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Job details

Concert Event Staff

Overview

Kick off your exciting career in Event Security with Allied Universal® Event Services, the go-to leader in crowd management and event staffing. Dive into the action at sports stadiums, concerts, festivals, and convention centers, and thrive on the energy of being where it all happens. Join a lively team that services thousands of venues each year, ensuring safety and fun for everyone. For hourly roles, enjoy the perks of flexible part-time work that fits your lifestyle—ideal for students, retirees, or anyone seeking a dynamic job. We offer job opportunities in event staff, security, operations, and administrative roles. Join our diverse, inclusive, and innovative team, and benefit from a range of perks depending on your role and hours. At Allied Universal®, every day brings a new adventure.  Apply today to be part of the excitement!

Job Description

Do you want to be part of the action?

Want to make extra $$ & work around another job/family needs?

 

JOIN OUR TEAM!

Part-time & Flexible Scheduling!

 

 

$15.00 an hour

 

Please note: If an application is submitted for this job posting you are applying for Allied Universal Event Staff - Part-Time. We can not hire or interview for Allied Universal Guard positions. If you move forward with being hired by Allied Universal Event Services, you will be rejected from any existing applications for Allied Universal Guard Services as you can not work for both. Please do not continue if you desire a Full-Time Guard position.

 

Allied Universal® Event Services is looking to hire Event Staff. This position is responsible for duties such as collecting tickets, welcoming and ushering guests, and providing superior customer service. Event Staff team members are also responsible for directing foot traffic, and ensuring the cleanliness, operational efficiency and maintenance of designated areas.

 

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned.

  • Assists in all aspects of event day preparation and execution.
  • Allows appropriate entry into each venue, may collect and/or scan tickets, verify wristbands and badges, direct traffic coming in and out of the venue.
  • Demonstrates an understanding of the policies, procedures and regulations of different venues, facilities and events.
  • Initiates a genuine, friendly and personal greeting to our guests as they arrive at your facility entrance, aisle, concourse area or other location, and a sincere thank you as you complete your encounter with each guest.
  • Provides guests with helpful directions and/or suggestions that will enhance their entertainment experience.
  • Interactions with guests include a smile and use of a natural speaking voice, including natural inflection and a friendly tone.

 

QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

  • Must be 18 years of age or older.
  • Must have a high school diploma (or equivalent).
  • As a condition of employment, employee must successfully complete a background investigation and a post-offer/pre-employment drug/alcohol test and may be required to pass a Driver’s Record check.
  • Be professional, articulate and able to use good independent judgment and discretion.
  • Must be able to work overtime as needed.
  • Outstanding verbal and written communication skills required.

PERKS AND BENEFITS:

  • Part-time flexible scheduling under 30 hours/week that fit with your personal life goals
  • 401(k)
  • Sick Pay
  • Ongoing paid training programs and career growth opportunities
  • Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more!

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1360198
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CEO of Allied Universal
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Steve Jones
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Average salary estimate

$31200 / YEARLY (est.)
min
max
$31200K
$31200K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Concert Event Staff, Allied Universal

Are you ready to join the thrilling world of events? As a Concert Event Staff member with Allied Universal® Event Services in Pittsburgh, you'll be right at the heart of the action! Your role is pivotal for ensuring that every concert, festival, or sporting event runs smoothly and safely. Imagine greeting enthusiastic fans as they arrive, helping them find their seats, and ensuring they have the best experience possible. Working part-time, you’ll enjoy flexible scheduling that fits your lifestyle, making it perfect for students or anyone looking to supplement their income. With a competitive pay rate of $15.00 an hour, you'll get to be part of a dynamic team that is dedicated to delivering stellar service to thousands of guests every year. At Allied Universal®, you’ll participate in the excitement of live events while ensuring that all policies and regulations are upheld. Whether you’re guiding guests, assisting with ticket collection, or maintaining venue cleanliness, every day is a new adventure in an inclusive, diverse workplace. Plus, as part of our team, you'll benefit from perks like ongoing training and opportunities for career growth, not to mention employee discounts at your favorite spots! So, if you love music, people, and a busy environment, don’t wait—apply today to join the Allied Universal® family and step into the spotlight!

