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Executive Administrative Assistant - job 6 of 7

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.

How will you make an impact in this role?

The Executive Administrative Assistant will provide comprehensive support to three Vice Presidents within the Controllership team. This role demands exceptional organizational, interpersonal, and prioritization skills, alongside strong personal integrity and discretion. The position is an integral part of the team’s success, requiring a proactive approach to anticipate and adapt to diverse needs. The ideal candidate will thrive in a dynamic, fast-paced environment, managing multiple priorities, and will be highly communicative and intellectually curious, contributing positively to the team culture.

 

Key Responsibilities but not limited to: 

  Serve as a professional point of contact for leaders, handling inquiries with discretion and efficiency.

  Proactively manage and organize calendars, schedule meetings across multiple time zones, and maintain organizational charts and distribution lists.

  Prepare for meetings by coordinating conference rooms, food, and logistics as necessary.

  Assist with onboarding new colleagues.

  Prepare, review, and process expense reports in compliance with company T&E policies.

  Arrange detailed itineraries for trips, including hotel bookings, transfers, scheduled meetings, and relevant contact information.

   Process Ariba Buyer orders and other invoices.

  Liaise with IT helpdesk for technical support as needed.

  Support special ad hoc projects as assigned.

 

 Minimum Qualifications:

• 5+ years of experience;  Previous experience in a wide range of administrative tasks.

• Excellent organizational, administrative, and interpersonal skills.

• Proficiency in managing complex calendars and coordinating meetings with internal and external parties.

• Expertise in planning and arranging domestic and international travel.

• Strong sense of integrity, capable of handling confidential and sensitive information with discretion.

• Self-starter with the ability to work independently.

• Exceptional written and verbal communication skills.

• Attention to detail and ability to follow up in a timely manner.

• Ability to prioritize multiple tasks with minimal guidance and proactively identify and resolve issues.

• Positive, solution-oriented attitude and reliability.

• Proficiency in Microsoft Office, including Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications: 

• Preferably, a strong working knowledge of American Express Company processes and internal systems (e.g., myHR, Ariba Buyer, Concur).

Non-considerations for sponsorship:

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

Salary Range: $24.05 to $48.10 hourly + bonus + benefits

The above represents the expected hourly pay range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$75011.5 / YEARLY (est.)
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$49940K
$100083K

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What You Should Know About Executive Administrative Assistant, American Express

At American Express in Phoenix, Arizona, we are looking for an enthusiastic Executive Administrative Assistant to join our team! You’ll play a critical role in providing comprehensive support to three Vice Presidents within the Controllership team, which means your organizational prowess will shine as you help steer the ship of our fast-paced environment. With at least 5 years of experience in a similar role, you will excel at managing complex calendars and coordinating meetings across multiple time zones. You'll have the chance to prepare for meetings, assist with onboarding new colleagues, and even arrange detailed itineraries for travel. We value proactive, communicative individuals who can effectively manage multiple priorities while ensuring that all tasks are completed with integrity and precision. Your attention to detail and solution-oriented mindset will be key in navigating this exciting role. The diverse and inclusive culture at American Express means you will find not only a job but a community where you can grow personally and professionally. Plus, we offer fantastic benefits, from competitive salaries to flexible working arrangements. Here at Team Amex, you'll have the backing you need to thrive and contribute meaningful work. So if you are ready to make an impact and join us in leading the way, we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Executive Administrative Assistant Role at American Express
What are the key responsibilities of the Executive Administrative Assistant at American Express?

As an Executive Administrative Assistant at American Express, your main responsibilities will include supporting three Vice Presidents, managing calendars, organizing meetings, coordinating travel arrangements, and ensuring a smooth onboarding process for new team members. You will also handle inquiries with discretion and prepare expense reports in line with company policies, adding to our team’s overall efficiency.

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What qualifications are required for the Executive Administrative Assistant position at American Express?

To qualify for the Executive Administrative Assistant role at American Express, candidates should have 5+ years of experience in similar administrative tasks, exceptional organizational skills, and proficiency in Microsoft Office. Familiarity with American Express company processes and the ability to manage sensitive information with discretion are also essential.

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What does the work environment look like for an Executive Administrative Assistant at American Express?

The work environment at American Express for the Executive Administrative Assistant role is dynamic and fast-paced, requiring excellent communication skills and the ability to manage multiple tasks. Team members benefit from a collaborative culture that promotes growth, accountability, and inclusiveness, so you’ll always be surrounded by supportive colleagues eager to see you succeed.

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How does American Express support the professional development of Executive Administrative Assistants?

At American Express, professional development is a priority. Executive Administrative Assistants enjoy access to various career development opportunities, including specialized training and mentorship programs. This commitment ensures that team members can enhance their skills, grow their careers, and add valuable contributions to the company.

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What benefits can an Executive Administrative Assistant expect at American Express?

American Express provides an attractive benefits package for Executive Administrative Assistants, including competitive salaries, bonus incentives, a retirement savings plan with company match, comprehensive health insurance, and flexible work arrangements. Additionally, employees have access to free financial coaching and wellness programs, highlighting our commitment to holistic well-being.

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Common Interview Questions for Executive Administrative Assistant
How do you prioritize tasks as an Executive Administrative Assistant?

When answering, focus on your organizational skills and tools you use to manage your workload. You could talk about using digital calendars, creating to-do lists, or employing project management software to ensure nothing falls through the cracks while you handle urgent tasks effectively.

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Can you describe your experience with coordinating international travel?

Provide specific examples of complex travel itineraries you've managed in the past. Discuss how you handle arrangements such as flight bookings, hotel accommodations, and transfers while ensuring proper coordination across time zones and handling last-minute changes gracefully.

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How do you maintain confidentiality in your work?

Emphasize your understanding of the importance of confidentiality in the Executive Administrative Assistant role. You can discuss past experiences where you managed sensitive information and the practices you put in place to safeguard that information.

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Describe a challenging situation you faced and how you resolved it.

Use the STAR method (Situation, Task, Action, Result) to frame your answer. Highlight a challenging scenario related to multitasking or managing expectations from team members, and explain how your proactive approach led to a successful outcome.

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What software tools are you proficient in that are relevant to this position?

Talk about your expertise in Microsoft Office Suite, particularly Outlook, Excel, and PowerPoint. If you have experience with internal systems specific to American Express, like Ariba Buyer or Concur, mention those too, specifying how you have used them in past roles to enhance your productivity.

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How do you handle conflicting priorities from multiple executives?

Discuss your methods of communication, how you identify urgent tasks, and your capability to negotiate timelines or delegate where appropriate. Illustrate with a brief example showcasing your flexibility and organizational skills in similar situations.

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What strategies do you use to ensure smooth meeting coordination?

Mention the systematic approach you take to scheduling meetings, such as checking calendar availability, setting reminders, and preparing agendas and materials in advance. Highlight the importance of anticipating needs like conference rooms and catering.

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Can you provide an example of a successful onboarding process you've managed?

Walk through your steps in onboarding a new team member, such as preparing resources, guiding them through company policies, and arranging introductions with the team. Describe how your efforts helped the new hire transition smoothly into their role.

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What qualities do you think are essential for an Executive Administrative Assistant?

Highlight qualities like strong organizational skills, effective communication, discretion, and adaptability. You can bolster your point with examples of how these traits have led you to succeed in past roles, emphasizing their importance in a collaborative environment.

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How would you handle a last-minute change to an executive's schedule?

Provide insights into your problem-solving abilities and adaptability. Discuss your experience in re-prioritizing tasks, communicating quickly with all parties involved, and ensuring that critical meetings are still attended, even with changes.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

593 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 2, 2025

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