Sr. Tech Program Mgr., Fire TV Experiences

To be considered for the Senior Tech Program Manager position with Amazon's Fire TV team, candidates should possess at least 7 years of experience working directly with engineering teams, along with 5 years in technical product or program management. A background in software development for at least 3 years is also essential. Ideal candidates will have experience managing cross-functional teams, building effective processes, and coordinating release schedules to ensure seamless project execution.

As a Senior Tech Program Manager at Amazon Fire TV, your responsibilities include coordinating significant cross-group activities, comprehensively understanding platform technologies, influencing technical architecture and design decisions, and advocating for top-notch user experiences. You’ll also build and own mechanisms to track progress and communication with leadership to ensure the success of product launches.

Amazon's Fire TV team is dedicated to fostering innovation within a diverse and inclusive environment. As a Senior Tech Program Manager, you will join a team that values collaboration, supports personal and professional growth, and encourages the exploration of ideas that enhance user experience. The dynamic nature of such a fast-paced industry, coupled with Amazon's commitment to customer satisfaction, makes it a rewarding place to build your career.

In the role of a Senior Tech Program Manager at Amazon Fire TV, you will be involved with both first-party devices, including Fire TV Stick and Fire TV Cube, as well as third-party devices like Fire TV Edition. This diverse range of products ensures that you will have the opportunity to work on various aspects of the user experience, including content discovery, core customer experience elements, and international expansion initiatives.

Preferred skills for the Senior Tech Program Manager at Amazon Fire TV include extensive project management expertise, especially in scope, schedule, and budget management, coupled with an ability to address risks and critical path challenges. Experience with developing and executing product and technical roadmaps is also valued, as well as proficiency in managing programs that span cross-functional teams.

In your response, share specific examples of how you've successfully coordinated with diverse teams. Highlight any challenges you faced, how you overcame them, and the impact of your leadership on project outcomes. Be sure to mention the methodologies you used, such as Agile or SCRUM.

When answering this question, showcase your organizational skills and ability to prioritize tasks. Discuss how you set realistic deadlines, coordinate schedules, and manage resources. Illustrate with examples from past projects where your planning and execution led to meeting tight deadlines.

To prepare for this question, think about user feedback mechanisms, how you analyze data, and how you translate insights into actionable project goals. Provide examples demonstrating your commitment to user experience and any innovative approaches you've implemented.

In your response, cite a specific instance where your technical expertise made a difference. Explain how you approached the situation, engaged stakeholders, and what the outcome was, emphasizing the importance of collaboration in ensuring positive results.

This question is an opportunity to highlight your conflict resolution skills. Discuss your approach to understanding different viewpoints, fostering open communication, and how you seek win-win solutions. A relevant story can help illustrate your effectiveness in handling disputes.

Detail your specific experience with roadmaps, including how you develop them collaboratively, keep them updated, and communicate changes to stakeholders. Provide a success story that showcases your strategic planning capabilities.

When answering, discuss both quantitative and qualitative measures of success. Mention KPIs, user satisfaction metrics, and how you solicit feedback. Your answer should convey a holistic view of what success means in terms of project goals and customer outcomes.

Select a challenging project where you encountered significant hurdles. Outline the challenges, your strategic approach to overcoming them, and the final outcomes. Emphasizing what you learned will demonstrate your growth mindset.

Discuss your methods for continuous learning, including online courses, industry events, and networking with peers. Sharing any specific recent initiatives or technologies you've studied will underscore your commitment to staying informed in the fast-evolving tech landscape.

Reflect on your interest in entertainment technology, customer experience, and innovation. Highlight how your values align with Amazon's mission and the opportunity to contribute to a high-impact team. Personalizing your enthusiasm for the role will resonate with interviewers.