedures, and ensure project schedules are accurate, ultimately driving successful project execution.

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What qualifications do I need to become a Change Manager Lead at AECOM?

To qualify for the Change Manager Lead position at AECOM, you need a BA/BS degree coupled with a minimum of 10 years of related experience, which includes at least 2 years in a leadership role. Your background should demonstrate a strong understanding of change management, project controls, and effective communication skills.

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How does AECOM support professional growth for Change Manager Leads?

AECOM is committed to fostering professional growth for Change Manager Leads through award-winning training and development programs. You'll have access to cutting-edge technology and a network of experts that facilitate continuous learning, enabling you to expand your technical expertise and leadership skills, ultimately helping you to build a fulfilling career.

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What is the change management process at AECOM like?

At AECOM, the change management process is a critical function that involves identifying, assessing, and documenting change impacts. As a Change Manager Lead, you will coordinate inputs from the Design, PgM, and CM teams, maintain comprehensive records in the program controls system, and facilitate Change Control Board (CCB) meetings to ensure transparency and effective decision-making.

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What benefits does AECOM offer to its employees?

AECOM offers a comprehensive benefits package tailored to meet the diverse needs of its employees. Depending on your employment status, you may enjoy medical, dental, and vision plans, paid time off, retirement savings plans, employee stock purchase options, well-being resources, and flexible work arrangements—ensuring that you are well-supported both professionally and personally.

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Common Interview Questions for Change Manager Lead
What experience do you have in change management for large projects?

When discussing your experience in change management, focus on specific projects you've managed, detailing the challenges faced and how you successfully implemented change processes. Highlight how you engaged stakeholders, evaluated impacts, and communicated changes effectively to the team.

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How do you prioritize multiple change requests on a project?

Answer by discussing your approach to assessing the impact, urgency, and alignment of changes with project goals. Emphasize your ability to collaborate with team members to facilitate discussions and ensure that the most critical changes are addressed first.

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Can you give an example of a successful negotiation you led?

Provide a detailed example of a negotiation from a previous role, focusing on your strategy, the stakeholders involved, and the outcome. Highlight your ability to listen, understand different perspectives, and arrive at a mutually beneficial agreement.

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What tools do you use for project control and reporting?

Discuss specific tools and software you are familiar with for project control and reporting, like Microsoft Project, Primavera, or custom dashboards. Explain how these tools help track project progress and manage changes efficiently.

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How do you mentor junior team members in change management practices?

Discuss your mentoring approach, including how you identify high-potential employees and what resources or guidance you provide to develop their skills. Highlight your dedication to fostering a collaborative environment that encourages growth.

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What is your experience with root cause analysis in project management?

Share a scenario where you conducted a root cause analysis, detailing the steps taken and how the findings influenced project decisions or improvements. Emphasize your analytical skills and focus on continuous improvement.

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How do you maintain effective communication with clients during project changes?

Talk about your strategies for keeping clients informed, such as regular updates, clear documentation, and transparency in discussing impacts. Highlight how these practices build trust and enhance client satisfaction.

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What strategies do you employ to handle resistance to change?

Describe specific strategies you use to address resistance, such as engaging stakeholders early, providing clear rationales for changes, and involving team members in the change process to foster buy-in.

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How do you assess the impact of changes on project schedules and budgets?

Explain your systematic approach to assessing cost and schedule impacts, emphasizing tools or methods you use to carry out analyses and your ability to provide recommendations to project leadership.

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What do you find most rewarding about being a Change Manager Lead?

Share your passion for the role, focusing on the impact of successful change management on project outcomes and team dynamics. Discuss how being part of transformative projects at AECOM fuels your motivation and commitment.

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As the world’s trusted infrastructure consulting firm, we’re committed to managing our business with the utmost responsibility and to always strive for better – whether by reducing emissions, creating social value or diversifying our senior leader...

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March 31, 2025

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