Trucking Logistics Account Manager

As a Trucking Logistics Account Manager at America Chung Nam, you will focus on developing and onboarding U.S. customers for LTL, FTL, and drayage. Your responsibilities will include negotiating rates with transportation providers, building strong relationships with carriers, and ensuring all shipments are tracked and documented meticulously. You will also provide shipment forecasts, spot logistics solutions, and freight quotations to ensure seamless operations.

To excel as a Trucking Logistics Account Manager at America Chung Nam, candidates should possess 3-5 years of experience in Logistics Sales and Trucking, along with a 4-year college degree. Strong verbal and written communication skills are essential, as is a positive, results-oriented attitude. The ability to work efficiently under pressure and adapt in a fast-paced environment is also crucial for this role.

The Trucking Logistics Account Manager position at America Chung Nam offers a competitive salary range between $70K and $75K per year. Additionally, this role comes with a discretionary year-end bonus, reflecting the company’s commitment to rewarding hard work and dedication.

Success as a Trucking Logistics Account Manager at America Chung Nam requires excellent communication and negotiation skills, a strong understanding of logistics and freight processes, and an ability to build and maintain relationships with carriers and customers alike. Additionally, being detail-oriented and possessing the ability to analyze logistical challenges will greatly benefit you in this role.

America Chung Nam is dedicated to nurturing talent and supporting professional development for Trucking Logistics Account Managers. The company fosters a culture of continuous improvement and offers training opportunities to help employees enhance their skills and advance their careers within the organization. With a focus on long-term relationships, both with clients and employees, your growth is a priority.

When answering this question, highlight specific accomplishments in your previous roles, focusing on how you developed client relationships and secured transportation contracts. Use metrics to demonstrate your success, such as increased sales figures or improved customer satisfaction ratings.

Discuss your negotiation techniques, emphasizing the importance of market research and understanding both your needs and those of the transportation providers. Mention how you aim for win-win situations that foster long-term partnerships.

Explain your organizational skills and any tools or systems you employ to manage and track shipments effectively. Provide examples of how you have successfully managed high volumes of logistics while ensuring attention to detail.

Talk about how you prioritize open and honest communication, follow-up, and the importance of being a reliable partner. Give examples of previous successful relationships you've built and maintained.

Use the STAR method (Situation, Task, Action, Result) to clearly outline a particular challenge you faced, the action you took, and the positive outcome that resulted from it.

Discuss your approach to prioritization and time management, along with any tools you use to stay organized. Mention how you cope with pressure and deliver results, even in difficult situations.

Demonstrating knowledge of logistics trends will show you are a forward-thinking professional. Discuss trends such as sustainability in logistics, technology adoption, or current market challenges that could affect freight solutions.

Describe your understanding of current logistics regulations and your methods for staying updated. You might also talk about implementing compliance checks and how you ensure your work adheres to legal and safety standards.

Share your insights on how technology can optimize logistics processes, improve communication, and enhance data analysis. Provide examples of technologies you have used or are familiar with.

Express your admiration for America Chung Nam's commitment to innovation and sustainability in recycling. Share how your values align with the company's mission and how you envision contributing to its success.