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Senior Agile Champion - job 2 of 8

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology on #TeamAmex.

The Chief Technology Officer Organization’s vision is to raise the bar for technical excellence, talent, strategy, and standards across Technology. It also seeks to cultivate and foster technical innovation, as well as elevate and amplify the technical heartbeat of the organization.

How will you make an impact in this role?

As an Agile Champion, you will serve as a facilitator for the Content Product Team, advocating, and executing Agile practices to support incremental delivery of prioritized work and value to end users.  An Agile Champion works with the Product Owner and Engineering in adopting Agile principles and values, removing impediments, and supporting an environment of continuous improvement.  Responsibilities include:

  • Facilitating Agile events that help the Engineering team deliver value incrementally and iteratively
  • Supporting the Program Increment (PI) execution through facilitating team level events and partners with the RTE
  • Supporting he team in achieving the PI objectives
  • Supporting Product Owners through backlog refinement, backlog readiness, definition of ready/done and support writing user stories
  • Supporting coordination across Team of Teams (Agile Release Train (ART)/Release Train Engineer (RTE))
  • Supporting, monitoring, and providing visibility around gaps, impediments, risks, and dependencies
  • Fostering practices for identifying, tracking, discussing and resolving cross-team dependencies within the team, taking ownership of a dependency in some circumstances
  • Managing and organizing delivery effectiveness metrics to track progress and improvement over time.

Minimum Qualifications

  • Bachelor’s degree in technology related discipline or equivalent experience preferred
  • 3-5 years of experience with Software as a Service applications, preferably M365
  • Experience participating in Agile, Scrum, or other rapid application development teams is preferred

Salary Range: $110,000.00 to $190,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

US Job Seekers - Click to view the “Know Your Rights” poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: https://www.eeoc.gov/poster

Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$150000 / YEARLY (est.)
min
max
$110000K
$190000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Senior Agile Champion, American Express

At American Express, we believe that great people make a great business. As a Senior Agile Champion in Phoenix, Arizona, you’ll lead the charge in revolutionizing how our teams deliver value to our customers. Picture yourself as the advocate for Agile practices, as you facilitate events that empower our engineering teams to operate smoothly and consistently. You’ll partner closely with the Product Owner and Engineering teams, helping to foster a culture of continuous improvement while ensuring that we tackle any obstacles that might come our way. The role offers you a unique chance to support our Program Increment (PI) execution, participate in backlog refinement, and manage delivery effectiveness metrics that track our progress. You will help coordinate efforts across multiple teams, maintaining clear visibility around potential risks and dependencies. And don't worry; you won’t be doing this alone. You'll be part of a diverse group that values your insights, encouraging collaboration and innovation in a supportive environment. With a minimum of 3-5 years of experience in agile methodologies and a knack for handling SaaS applications, you’ll find that your contributions are recognized and celebrated. Plus, with the commitment by American Express to support your personal and professional growth—through competitive salaries, bonuses, and comprehensive benefits—you can really thrive in your career as part of #TeamAmex. If you’re looking to make a meaningful impact while working with the latest technologies, then this is the place to be!

Frequently Asked Questions (FAQs) for Senior Agile Champion Role at American Express
What are the responsibilities of a Senior Agile Champion at American Express?

As a Senior Agile Champion at American Express, your primary responsibilities include facilitating Agile events to help the Engineering team deliver value incrementally. You'll work closely with the Product Owner in backlog refinement and ensure that the team meets PI objectives. Additionally, you will help remove impediments, provide visibility around risks and dependencies, and manage metrics that track delivery effectiveness.

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What qualifications are needed for the Senior Agile Champion position at American Express?

To qualify for the Senior Agile Champion role at American Express, you should ideally have a Bachelor's degree in a tech-related field or equivalent experience. Moreover, having 3-5 years of experience with Software as a Service (SaaS) applications, particularly M365, is preferred. Familiarity with Agile methodologies and experience in rapid application development teams will set you apart as a candidate.

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How does American Express support the professional development of its Agile Champions?

American Express places a strong emphasis on professional development for its employees, including Senior Agile Champions. The company encourages continuous learning by providing dedicated time for skill enhancement and access to a range of career development programs and training opportunities, tailored to help you grow in your career.

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What is the work environment like for a Senior Agile Champion at American Express?

At American Express, the work environment for a Senior Agile Champion is highly collaborative and inclusive. You will be working alongside talented engineers in a culture that values innovation and your voice. The company embraces flexibility, allowing you to choose between onsite, hybrid, or fully virtual work arrangements.

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What are the benefits of working as a Senior Agile Champion at American Express?

As a Senior Agile Champion at American Express, you will enjoy a competitive salary, bonus incentives, a generous retirement savings match, and comprehensive health benefits. Additionally, you will have access to mental health support and a range of supplementary benefits aimed at enhancing your overall well-being.

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Common Interview Questions for Senior Agile Champion
Can you explain your experience with Agile methodologies?

In answering this question, it's best to provide specific examples of the Agile methodologies you've employed in past projects. Describe how you facilitated Agile events, collaborated with Product Owners, and drove incremental value delivery. Highlight your hands-on experience and any challenges you overcame, as they demonstrate your problem-solving skills.

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How do you handle obstacles faced by the Agile team?

An effective response would involve discussing your approach to identifying and addressing impediments. Explain that you prioritize open communication among team members and how you facilitate discussions aimed at finding solutions. Sharing specific examples where you successfully resolved issues can bolster your answer.

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What strategies do you use to promote a culture of continuous improvement?

When tackling this question, share the practices you implement to encourage ongoing learning and adaptability within the team. This might include implementing regular retrospectives to assess performance, highlighting metrics that track progress, and encouraging team members to provide candid feedback on processes.

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How do you prioritize tasks within the Agile framework?

You can address this by explaining your methods for working with the Product Owner to prioritize the backlog. Discuss how you balance stakeholder needs, team capacity, and project timelines, ensuring that critical work is completed first while maintaining a focus on strategic objectives.

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Give an example of a successful Agile transformation you have led.

To answer this effectively, describe a particular instance where you led an Agile transformation. Focus on the challenges faced, the strategies you implemented, and the positive outcomes that resulted. Emphasize your leadership style and how you fostered collaboration and buy-in from team members.

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What tools do you utilize in Agile project management?

When discussing tools, name specific software that you've used to facilitate Agile processes, such as Jira, Trello, or Azure DevOps. Elaborate on how these tools have improved your team’s productivity and transparency, as well as how they assist in tracking progress and managing backlogs.

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How do you measure success in your role as an Agile Champion?

In your response, indicate that success is often measured through the performance metrics you track, such as delivery effectiveness, team satisfaction, and customer feedback. Mention that qualitative feedback from your team also plays a crucial role in assessing how well you're promoting Agile principles.

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Can you describe your experience with cross-team collaboration?

Discuss how you've successfully managed dependencies across multiple teams in previous roles. Highlight the importance of communication, alignment, and shared goals in ensuring that all teams work cohesively toward common objectives, coordinating efforts in Agile Release Trains or similar setups.

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What are the key challenges you anticipate in this role?

Addressing this question involves identifying potential challenges such as resistance to change or difficulty in meeting PI objectives. Provide thoughtful strategies for overcoming these challenges, demonstrating your proactive approach and your ability to remain flexible in shifting circumstances.

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How do you develop and maintain relationships with stakeholders?

An effective answer would involve describing your approach to stakeholder engagement, which may include regular communication, status updates, and fostering a sense of trust. Highlight your commitment to transparency and collaboration as key principles in maintaining these important relationships.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

3167 jobs
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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 16, 2025

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