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Sr. Account Manager - North America, Project Kuiper - job 1 of 2

Description

Project Kuiper is an initiative to increase global broadband access through a constellation of 3,236 satellites in low Earth orbit (LEO). Its mission is to bring fast, affordable broadband to unserved and underserved communities around the world. Project Kuiper will help close the digital divide by delivering fast, affordable broadband to a wide range of customers, including consumers, businesses, government agencies, and other organizations operating in places without reliable connectivity.

Amazon Kuiper is looking for experienced, self-starter Sales and Business Development Professional to drive adoption of Kuiper services with North American enterprise customers across multiple verticals (e.g. Energy, Manufacturing, Healthcare).

You are responsible for identifying, evaluating, negotiating, and managing complex deals with multiple key accounts. You are responsible for managing the lifecycle of complex cross-functional customers, delivering outcomes with cross-organizational impact. You execute and define BD/Sales strategies that complements product strategy with limited oversight from others. You not only implement, but also develop strategy for getting and delivering customer feedback.

You serve as a partner or thought leader for other BD teams on opportunities to contribute to the company. You contribute to strategic documents including but not limited to regional and vertical GTM and account plans. You own reporting on forecasting and planning the business impact of each opportunity, with a focus on actuals vs. plan targets.

You have the ability to deeply impact measurable business metrics are able to close or significantly grow large or more complex medium sized business opportunities.


Key job responsibilities
• Contribute to the build out of Amazon Kuiper service revenue with specific focus on key North American enterprise customers
• Be customer obsessed. Think on behalf of the customer and work to meet the customer’s stated and unstated needs and aspirations
• Execute strategic and tactical business development initiatives while working with key internal stakeholders (e.g., Amazon Kuiper product and engineering teams, legal, finance) and BD team colleagues
• Be the internal coordinator supporting complex contract negotiations and complex business requirements and activities which deliver results
• Adept at thinking strategically and analytically about business priorities, product, and technical challenges, with the ability to deliver target-based results working cross-organizationally


Export Control Requirements: Due to applicable export control laws and regulations, candidates must be a U.S. citizen or national, U.S. permanent resident (i.e., current Green Card holder), or lawfully admitted into the U.S. as a refugee or granted asylum.

Basic Qualifications

- 5+ years of direct sales or business development in software, cloud or SaaS markets selling to C-level executives experience
- 5+ years of business development, partner development, sales or alliances management experience

Preferred Qualifications

- Experience developing detailed go to market plans

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $128,600/year in our lowest geographic market up to $212,600/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. This position is eligible for variable pay via a sales compensation plan. These plans pay according to achievement level against sales targets and/or business objectives. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Average salary estimate

$170600 / YEARLY (est.)
min
max
$128600K
$212600K

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What You Should Know About Sr. Account Manager - North America, Project Kuiper, Amazon

Join Project Kuiper as a Senior Account Manager for North America, based in Arlington, Virginia, where you’ll be at the forefront of a groundbreaking initiative aiming to bridge the digital divide through innovative broadband solutions. Your main mission? To enhance global broadband access via a constellation of 3,236 satellites in low Earth orbit. You will engage with enterprise customers across various sectors, including Energy, Manufacturing, and Healthcare, identifying and navigating complex deals with key accounts. If you thrive in dynamic environments and have a knack for strategic thinking, this is the role for you. You’ll be leading the charge in defining business development strategies while collaborating with internal teams to ensure that customer needs are met both stated and unstated. Your analytical skills will come into play as you focus on achieving targets and reporting on business impacts. As a Senior Account Manager, your role goes beyond just sales; you’ll be a thought leader within the business development sphere, contributing to strategic documents and account plans that drive the success of Project Kuiper. Plus, your expertise in managing complex negotiations will ensure that the partnerships forged deliver maximum results. So if you have 5+ years of experience in a similar role, understand the SaaS landscape, and are passionate about utilizing cutting-edge technology to make a difference, don’t miss out on this amazing opportunity to join Amazon Kuiper!

Frequently Asked Questions (FAQs) for Sr. Account Manager - North America, Project Kuiper Role at Amazon
What are the key responsibilities of a Senior Account Manager at Project Kuiper?

As a Senior Account Manager at Project Kuiper, your key responsibilities include driving the adoption of Kuiper services among North American enterprise clients, managing complex deals with key accounts, and leading strategic business development initiatives. You'll collaborate with cross-functional teams to optimize customer experiences, and you'll be responsible for defining and executing BD/Sales strategies with limited oversight.

