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Manager - Recovery & Resolution Planning - job 2 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

 

Our industry is rapidly evolving, and we need courageous, quick thinkers who can shape the strategic decisions that lead our business forward. Whether it’s negotiating with some of our largest global partners or creating next year’s financial plan, you can influence both our day-to-day P&L and the future direction of the company. As part of the team, you can have the opportunity to learn and use the latest data tools and technologies and explore a range of roles to grow your career. Find your place in finance on #TeamAmex.  

 

This position is part of the Recovery and Resolution Program team within the Global Treasury organization. The Manager will help support the coordination, development, and submission of the Recovery and Resolution Plans.  These planning functions are integrated with multiple lines of business, key control functions, and risk management to maintain and create strategies and capabilities that support recovery and resolution preparedness. This is a wonderful opportunity for someone to learn American Express from a comprehensive perspective while contributing to key regulatory requirements.

 

How will you make an impact in this role?

  • Provides complex analyses, writing/drafting, and project management related to the coordination, development, and submission of recovery and resolution plans.
  • Ensures achievement of project objectives on time and in alignment with regulatory requirements.
  • Evaluates results, identifies gaps, and draws conclusions to inform the strategic development of an appropriate plan response.
  • Help design the recovery and resolution strategies for plan submissions. 
  • Work with various collaborators to ensure tasks are completed in a timely manner. Monitor and report on progress, including identification of off-track items, implications to interdependencies, other workstreams and overall project timeline. 

Minimum Qualifications

  • 4+ years of Finance / Risk / Business Management Consulting experience, Corporate Strategy or Financial Business Transformation.
  • Prior background in Treasury (capital and liquidity management).
  • Experience working across a matrixed organization with multiple stakeholders to achieve a common result.
  • Results oriented, with a track record of getting results across multiple initiatives.
  • Excellent communication, collaboration, and writing skills. Self-motivated, pro-active individual with excellent attention to detail.
  • Strong analytical, risk assessment and investigative skills.
  • Demonstrated ability to see the big picture, make connections and anticipate consequences and outcomes of actions and decisions.
  • Bachelor's degree or the equivalent combination of education and experience is required.

 

Preferred Qualifications

  • Experience with governance including policies/procedures/controls, preparing materials for internal and external audiences, and coordinating updates for large regulatory submissions.
  • Master’s degree in accounting or finance.

Salary Range: $80,000.00 to $155,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$117500 / YEARLY (est.)
min
max
$80000K
$155000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Manager - Recovery & Resolution Planning, American Express

At American Express, we're searching for a passionate Manager - Recovery & Resolution Planning to join our team in New York, New York! Here, you'll play a pivotal role in shaping our Recovery and Resolution Programs within the Global Treasury organization. Imagine being at the forefront of crafting recovery strategies while collaborating with diverse teams across the company. Your work will not only influence our daily P&L but also play a crucial part in our long-term corporate strategy. This is your chance to develop your project management skills and engage in complex analyses that drive regulatory compliance and strategic planning. We are looking for someone with a robust background in Finance, Risk, or Business Management Consulting, who is detail-oriented and possesses strong analytical skills. You'll ensure projects meet objectives and deadlines, collaborate with stakeholders, and design strategic responses. As part of Team Amex, you'll enjoy a supportive environment where your contributions are recognized, your growth is encouraged, and your well-being is prioritized. With competitive salaries, comprehensive health benefits, and professional development opportunities, we provide you with everything you need to thrive both personally and professionally. Join us and lead the way in delivering the world’s best customer experiences while making an impact that matters.

Frequently Asked Questions (FAQs) for Manager - Recovery & Resolution Planning Role at American Express
What are the primary responsibilities of a Manager - Recovery & Resolution Planning at American Express?

As a Manager - Recovery & Resolution Planning at American Express, you will be responsible for coordinating the development and submission of recovery and resolution plans. Your role includes providing complex analyses, ensuring project objectives meet regulatory requirements, evaluating results, and designing recovery strategies. You will collaborate across various departments, monitor project timelines, and address any challenges that may arise during the implementation of plans.

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What qualifications are necessary to become a Manager - Recovery & Resolution Planning at American Express?

