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Software Engineer - Global Loyalty and Benefits - job 3 of 3

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

As part of our diverse tech team, you can architect, code and ship software that makes us an essential part of our customers’ digital lives.  Here, you can work alongside talented engineers in an open, supportive, inclusive environment where your voice is valued, and you make your own decisions on what tech to use to solve challenging problems.  American Express offers a range of opportunities to work with the latest technologies and encourages you to back the broader engineering community through open source.  And because we understand the importance of keeping your skills fresh and relevant, we give you dedicated time to invest in your professional development.  Find your place in technology of #TeamAmex.

At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways. Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible - and we’re proud to back each other every step of the way. When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.”

Key Responsibilities:

Global Loyalty & Benefits is in the middle of an exciting transformation journey, and we need talented engineers who are willing to learn, collaborate, innovate, and adapt to emerging trends and customer demands.  Our Loyalty platforms enable many of Amex’s most critical customer differentiators including the flagship Membership Rewards program, and we are constantly seeking new ways to offer value to our customers and drive growth for the company.

We are looking for an innovative, experienced, and talented senior software engineer to join our API domain team. You will work closely with our product and development teams to develop new system capabilities at scale and optimize existing capabilities.

As part of the API team, you will be responsible for building and maintaining highly available and high-performance rest APIs. You will also be responsible for the core components that make up our modern microservice platform, driving performance and resiliency, as we scale to take over our classic applications. 

 Minimum Qualifications:

  • 4 - 8 years of experience in a Java 8 or later, Spring boot, Hibernate, SOAP Web services, Apache Camel
  • Experience in application design, software development, and testing, in an Agile environment.
  • Experience with relational and NoSQL databases
  • Experience designing and developing REST APIs for high volume clients.
  • Experience with continuous integration tools & container orchestration technologies (e.g. Docker and Kubernetes)
  • Experience with version control systems like Git
  • Experience working with asynchronous messaging systems like Kafka
  • Experience with Atlassian software development and collaboration tools (JIRA, Confluence, etc.), a plus.
  • Position requires a Bachelor’s degree in Computer Science, Engineering, or a related field

Preferred Additional:

  • Experience working on In-Memory computing technologies, GoLang
  • Knowledge of financial industry
  • Experience with open-source frameworks is a plus – especially maintaining or contributing to open-source projects!
  • Ability to effectively communicate with internal and external business partners.

Salary Range: $85,000.00 to $150,000.00 annually + bonus + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

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Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions.

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Average salary estimate

$117500 / YEARLY (est.)
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$85000K
$150000K

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What You Should Know About Software Engineer - Global Loyalty and Benefits, American Express

As a Software Engineer for Global Loyalty and Benefits at American Express in Phoenix, Arizona, you'll have an incredible opportunity to be part of a dynamic team that's redefining customer experiences every day. This isn’t just any development job; it’s about innovating and supporting one of Amex’s most pivotal platforms: the Membership Rewards program! Here, you’ll collaborate with talented engineers, product owners, and development teams to build high-performance REST APIs and modernize our microservice architecture. You’ll leverage your expertise in Java, Spring Boot, and microservices to create capabilities that truly benefit our customers and drive business growth. We offer an open, inclusive, and supportive environment, giving you the freedom to choose the right technology to tackle exciting challenges. Plus, your contributions won't go unnoticed at American Express. We value growth and will provide you with time and resources for professional development, all while ensuring you feel like part of a huge, diverse family. With a strong commitment to social responsibility and integrity, Team Amex stands behind each other, making sure everyone feels seen, heard, and valued. Join us and let’s lead the way together in creating solutions that matter!

Frequently Asked Questions (FAQs) for Software Engineer - Global Loyalty and Benefits Role at American Express
What are the key responsibilities of a Software Engineer at American Express?

As a Software Engineer in the Global Loyalty and Benefits division at American Express, you will be responsible for architecting and building high-performance REST APIs while modernizing the microservice platform. Your role will involve collaborating with cross-functional teams to develop new system capabilities and maintaining existing ones at scale, directly impacting customer experience and driving growth.

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What qualifications do I need to become a Software Engineer at American Express?

To qualify for the Software Engineer position at American Express, you'll need 4-8 years of experience in Java 8 or later, Spring Boot, and Hibernate, among other technologies. A Bachelor’s degree in Computer Science or a related field is essential, as is experience with both relational and NoSQL databases, API development, and agile methodologies.

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How does American Express support software engineers in their professional development?

American Express is dedicated to the growth of its Software Engineers. You'll find opportunities for professional development including dedicated time for training, leadership development programs, and support for your contributions to the broader engineering community through open source. This investment ensures your skills remain cutting-edge!

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What technologies should I be familiar with for the Software Engineer role at American Express?

For the Software Engineer position at American Express, you should be familiar with Java, Spring Boot, REST API design, and microservices. Experience with continuous integration tools, Docker, Kubernetes, Git, and asynchronous messaging systems like Kafka will be beneficial, as will any exposure to GoLang and financial industry specifics.

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What benefits can I expect as a Software Engineer at American Express?

As a Software Engineer at American Express, you can expect a competitive salary, bonus incentives, comprehensive medical and dental benefits, a generous retirement savings plan with company match, and exceptional parental leave. Plus, you'll have access to ongoing career development opportunities and support for your holistic wellness.

Join Rise to see the full answer
Common Interview Questions for Software Engineer - Global Loyalty and Benefits
What experience do you have with Java and Spring Boot?

When answering this question, highlight specific projects where you used Java and Spring Boot to build scalable applications. Discuss your familiarity with frameworks, libraries, and best practices, as well as any challenges you faced and how you overcame them.

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How do you approach API development in a high-volume environment?

In your response, detail your strategy for API development, including considerations for performance, security, and scalability. Emphasize your experience with RESTful services and how you ensure resilience and reliability in high-traffic scenarios.

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Can you give an example of a project where you used microservices architecture?

Share a specific instance where you implemented a microservices architecture. Discuss the design decisions you made, technologies used, and how microservices improved the project's scalability and resilience.

Join Rise to see the full answer
How do you handle version control and collaboration in software projects?

Discuss your experience with Git or similar version control systems. Emphasize how you manage branches, merge code, and collaborate with team members to maintain code quality and facilitate smooth workflows.

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What role does Agile methodology play in your development process?

Describe your understanding of Agile principles and how you've implemented them in past projects. Talk about your experience in sprints, daily stand-ups, and retrospectives, and how these practices improved team productivity.

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How do you ensure code quality and reliability?

Explain your approach to maintaining code quality, including unit testing, code reviews, and continuous integration. Provide examples of tools or practices you utilize to ensure robust and reliable code.

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What challenges have you faced in software development and how did you overcome them?

Reflect on a specific challenge you've encountered, outlining the problem, your approach to finding a solution, and the outcome. This illustrates your problem-solving skills and resilience in the face of obstacles.

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How do you stay updated with new technologies and industry trends?

Discuss your commitment to continuous learning through reading industry publications, attending conferences, participating in online courses, or engaging in open-source contributions. This showcases your passion for growth and knowledge.

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What strategies do you use to optimize application performance?

Share specific examples of performance optimization techniques you've employed, such as caching strategies, database indexing, or load testing. Emphasize the results of these optimizations in your previous projects.

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Why do you want to work for American Express as a Software Engineer?

Express your motivation for wanting to join Team Amex, highlighting the company's commitment to innovation, customer excellence, and a supportive work culture. Relate this to your personal values and aspirations as an engineer.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

1121 jobs
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Calculating your matching score...
BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 9, 2025

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