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Security Guard - Front Desk Concierge

Overview

Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Job Description

Hourly Pay Rate: $17.00

Sat/Sun 4pm-Midnight

 

Allied Universal is seeking a part-time Security Professional to conduct concierge duties for a condo in Bonita Springs. The officer will answer phones, monitor cameras, deliver or accept deliveries and must act in a professional and courteous manner.

 

Weekly or Daily Pay options! 

State security training, sponsored by Allied! 

Career advancement opportunities! 

Excellent benefits package! 

 

RESPONSIBILITIES:

  • Conduct safety checks
  • Direct the vehicle to be inspected to the proper location to perform visual inspection
  • Observe any traffic (pedestrians or vehicles) during the scan process and alert Mobile Search personnel of impending safety concerns
  • Operate the Scan Drive system to navigate between the Search Vehicle and Target Vehicle
  • Initialize system electronics and X-ray machine
  • Evaluate X-ray images to determine if hazards/contraband exist
  • Determine which X-ray images will be archived, printed, or discarded
  • Follow protocols in the event a suspicious package or improvised explosive device (IED) is found; close down operations, cease operations and evacuate facility
  • Resolution of conflict upon encounter of a vehicle driver that is belligerent, offensive, or uncooperative; deny entry to the receiving docks if necessary
  • Deny entry to drivers without proper identification, drugs present in the vehicle, weapons violations, etc.
  • Perform daily and weekly maintenance inspections of all required equipment
  • Operate Boom Control Box for travel and to deploy the detector and attach the safety gates.

QUALIFICATIONS:

  • Must possess one or more of the following:
    • Associate’s degree or technical certification in mechanical or electrical field of study
    • Minimum of one (1)-year work experience utilizing X-ray technology in a security screening setting
  • High school diploma or equivalent
  • Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
  • Minimum of three (3) years of military, law enforcement, or security experience
  • Effective oral and written communication skills
  • Proficiency with Microsoft Office Applications
  • Active listening skills
  • Assess and evaluate situations effectively
  • Identify critical Issues quickly and accurately
  • Write Informative, clearly, and accurately
  • Planning and organizing skills
  • Problem solving skills
  • Encourage effective teamwork
  • Mediate conflict with tact, diplomacy
  • Attending to detail
  • Leadership skills
  • Ability to cooperate and work with others

PREFERRED QUALIFICATIONS:

  • Bachelor’s degree (Arts or Science) in Criminal Justice, IT, Security or General management
  • Technical School graduate with an aptitude for automotive, mechanical, or electrical skills
  • Military experience as a police officer or any other field that emphasized observation and investigation skills

BENEFITS:

  • Medical, dental, vision, basic life, AD&D, and disability insurance
  • Enrollment in our company’s 401(k)plan, subject to eligibility requirements
  • Eight paid holidays annually, five sick days, and four personal days
  • Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

 

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

Requisition ID

2025-1363479
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Average salary estimate

$35360 / YEARLY (est.)
min
max
$35360K
$35360K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Security Guard - Front Desk Concierge, Allied Universal

At Allied Universal®, we are on the lookout for a dedicated Security Guard - Front Desk Concierge to join our dynamic team in Bonita Springs. This exciting part-time role offers a unique opportunity to work within a vibrant community while ensuring the safety and security of our clients’ premises. As a front desk concierge, you’ll be the face of our security operations, showcasing your professionalism and courteous demeanor as you manage phone inquiries, monitor surveillance cameras, and handle deliveries. Imagine being a crucial part of a team that prioritizes community well-being and creates a welcoming environment! At $17.00 per hour, you’ll enjoy flexible pay options, including weekly or daily pay, along with comprehensive benefits for most full-time positions including medical, dental, and vision coverage. Plus, we offer state security training sponsored by Allied, so you can excel in your role while exploring career advancement opportunities! If you're looking for a rewarding career that makes a real difference, the Security Guard - Front Desk Concierge position at Allied Universal is the perfect fit for you.

Frequently Asked Questions (FAQs) for Security Guard - Front Desk Concierge Role at Allied Universal
What are the responsibilities of a Security Guard - Front Desk Concierge at Allied Universal?

As a Security Guard - Front Desk Concierge at Allied Universal, your responsibilities will include conducting safety checks, directing vehicle inspections, observing traffic, and monitoring surveillance equipment. You'll also handle phone inquiries, deliver, or accept packages while maintaining a professional demeanor, making sure that all safety protocols are followed diligently.

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What qualifications do I need to become a Security Guard - Front Desk Concierge for Allied Universal?