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What qualifications are necessary for the Senior Account Manager position at Project Kuiper?

To qualify for the Senior Account Manager position at Project Kuiper, you should have at least 5 years of direct sales or business development experience within the software, cloud, or SaaS markets, particularly involving C-level executives. Knowledge of go-to-market plans and a proven track record in managing complex contracts will also be beneficial.

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How does Project Kuiper support professional development for Senior Account Managers?

At Project Kuiper, we believe in supporting the growth of our team members. Senior Account Managers are encouraged to continually develop their skills through training programs, mentorship opportunities, and cross-departmental collaborations that broaden their understanding of the business and enhance their capabilities.

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What is the work environment like for a Senior Account Manager at Project Kuiper?

The work environment at Project Kuiper is dynamic and collaborative, where creativity and innovative thinking are encouraged. As a Senior Account Manager, you’ll find yourself in an inclusive workplace that values diversity, empowering you to make impactful decisions while working closely with cross-functional teams to deliver exceptional results.

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What benefits does Amazon offer to Senior Account Managers at Project Kuiper?

Amazon provides a comprehensive benefits package for Senior Account Managers at Project Kuiper, including competitive salaries, variable pay based on performance, health benefits, retirement plans, and professional development opportunities. Our commitment to employee well-being extends beyond compensation to foster a supportive work culture.

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Common Interview Questions for Sr. Account Manager - North America, Project Kuiper
Can you describe your experience in sales and business development?

In answering this question, you want to outline your specific roles, the industries you've worked in, and the types of clients you've engaged with. Make sure to highlight any significant achievements or milestones, especially related to enterprise customers, and demonstrate how your experience aligns with what Project Kuiper is looking for.

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How do you approach complex contract negotiations?

Discuss your tactics for negotiating contracts while ensuring that both your client’s and the company's needs are met. Share specific strategies you've used in the past, emphasizing your ability to navigate challenges and secure favorable terms.

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What strategies do you use to identify potential clients?

Convey your process for researching and targeting potential clients. Include how you analyze market trends, utilize networking opportunities, and leverage professional relationships to discover new business opportunities.

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How do you prioritize multiple accounts and ensure successful management?

Explain your organizational methods and tools for managing tasks across various accounts. Highlight any time management techniques you use, and stress the importance of clear communication with all stakeholders involved.

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Can you provide an example of a successful sales strategy you implemented?

Prepare a specific case where your strategy led to measurable success. Detail the initial challenge, the strategy you devised, and the ultimate result or outcome, using quantitative data if possible to demonstrate your impact.

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How do you handle dissatisfied customers?

Share your approach towards managing customer dissatisfaction by discussing your active listening skills, how you identify the root of the issue, and the methods you employ for resolution, ensuring the customer feels valued and understood.

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What methods do you use to gather customer feedback?

Discuss tools and techniques such as surveys, follow-up meetings, or direct interactions that you employ to collect customer feedback. Emphasize how you analyze this feedback to enhance service and product offerings.

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How do you stay current with industry trends?

Outline your approach to continuous learning and staying informed about industry developments, such as following relevant publications, participating in webinars, and networking with other professionals in the industry.

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What do you know about Amazon’s Project Kuiper?

Familiarize yourself with Project Kuiper's mission and objectives. Speak about how you’re inspired by their goal to close the digital divide and how your role as a Senior Account Manager could contribute to achieving that vision.

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Why do you want to join Project Kuiper as a Senior Account Manager?

This is your chance to express your passion for the company's mission and how you believe your skills and experience make you a perfect fit for the role. Align your personal values with Project Kuiper’s objectives and demonstrate your enthusiasm for the opportunity.

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Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking.

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CULTURE VALUES
Inclusive & Diverse
Rise from Within
Mission Driven
Diversity of Opinions
Work/Life Harmony
Transparent & Candid
Growth & Learning
Fast-Paced
Collaboration over Competition
Take Risks
Friends Outside of Work
Passion for Exploration
Customer-Centric
Reward & Recognition
Feedback Forward
Rapid Growth
BENEFITS & PERKS
Medical Insurance
Paid Time-Off
Maternity Leave
Mental Health Resources
Equity
Paternity Leave
Fully Distributed
Flex-Friendly
Some Meals Provided
Snacks
Social Gatherings
Pet Friendly
Company Retreats
Dental Insurance
Life insurance
Health Savings Account (HSA)
FUNDING
SENIORITY LEVEL REQUIREMENT
INDUSTRY
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 4, 2025

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