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HR Program Manager

AIG is recruiting for an HR Program Manager to join our Program Management Team. We are looking for a motivated, self-starting individual with a strong sense of accountability, organization, and the ability to work in a fast-moving environment. The Program Manager will deliver HR programs on time, on budget and with realization of targeted benefits.

Duties/Responsibilities:

  • Develop and manage Workplans with milestones, work products and deliverables.

  • Document and socialize project charters.

  • Establish and manage project teams.

  • Establish and coordinate a program governance cadence.

  • Conduct meetings, seminars, and courses

  • Identify, resolve and escalate issues, risks, action items and decisions.

  • Provide guidance, direction and support to internal project team members.

  • Coordinate the involvement of external consultants, when relevant.

  • Champion leading practices in project management.

  • Develop and deliver reporting and tracking of project budgets, when relevant.

  • Document and report project status to key stakeholders.

  • Balance multiple duties efficiently and effectively

Skills/Abilities:

  • Experience with Workday and/or Service Now.

  • Background in HR functions/Operational processes preferred.

  • Strong organizational skills and attention to detail.

  • Excellent verbal, written communication skills.

  • Time management skills with a proven ability to meet deadlines.

  • Ability to prioritize tasks and to delegate them when appropriate.

  • Strong analytical and problem-solving skills.

  • Interpersonal and customer service focused.

  • Thorough understanding of or the ability to quickly learn about the project or product being developed.

  • Proficient with Microsoft Office Suite or related software.

Education and Training:

  • Bachelors degree in related field.

  • 8+ years of related experience required.

  • PMP, PgMP, CAPM, and/or comparable project management certifications desirable.

#LI-CY1

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of belonging

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through inclusion learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to candidatecare@aig.com.  

Functional Area:

HR - Human Resources

AIG Employee Services, Inc.

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CEO of AIG
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Peter Zaffino
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Average salary estimate

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$85000K
$120000K

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What You Should Know About HR Program Manager, AIG

AIG is on the lookout for an enthusiastic HR Program Manager to join our dynamic Program Management Team in Parsippany, NJ. If you’re someone who thrives in a fast-paced environment and has a knack for organizing and managing projects, this role could be the perfect fit for you! As an HR Program Manager, you’ll take charge of delivering key HR programs on time and within budget while ensuring that we meet targeted benefits. You will develop and manage detailed work plans, build project teams, and keep everyone aligned on project goals. Meetings and seminars will be part of your day-to-day tasks, where you'll not only document key project charters but also champion best practices in project management. Your communication skills will shine as you provide support and guidance to your colleagues, managing both internal teams and external consultants. With a strong focus on organization and detail, you’ll identify and tackle risks swiftly and effectively. We're looking for someone with experience in Workday and/or Service Now, along with a strong background in HR functions. If you have 8+ years of relevant experience and a passion for helping others, let’s talk! Join us at AIG, where we prioritize in-person collaboration and celebrate diverse talents in a culture that values inclusion and development.

Frequently Asked Questions (FAQs) for HR Program Manager Role at AIG
What are the responsibilities of an HR Program Manager at AIG?

As an HR Program Manager at AIG, your responsibilities will include developing and managing work plans, establishing project teams, conducting meetings and seminars, and providing guidance to internal teams. You’ll be the go-to person for ensuring HR programs are delivered on time and within budget while maximizing targeted benefits.

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What qualifications are required to become an HR Program Manager at AIG?

To qualify for the HR Program Manager position at AIG, candidates should have a Bachelor's degree in a related field, along with at least 8 years of relevant experience. Experience with Workday and/or Service Now, as well as project management certifications like PMP or CAPM, are highly desirable.

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How does AIG support the HR Program Manager's development?

AIG supports the professional development of HR Program Managers through comprehensive training opportunities and continuous learning programs. We believe in investing in our people to help them grow within their careers while embracing a culture of belonging and inclusion.

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What soft skills are essential for an HR Program Manager at AIG?

Key soft skills for an HR Program Manager at AIG include strong organizational skills, excellent verbal and written communication abilities, time management proficiencies, and a customer-service focus. Additionally, strong analytical and problem-solving skills are crucial for navigating challenges in project management.

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What does the typical work environment look like for an HR Program Manager at AIG?

The typical work environment for an HR Program Manager at AIG is collaborative and fast-paced. Our teams prioritize in-person interactions to foster a connected atmosphere, enabling employees to work together effectively and support one another throughout projects.

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Common Interview Questions for HR Program Manager
Can you describe your experience with project management tools as an HR Program Manager?

When discussing your experience with project management tools, highlight specific software you have used, such as Workday or Service Now. Explain how you utilized these tools to track progress, manage resources, and ensure successful program delivery.

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How do you prioritize tasks as an HR Program Manager?

When answering this question, discuss your approach to task prioritization, such as evaluating deadlines, assessing the impact on team alignment, and considering resource availability. Provide examples of how you managed competing priorities in previous roles.

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Describe a challenging project you managed. How did you ensure its success?

Share a specific example of a challenging project you managed by detailing the obstacles you faced. Discuss the steps you took to overcome these challenges, such as engaging stakeholders, reallocating resources, or modifying timelines, and the outcome of the project.

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How do you ensure effective communication with your project teams?

To ensure communication effectiveness, explain your methods for keeping teams informed, such as regular check-ins, clear reporting structures, and using project management tools to share updates. Emphasize the importance of transparency and feedback in your communication strategy.

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What strategies do you employ to resolve project conflicts?

Discuss your conflict resolution strategies by addressing issues as they arise, facilitating open discussions, and focusing on finding common ground. Highlight a time when you successfully navigated a conflict within a project team.

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How do you measure the success of an HR program?

When measuring success, focus on the importance of setting clear objectives from the start. Discuss the indicators you use, such as stakeholder satisfaction, project milestones, and overall impact on organizational goals.

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What is your experience with budgets in project management?

Describe your experience managing budgets, including how you've planned expenditures, monitored spending, and reported status to stakeholders. Share a successful example where your budget management skills helped achieve project outcomes.

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How do you stay current with HR best practices?

Explain your commitment to continuous learning through industry conferences, webinars, or professional associations. Mention how you incorporate new insights and best practices into your work to enhance project outcomes.

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What role does feedback play in your project management style?

Share how you value feedback from team members and stakeholders as essential for moving projects forward. Discuss your approach to soliciting input and making adjustments based on that feedback to foster collaboration.

Join Rise to see the full answer
Why do you want to work as an HR Program Manager at AIG?

Express your enthusiasm for AIG's mission, commitment to employee development, and culture of inclusion. Share how these values align with your career goals and what excites you about the opportunity to contribute to their HR programs.

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We're a leading global insurance organization with operations in approximately 80 countries and jurisdictions. We provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to support ou...

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DATE POSTED
April 9, 2025

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