To qualify for the Security Guard - Front Desk Concierge position at Allied Universal, candidates must possess at least a high school diploma or equivalent. However, having an Associate's degree in a technical field or experience in security screening using X-ray technology is preferred. Additionally, a minimum of three years in military, law enforcement, or security roles is also beneficial.

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What benefits can I expect as a Security Guard - Front Desk Concierge at Allied Universal?

As a Security Guard - Front Desk Concierge at Allied Universal, you can look forward to a full benefits package that includes medical, dental, vision, basic life, and disability insurance. You'll also have access to a 401(k) plan, paid holidays, sick days, personal days, and vacation time, making this position not just a job, but a comprehensive career opportunity.

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How does Allied Universal support employee training for Security Guards?

Allied Universal is committed to your professional growth and provides state security training sponsored by the company. This ensures that all Security Guard - Front Desk Concierge employees are well-equipped to handle their responsibilities and advance in their careers, making it an excellent environment for personal and professional development.

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What shift times and pay structure can I expect as a part-time Security Guard - Front Desk Concierge?

In the role of a part-time Security Guard - Front Desk Concierge at Allied Universal, you can expect to work on weekends from 4 PM to midnight, earning an hourly pay rate of $17.00. Additionally, you'll have the option for weekly or daily pay, offering flexibility in how you receive your compensation.

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Common Interview Questions for Security Guard - Front Desk Concierge
What would you do if you noticed suspicious behavior as a Security Guard?

In the event of suspicious behavior, I would calmly observe the situation while ensuring my own safety and the safety of others. I would report the behavior to the appropriate authorities, such as my supervisor or local law enforcement, providing them with detailed descriptions and any necessary assistance to address the situation effectively.

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How do you prioritize tasks during a busy shift as a Security Guard?

Prioritizing tasks as a Security Guard requires effective time management and the ability to assess situations quickly. I would identify the most critical safety concerns first, ensure that all ongoing tasks are managed without compromising security, and seek assistance when needed to maintain a safe environment.

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Can you explain a time when you resolved a conflict in a professional setting?

I once encountered a belligerent individual attempting to gain unauthorized access to a facility. I calmly engaged with them, listened to their concerns, and explained the protocols in place. Through diplomacy and effective communication, I was able to de-escalate the situation and redirect them to the proper channels.

Join Rise to see the full answer
What experience do you have with X-ray technology?

I have previous experience working with X-ray technology in a security screening context as part of my training. I am proficient in evaluating X-ray images for hazards or contraband, ensuring strict adherence to safety protocols to maintain a secure environment.

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How do you ensure clear communication while multitasking on duty?

To ensure clear communication while multitasking, I prioritize active listening and maintain a calm demeanor. I make an effort to speak clearly and concisely, whether I am managing calls, monitoring situations, or interacting with staff, to ensure that important information is conveyed efficiently.

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Why do you want to work as a Security Guard - Front Desk Concierge at Allied Universal?

I admire Allied Universal's dedication to community safety and its commitment to employee development. I believe that working as a Security Guard - Front Desk Concierge allows me to contribute positively to the community while also engaging in a role that offers growth opportunities.

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What strategies would you use to stay alert during your shift?

Maintaining alertness during my shift is crucial for effective security measures. I employ strategies like taking brief breaks, practicing mindfulness or light stretching, and staying engaged by actively observing my surroundings to keep my focus sharp and proactive in my duties.

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How would you handle a situation where a visitor refuses to provide proper identification?

If a visitor refuses to provide identification, I would remain calm and firmly reiterate the importance of our security protocol. I would explain that without proper identification, entry cannot be permitted while also offering to assist them in finding alternative ways to verify their access.

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What do you believe is the most important quality for a Security Guard to have?

I believe the most important quality for a Security Guard is vigilance. Being observant and aware of one’s surroundings can prevent potential incidents. Coupled with strong communication and interpersonal skills, vigilance allows a Security Guard to effectively manage conflicts and ensure safety.

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How do you handle stress during tense situations?

During tense situations, I focus on maintaining a calm and composed demeanor. I rely on my training and protocols to guide my responses while taking a moment to breathe and assess the situation. This approach helps me to make rational decisions and act effectively under pressure.

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Purpose There for you®, serving and safeguarding customers, communities, and people around the world. Vision Be the world’s most trusted services partner. Mission Allied Universal®, through its unparalleled customer relationships, provides proacti...

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Part-time, on-site
DATE POSTED
April 10, 2025

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