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Direct Sales Agent Specialist (2451)

National General is a part of The Allstate Corporation, which means we have the same innovative drive that keeps us a step ahead of our customers’ evolving needs. We offer home, auto and accident and health insurance, as well as other specialty niche insurance products, through a large network of independent insurance agents, as well as directly to consumers. 

Job Description

The Direct Sales Agent Specialist is responsible for the profitable growth and attainment of business goals by driving new business sales, and understanding customers’ needs to build rapport and trust. This position drives sales, and builds and retains their book of business within the market / retail location. This position is responsible for attracting and generating new customers and cross-selling existing customers, in support of our product offerings including but not limited to Auto, Life, Auto Club, and Roadside Assistance. This role sells to walk-in customers, markets products outside of the office via marketing calls and in-person visits creating community relationships to promote continued growth, and assists customers in the office.

Direct Auto Insurance is an Allstate Business

Want to grow your sales career with one of the fastest growing auto insurers in the country? Start a new career in a performance-driven environment where you’re recognized and rewarded for your results?

If you are ready to start working in a fun & exciting environment where making a difference matters, then apply to join our team today!

What makes Direct Auto Insurance unique?

  • 4 weeks of PTO & uncapped commission!
  • No insurance license? NO PROBLEM! We offer paid licensing training!
  • Ability to sell a multitude of industry-leading products through retail stores and phone!
  • Entrepreneurial, performance-based, and results-focused culture!
  • Multi-tiered and comprehensive paid training program!
  • Comprehensive benefits!

Key Responsibilities:   

  • Successfully closes sales of insurance and ancillary products.
  • Meets and exceeds sales goals through new product sales, cross sell / retention of customers.
  • Leverages community contacts (natural market) to continually build a sales pipeline, as well as an active physical presence in your own community to build multiple centers of influence/referral sources (car dealerships, local events, community organizations, etc.).
  • Initiate outbound calling to established target customer base for Product offerings.
  • Monitors key competitors in the local market area and makes suggestions on initiatives that could improve the company’s position in the marketplace.
  • Works with Direct Sales Leadership to plan, implement, and manage marketing and sales processes to achieve production and growth goals.
  • Delivers optimal results within appropriate metrics, including quality, quantity, timeliness, productivity, customer satisfaction and financial performance, including compliance with all rules, procedures, and standards consistent with the manager’s supervision.
  • Understands, promotes, and remains current on company underwriting guidelines, announcements, and memos related to changes in company policies and procedures.
  • Receives customer payments, issues receipt and verifies reports of receipts for cash drawers.

Experience

  • 0-2 years’ experience (Preferred)
  • P&C licensing (Preferred) or must attain required licensure within 90 days of joining the company.

Compensation

Compensation: $17.00 hourly base + monthly performance-based incentive

At National General, great things happen when our people work together. That’s why when you join our team, we make sure it isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. And one where you can impact the future for the greater good.  

You’ll do all this in a flexible environment that embraces connection and belonging. And with the recognition of several inclusivity and diversity awards, we’ve proven that Allstate empowers everyone to lead, drive change and give back where they work and live. 

Good Hands. Greater Together.

National General Holdings Corp., a member of the Allstate family of companies, is headquartered in New York City. National General traces its roots to 1939, has a financial strength rating of A– (excellent) from A.M. Best, and provides personal and commercial automobile, homeowners, umbrella, recreational vehicle, motorcycle, supplemental health, and other niche insurance products. We are a specialty personal lines insurance holding company. Through our subsidiaries, we provide a variety of insurance products, including personal and commercial automobile, homeowners, umbrella, recreational vehicle, supplemental health, lender-placed and other niche insurance products.

Companies & Partners

Direct General Auto & Life, Personal Express Insurance, Century-National Insurance, ABC Insurance Agencies, NatGen Preferred, NatGen Premier, Seattle Specialty, National General Lender Services, ARS, RAC Insurance Partners, Mountain Valley Indemnity, New Jersey Skylands, Adirondack Insurance Exchange, VelaPoint, Quotit, HealthCompare, AHCP, NHIC, Healthcare Solutions Team, North Star Marketing, Euro Accident.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at (336) 435-2000.

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Average salary estimate

$35360 / YEARLY (est.)
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$35360K
$35360K

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What You Should Know About Direct Sales Agent Specialist (2451), Allstate

Join National General as a Direct Sales Agent Specialist in Richmond and take charge of your earnings in the thriving insurance industry! In this exciting role, you’ll be at the frontline of sales, actively engaging with potential customers who walk through our doors, and building strong rapport and trust with them. Your main goal will be to drive new business sales and retain your existing customer base. With the support of a dynamic team, you’ll sell a diverse array of products ranging from Auto to Life and Roadside Assistance, making each day unique and rewarding. You won’t just be in the office; you’ll also hit the ground running with community outreach, creating relationships that help expand your market presence. With National General, you’ll enjoy 4 weeks of PTO and the thrill of uncapped commissions, along with comprehensive training that doesn’t require a prior insurance license. If you’re looking to grow in a fun, results-driven environment that values your contributions, this is the place for you! You’ll be working with a talented team in a culture that encourages you to challenge yourself and learn continuously, all while making a significant impact on our customers' lives. So, if you’re ready to start a fulfilling career and make a difference, apply today and embark on a journey that celebrates your skills and passion!