To qualify for the Manager - Recovery & Resolution Planning role at American Express, candidates should have over four years of experience in Finance, Risk, or Business Management Consulting. A solid understanding of Treasury operations and experience in a matrixed organization is essential. Strong analytical and communication skills, along with a Bachelor's degree, are also required. Familiarity with governance processes for regulatory submissions is a plus.

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What skills are essential for a successful Manager - Recovery & Resolution Planning at American Express?

Successful candidates for the Manager - Recovery & Resolution Planning position at American Express will possess excellent project management and analytical skills. Strong communication and collaboration abilities are vital for working with multiple stakeholders. A keen attention to detail and the ability to anticipate consequences of decisions will enhance your effectiveness in this role, ensuring that projects are delivered successfully.

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What kind of projects will a Manager - Recovery & Resolution Planning work on at American Express?

In the Manager - Recovery & Resolution Planning position at American Express, you will engage in projects that involve the coordination and completion of recovery and resolution plans. You will evaluate the integration of these plans with various business lines and risk management functions. This role also involves preparing detailed reports, identifying strategic gaps, and crafting responses that align with regulatory standards, making it both challenging and rewarding.

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What growth opportunities are available for a Manager - Recovery & Resolution Planning at American Express?

At American Express, a Manager - Recovery & Resolution Planning will find ample opportunities for professional growth. You will have access to advanced data tools and technologies, mentorship programs, and various roles to explore as you expand your career. The collaborative environment encourages proactive learning and development, allowing you to make significant contributions and advance within the company.

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Common Interview Questions for Manager - Recovery & Resolution Planning
How do you initiate a recovery and resolution plan?

When discussing how to initiate a recovery and resolution plan, emphasize the importance of assessing current capabilities, engaging stakeholders, and identifying critical risk areas. Outline the necessary steps for project management, including setting clear objectives, timelines, and team responsibilities to ensure alignment with regulatory frameworks.

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Describe a challenging project you managed and how you handled it.

In your response, highlight a specific project relevant to recovery or resolution planning. Discuss the challenges faced, your approach to problem-solving, and how you engaged team members. Focus on the outcomes and what you learned, expressing your commitment to continuous improvement in project management.

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What strategies would you implement to ensure compliance with regulatory requirements?

Explain your understanding of regulatory frameworks and how you would apply effective project management practices to ensure compliance. Discuss the importance of regular communications with stakeholders, maintaining accurate documentation, and conducting risk assessments to stay aligned with evolving regulatory standards.

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How do you prioritize tasks in a complex project?

Share your approach to prioritizing tasks, such as evaluating deadlines, stakeholder needs, and project dependencies. Emphasize the use of project management tools and frameworks to effectively monitor progress and accommodate changes while keeping team members informed and engaged.

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Can you provide an example of how you identified a gap in a plan and addressed it?

Detail a specific time when you identified a gap in recovery or resolution planning. Explain how you conducted an analysis to pinpoint the issue, collaborated with others to develop a solution, and oversaw the execution of that solution, ensuring that it contributed to the overall project success.

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What analytical tools and techniques do you find most useful?

When discussing analytical tools, mention any experienced ones relevant to finance and risk management, such as data visualization software or project management platforms. Explain how these tools enhance your ability to evaluate data, make informed decisions, and communicate findings with stakeholders effectively.

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How do you ensure effective communication across multiple departments?

Outline your strategies for maintaining clear communication, such as regular status updates, using collaborative tools, and encouraging open dialogue among stakeholders. Emphasize your experience in building relationships and fostering a culture of transparency to keep everyone aligned towards common goals.

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What do you believe are key indicators of a successful recovery and resolution plan?

Discuss specific KPIs relevant to recovery and resolution plans, such as timely execution, stakeholder satisfaction, and regulatory compliance rates. Share your belief in the importance of continuous evaluation and revision to maintain relevance and effectiveness in response to changing business environments.

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How do you stay updated on industry trends and regulatory changes?

Explain your methods for staying informed about industry trends, such as following relevant publications, participating in professional networks, and attending workshops or conferences. Stress the importance of continually adapting strategies to align with new regulations and market conditions.

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What role do you see technology playing in recovery and resolution planning?

Discuss how technology enhances efficiency, data accuracy, and collaboration in recovery and resolution planning. Explain your experience with specific tools or software that improve project management outcomes and enable faster, more informed decision-making processes.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

737 jobs
MATCH
VIEW MATCH
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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