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Merchandise Associate

HomeGoods

At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Opportunity: Grow Your Career

Responsible for delivering a highly satisfied customer experience proven by engaging and interacting with all customers, embodying customer experience principles and philosophy, and maintaining a clean and organized store environment. Adheres to all operational, merchandise, and loss prevention standards. May be cross-trained to work in multiple areas of the store in order to support the needs of the business.

  • Role models established customer experience practices with internal and external customers
  • Supports and embodies a positive store culture through honesty, integrity, and respect
  • Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures
  • Promotes credit and loyalty programs
  • Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards
  • Accurately processes and prepares merchandise for the sales floor following company procedures and standards
  • Initiates and participates in store recovery as needed throughout the day
  • Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store
  • Provides and accepts recognition and constructive feedback
  • Adheres to all labor laws, policies, and procedures
  • Supports and participates in store shrink reduction goals and programs
  • Participates in safety awareness and maintains a safe environment
  • Other duties as assigned

Who We’re Looking For: You.

  • Possesses excellent customer service skills
  • Able to work a flexible schedule to support business needs
  • Possesses strong communication and organizational skills with attention to detail
  • Capable of multi-tasking
  • Able to respond appropriately to changes in direction or unexpected situations
  • Capable of lifting heavy objects with or without reasonable accommodation
  • Works effectively with peers and supervisors
  • Retail customer experience preferred
 
Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care & cell phone discounts; pet & legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information.
In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

Address:

11959 Sw Canyon Rd

Location:

USA HomeGoods Store 0433 Beaverton OR

This position has a starting pay range of $15.00 to $15.50 per hour. Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience.

Average salary estimate

$31720 / YEARLY (est.)
min
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$31200K
$32240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Merchandise Associate, TJX Companies

If you're looking to start your career in retail, the Merchandise Associate position at HomeGoods, part of the TJX Companies, is a fantastic opportunity for you! Located in Beaverton, Oregon, this role is all about creating a welcoming environment for our customers while making sure our products shine on the sales floor. As a Merchandise Associate, you'll engage with customers, helping them find what they need and ensuring they leave with a smile. You'll also be responsible for maintaining an organized store layout that makes shopping a breeze. Whether you're ringing up purchases, managing returns, or keeping the store tidy, your contributions are vital to our team's success. Alongside these responsibilities, you're encouraged to embrace a culture of respect and honesty. We believe in cross-training, so you might find yourself supporting different areas of the store, which keeps things exciting and offers a chance to learn new skills. If you have strong communication abilities, a knack for multitasking, and enjoy a dynamic work environment, you'll fit right in! In addition to gaining retail experience, you’ll also enjoy benefits such as associate discounts and flexible working hours to suit your needs. Come be part of our vibrant team at TJX and explore your potential!

Frequently Asked Questions (FAQs) for Merchandise Associate Role at TJX Companies
What are the main responsibilities of a Merchandise Associate at HomeGoods?

As a Merchandise Associate at HomeGoods, your main responsibilities include delivering excellent customer service, maintaining store organization, assisting with merchandise preparation for the sales floor, and supporting operational and loss prevention standards. You'll be engaging with customers daily, processing transactions accurately, and promoting our credit and loyalty programs.

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What qualifications do I need to apply for the Merchandise Associate position at HomeGoods?

To apply for the Merchandise Associate position at HomeGoods, you should possess excellent customer service skills, strong communication abilities, and the capacity to multitask effectively. A flexible schedule is also a plus, as you'll need to support the business's varying needs. Retail customer experience is preferred but not mandatory.

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How does HomeGoods support career growth for Merchandise Associates?

At HomeGoods, we pride ourselves on fostering a supportive environment that encourages growth. As a Merchandise Associate, you will have the opportunity to cross-train in different areas, allowing you to expand your skill set and explore various roles within the company. Additionally, we provide ongoing support and feedback to help you achieve your career goals.

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What benefits are available to Merchandise Associates at HomeGoods?

Merchandise Associates at HomeGoods are eligible for a range of benefits, including associate discounts, health insurance options, and retirement plans. Other perks include flexible working hours, childcare and cell phone discounts, and opportunities for advancement and further training.

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What is the starting pay for a Merchandise Associate at HomeGoods in Beaverton, Oregon?

The starting pay for a Merchandise Associate at HomeGoods in Beaverton, Oregon, ranges from $15.00 to $15.50 per hour. The actual starting pay is determined based on relevant skills, qualifications, and experience that candidates bring to the table.

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Common Interview Questions for Merchandise Associate
How do you prioritize customer service in your role as a Merchandise Associate?

During the interview, emphasize your commitment to customer satisfaction and detail how you would engage with customers, understand their needs, and create a positive shopping experience.

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Can you provide an example of a time you handled a difficult customer situation?

Share a specific example showcasing your problem-solving and communication skills. Make sure to explain how you listened to the customer's concern, resolved the issue, and maintained a positive demeanor throughout.

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What strategies do you employ to maintain store organization and merchandising standards?

Discuss your organizational skills and detail how you follow company merchandising procedures while utilizing your creativity to maintain an appealing store layout and product displays.

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How do you handle tasks that require juggling multiple priorities?

Demonstrate your ability to multitask by discussing specific tools or techniques you use to stay organized and efficient, ensuring that you meet both customer and store needs.

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Why do you want to work at HomeGoods specifically?

Express your appreciation for HomeGoods as a brand, mention the importance of teamwork and collaboration in the workplace, and highlight your desire to contribute to creating a welcoming shopping experience.

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How do you ensure you adhere to loss prevention standards?

Discuss your understanding of loss prevention techniques and your commitment to following established policies to minimize shrinkage and ensure a safe shopping environment.

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What role does teamwork play in your approach as a Merchandise Associate?

Illustrate your understanding of teamwork by discussing how you collaborate with colleagues to ensure a smooth operation, share responsibilities, and provide consistent customer service.

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How do you deal with performance feedback?

Acknowledge the importance of constructive feedback and discuss how you welcome it as an opportunity to improve your performance and grow within the company.

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What do you find most rewarding about working in retail?

Speak about your passion for helping customers, the satisfaction of contributing to a positive shopping experience, and how the dynamic retail environment keeps you engaged and motivated.

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Are you comfortable handling cash and processing transactions?

Confirm your comfort with cash handling and discuss any past experience you have with processing transactions accurately, ensuring that customers feel secure in their purchase experience.

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EMPLOYMENT TYPE
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DATE POSTED
April 4, 2025

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