Frequently Asked Questions (FAQs) for Direct Sales Agent Specialist (2451) Role at Allstate
What are the responsibilities of a Direct Sales Agent Specialist at National General?

As a Direct Sales Agent Specialist at National General, your primary responsibilities include closing sales of insurance and ancillary products, meeting and exceeding sales goals, and building a solid book of business. You'll initiate outbound calling for product offerings, leverage community contacts to build your sales pipeline, and actively engage with walk-in customers. Monitoring competitors and suggesting initiatives for improvement also falls under your purview, ensuring you're always aiming for optimal results.

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What qualifications are needed to become a Direct Sales Agent Specialist at National General?

To become a Direct Sales Agent Specialist at National General, you should ideally have 0-2 years of sales experience, though this is preferred and not mandatory. You will also need to attain the required P&C licensing within 90 days of joining. If you don't have a license yet, the company offers paid licensing training to get you started on your new career path!

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How does compensation work for a Direct Sales Agent Specialist at National General?

As a Direct Sales Agent Specialist at National General, you can expect a competitive compensation package starting with a $17.00 hourly base wage. In addition, you have the opportunity to earn monthly performance-based incentives that can significantly boost your earnings, thanks to the uncapped commission structure. This financially rewarding setup reflects the company’s commitment to recognizing and rewarding your efforts in driving sales.

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What benefits does National General offer to Direct Sales Agent Specialists?

National General offers an array of benefits to their Direct Sales Agent Specialists, including 4 weeks of paid time off, a comprehensive paid training program, and access to industry-leading insurance products. The company prioritizes employee well-being with various health benefits and a flexible work environment that promotes connection and inclusivity, making it an exceptional place to work.

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What kind of training can I expect as a Direct Sales Agent Specialist at National General?

At National General, new Direct Sales Agent Specialists benefit from a multi-tiered and comprehensive paid training program that equips you with the skills and knowledge to succeed. You’ll learn about various insurance products, sales strategies, and customer service techniques that help you excel in your role, ensuring you're well-prepared to meet the demands of the job.

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Common Interview Questions for Direct Sales Agent Specialist (2451)
Can you describe your experience in sales and how it relates to the Direct Sales Agent Specialist role?

Highlight your previous sales experiences, focusing on achievements that show your ability to meet or exceed sales targets. Discuss how these experiences have equipped you with skills in customer engagement and product knowledge, essential for thriving as a Direct Sales Agent Specialist.

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How would you handle a challenging customer situation as a Direct Sales Agent Specialist?

Talk through a specific example where you resolved a conflict or addressed a customer's concerns, focusing on your communication skills, empathy, and problem-solving abilities. Emphasize your commitment to customer satisfaction and maintaining long-term relationships.

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What techniques do you use to close a sale effectively?

Discuss specific closing techniques you prefer, such as the assumptive close or offering limited-time promotions. Provide examples from your past experiences to illustrate these techniques in action and how they have led to successful transactions.

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What do you think are the most important metrics to track in a sales role?

Mention key performance indicators like sales volume, customer retention rate, and conversion rates. Discuss why tracking these metrics is vital in assessing performance and driving growth for a Direct Sales Agent Specialist.

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How do you prioritize your tasks when managing multiple clients?

Explain your organizational skills and how you use tools like calendars or CRM systems to manage your time and tasks effectively. Provide examples of when prioritization helped you achieve a successful outcome.

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What methods would you use to generate leads as a Direct Sales Agent Specialist?

Share different lead generation strategies you’ve used, such as networking, community engagement, and utilizing social media. Explain how you would adapt these methods to fit the goals at National General.

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How do you stay updated on industry trends and product knowledge?

Discuss your strategies for continuous learning, like following industry news, attending workshops, and networking with industry professionals. Highlight how staying informed allows you to better serve customers.

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Why do you want to work for National General as a Direct Sales Agent Specialist?

Reflect on the positive attributes of the company, such as its commitment to employee growth, the culture, and the broad range of products. Connect your personal career goals with the company’s vision.

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Can you provide an example of a time you successfully gained a new client?

Share a detailed story where you identified a prospect's needs, built a relationship, and effectively closed the sale. Highlight your strategic thinking and client service mindset.

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What do you believe sets you apart from other candidates for the Direct Sales Agent Specialist position?

Emphasize your unique skills or experiences that specifically relate to the role. This could be a blend of sales experience, community involvement, or a strong customer service background that aligns with National General’s values.

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Full-time, on-site
DATE POSTED
March 29, 2025

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