Frequently Asked Questions (FAQs) for Concert Event Staff Role at Allied Universal
What are the main responsibilities of a Concert Event Staff with Allied Universal® Event Services?

As a Concert Event Staff member with Allied Universal® Event Services, your main responsibilities include greeting and ushering guests, collecting tickets, verifying wristbands, and directing foot traffic. You'll also maintain the cleanliness and operational efficiency of designated areas, ensuring a pleasant experience for everyone attending the event.

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What qualifications do I need to work as a Concert Event Staff for Allied Universal®?

To qualify for the Concert Event Staff position at Allied Universal®, applicants must be at least 18 years old and possess a high school diploma or equivalent. Additionally, you'll need to complete a background check and a drug/alcohol test as a condition of employment. Strong verbal communication skills and the ability to use good judgment are also important.

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Is there a flexible schedule available for the Concert Event Staff position at Allied Universal®?

Absolutely! The Concert Event Staff position with Allied Universal® offers part-time flexible scheduling that can accommodate your personal life goals, making it ideal for students and those with other commitments. Most staff members work under 30 hours a week.

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What kind of training is provided for new Concert Event Staff at Allied Universal®?

Allied Universal® provides ongoing paid training for new Concert Event Staff members. This training is designed to enhance your skills in customer service, safety protocols, and event management, helping you to excel in your role and advance your career.

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What benefits come with being a Concert Event Staff member at Allied Universal®?

As a Concert Event Staff member with Allied Universal®, you'll enjoy various perks including a competitive hourly wage, 401(k) options, sick pay, and employee discounts at various restaurants and entertainment venues. Plus, you'll be part of a diverse and inclusive team that values your contributions.

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Common Interview Questions for Concert Event Staff
What do you consider to be the most important skills for a Concert Event Staff member?

The most important skills for a Concert Event Staff member include excellent communication abilities, customer service skills, and the capacity to stay calm under pressure. During your interview, highlight your experience in these areas and provide examples of how you’ve successfully handled similar situations in the past.

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How would you handle a difficult guest at an event?

Handling a difficult guest requires patience and empathy. During the interview, emphasize your ability to listen actively, remain calm, and find a solution that satisfies the guest while adhering to the event's policies. Explain a past scenario where you turned a negative situation into a positive one.

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Why do you want to work for Allied Universal® Event Services?

Express your enthusiasm for being part of a team that thrives on delivering exceptional service at live events. Mention your passion for music or sports, and how you appreciate Allied Universal®'s commitment to safety and customer satisfaction.

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Can you describe a time when you had to work with a team to achieve a goal?

The ability to work collaboratively is essential. In your response, share a specific example of a successful team experience, detailing your role and how effective communication and cooperation led to a positive outcome.

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What steps would you take to ensure a safe environment for guests at a concert?

Safety is paramount in event staffing. Discuss your familiarity with policies and procedures for crowd management and your commitment to maintaining a clean, organized space. Highlight your proactive approach to observing potential hazards and handling them swiftly.

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How would you ensure you provide excellent customer service at an event?

Excellent customer service involves engaging with guests in a friendly, approachable manner. Talk about your strategy to greet guests warmly, assist them with their needs, and ensure they enjoy their experience, reinforcing the importance of leaving a positive impression.

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Are you comfortable working in a fast-paced environment?

In your interview, assure the interviewer of your adaptability and ability to thrive in busy environments. Share previous experiences where you successfully managed tasks during peak hours, and how you remained efficient while providing great service.

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What would you do if you witnessed a guest violating event rules?

Addressing rule violations is a crucial responsibility. Explain your approach to addressing such situations, emphasizing the importance of remaining calm, ensuring the situation does not escalate, and reporting the incident to the appropriate personnel.

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How do you prioritize your tasks when working in event staffing?

Share your organizational skills and ability to prioritize tasks based on urgency. Describe a time where you had multiple responsibilities and how you managed your time effectively to ensure all tasks were completed efficiently.

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What role does communication play in your work as Concert Event Staff?

Effective communication is vital in event staffing. Discuss your methods for clear and concise communication with both team members and guests, and provide an example of a scenario where your communication skills significantly contributed to success.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Part-time, on-site
DATE POSTED
March 31, 2025

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