EDI Growth Manager

The EDI Growth Manager at Alvys is responsible for managing the end-to-end process of enterprise EDI integration activations. This includes ensuring that integrations are completed on time and meet quality standards, monitoring integration performance, and maintaining stability post-activation.

To apply for the EDI Growth Manager position at Alvys, you need a minimum of three years of experience in the transportation sector, particularly with EDI. A proven track record of managing complex integrations or enterprise deployments, along with strong analytical and communication skills, is essential.

The EDI Growth Manager contributes to client satisfaction by ensuring the successful activation and performance of EDI integrations. By proactively addressing issues and aligning with client expectations, the manager ensures stable, high-quality service that meets performance targets.

Key performance metrics for the EDI Growth Manager at Alvys include the EDI on-time rate, EDI success rate, and EDI stability rate. Monitoring these metrics is crucial for identifying areas for improvement and ensuring high-quality integrations.

While not mandatory, having early-stage startup experience is considered a nice-to-have for the EDI Growth Manager position at Alvys. Such experience can be advantageous in handling the unique challenges of a fast-paced, dynamic environment.

When discussing your experience with EDI integrations, be specific about the types of integrations you've worked on, the technologies used, and the outcomes achieved. Highlight any challenges faced and how you successfully managed them.

In your answer, mention key performance indicators like EDI on-time rate, success rate, and stability rate. Explain how you track these metrics and utilize them to drive improvements.

Discuss your project management skills, how you establish timelines, and the communication methods you employ to keep stakeholders informed and aligned throughout the process.

Share a specific situation where you encountered challenges. Focus on your problem-solving process, collaboration with teams, and the steps taken to resolve issues effectively.

Describe your method for prioritizing tasks based on project deadlines, impact, and stakeholder urgency. Highlight any tools or techniques you use to stay organized and efficient.

Emphasize the importance of collaboration with cross-functional teams, including sales, technical, and customer success teams. Discuss how this teamwork contributes to successful EDI activations.

Discuss your proactive approach to monitoring integrations after activation, including techniques for identifying potential issues and implementing solutions before they escalate.

Mention specific EDI tools or technologies you have experience with, such as EDI mapping software or integration platforms. Highlight how these tools support your workflow and enhance project outcomes.

Explain the importance of client feedback and how you use it to refine processes and improve integration performance. Share a specific example of how client input has led to enhancements.

Share your personal motivations, whether it's achieving measurable results for clients, contributing to innovative solutions, or thriving in a collaborative environment. This will help interviewers gauge your commitment to the role.