Expeditor / Food Runner - Summer 25

As an Expeditor/Food Runner at Crystal Mountain, your primary responsibilities include ensuring that food is correctly prepared according to tickets, overseeing the finishing touches on plating, and communicating efficiently between the kitchen and dining area. During busy periods, you will also help run food to tables, ensuring speedy and accurate delivery while maintaining a great dining experience for our guests.

To be considered for the Expeditor/Food Runner position at Crystal Mountain, candidates should possess strong communication skills, the ability to work effectively in a team, and the stamina to stand and move for long periods. You will also need to demonstrate a love for the outdoors and be able to ski or snowboard, as all on-mountain employees are required to complete a ride test before starting.

Working as an Expeditor/Food Runner at Crystal Mountain offers numerous benefits, including a free Alterra season pass for yourself and your dependents, discounted gear, food, and lessons, and opportunities for growth and advancement within the ski industry. Additionally, employees enjoy exclusive access to events and discounts at partner resorts, making this a dream job for any mountain enthusiast.

Teamwork is essential for the success of the Expeditor/Food Runner role at Crystal Mountain. In this dynamic position, you'll collaborate closely with servers, cooks, and bartenders to ensure an efficient workflow and enhanced dining experience. Building strong relationships with your teammates will be key to navigating busy service periods and delivering great results.

As an Expeditor/Food Runner at Crystal Mountain, you should be prepared for a physically demanding role. This includes standing and walking for extended periods, as well as occasionally lifting and carrying items weighing up to 20 pounds. The job also requires flexibility, as you will be bending, reaching, and engaging in constant communication with guests and staff throughout your shifts.

Certainly! Discuss your previous roles that required working quickly and efficiently. Highlight specific instances where you contributed to a successful service, emphasized teamwork, and maintained a positive attitude under pressure, which are crucial for the Expeditor position.

Effective prioritization is vital. Explain how you assess the urgency of different tasks, communicate with your team to ensure food is sent out in the right order, and maintain smooth operations while being adaptable to changes in the workflow.

Emphasize the importance of clear communication and swift action. Share how you would confirm the mistake, communicate with the kitchen staff to correct it, and ensure the customer receives the right dish promptly while maintaining a friendly demeanor.

Share a constructive example where you identified the issue, approached the team member diplomatically, and worked together to find a resolution. Highlight your conflict-resolution skills and your focus on maintaining a positive work environment.

Express your enthusiasm for the outdoor lifestyle and community at Crystal Mountain. Discuss how the company values align with your passions, and how you look forward to being part of an environment that fosters teamwork and guest satisfaction.

Communication is key. You must be able to convey orders accurately between the kitchen and servers, ensuring food delivery is efficient. Highlight the need for teamwork and flexibility to adapt as situations evolve in a busy restaurant setting.

Discuss your techniques for staying calm under stress, such as organizing tasks, prioritizing effectively, and using teamwork to manage the workload. Emphasize how staying focused on the guests' experience is essential, even during busy times.

An Expeditor plays a crucial role by ensuring food is delivered accurately and timely, connecting the front and back of house. Discuss how this position improves workflow, minimizes errors, and enhances the overall guest experience.

Share a specific instance where feedback was given and how it helped you grow. Emphasize your willingness to learn, adapt, and implement changes to better serve guests in the future.

Talk about the unique atmosphere of dining in a mountain resort setting, the diverse clientele, and how outdoor adventures influence the dining experience. Convey your passion for providing memorable experiences to guests after they’ve enjoyed a day on the slopes.