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VP/LFO, Technology Operations & FinOps Finance - job 3 of 4

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let's lead the way together.

Description

American Express Technology is a critical Enterprise Service, serving as the backbone for all we do, from providing the underlying infrastructure of the company to building core products and services we deliver to our customers.  The vision of Technology is to power American Express growth with trust and efficiency.  Financial decision support is a key ingredient to enabling this vision, and the Vice President - Technology Operations & FinOps Finance will be responsible for providing this support to the Technology Operations organization.  The VP will partner closely with the Technology Leadership Team to identify and execute cost optimization practices, provide financial results reporting, lead planning & forecasting for the Tech Operations budget ($2B+), and provide financial oversight and due diligence for large-scale technology strategic initiatives.

 

  • You will partner closely with Technology and Finance teams to make the following impacts:
  • Drive key decision support and analytics for $2B+ Technology Operations budget and provide end-to-end support of broader Technology initiatives
  • Identify and implement opportunities for process improvement and automation to increase transparency, while strengthening governance around Technology Operations
  • Analyze, prepare, and communicate Results, Plans, and Outlook to Senior Leadership and Technology business partners in line with planning processes and timelines
  • Perform financial due diligence on complex hardware and software deals
  • Provide strategic thought and technical leadership in the planning and execution of large-scale Technology initiatives from ideation to implementation
  • Partner with the Business to evolve the Enterprise FinOps practice, providing consumption visibility of Technology Operations costs in conjunction with increased Public Cloud adoption
  • Perform due diligence on new M&As, specifically ensuring integration and/or divestiture needs for Technology are embedded in the up-front deal financials
  • Lead a team of professionals in New York and Phoenix
  • Support ad hoc analyses as needs arise
  • Build tools and capabilities to support all of the above

 

Qualifications: 

  • 10+ years leading, developing, and mentoring high-performing teams
  • Experience in leading financial planning & analysis, or related function
  • Experience in driving transformational change – setting organizational objectives, collaborating and influencing constituents, and building and inspiring teams
  • Prior direct experience and active working knowledge of FinOps practices
  • Superior problem-solving, organizational and analytical skills, strong learning agility and willingness to embrace new challenges
  • Confident and clear communication and relationship building skills, with the ability to influence executive leaders and drive progress in decision-making
  • Proven track record of driving results across multiple channels and initiatives in a fast-paced and dynamic environment
  • Strong relationship leader with ability to influence and collaborate across organizational boundaries.  Adept at balancing priorities and customers to manage tight deadlines
  • Strong working knowledge of data systems and tools is a plus.
  • Prior experience in or supporting technology is preferred.
  • Bachelor’s degree required, Master’s degree or professional certification preferred

Salary Range: $185,000.00 to $260,000.00 annually + bonus + equity (if applicable) + benefits

The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-related factors.

We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. Benefits include:

  • Competitive base salaries 
  • Bonus incentives 
  • 6% Company Match on retirement savings plan 
  • Free financial coaching and financial well-being support 
  • Comprehensive medical, dental, vision, life insurance, and disability benefits 
  • Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
  • 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
  • Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) 
  • Free and confidential counseling support through our Healthy Minds program 
  • Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.

American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.

Employment eligibility to work with American Express in the U.S is required as the company will not pursue visa sponsorship for these positions

US Job Seekers/Employees - Click here to view the “Know Your Rights” poster and the Pay Transparency Policy Statement.

If the links do not work, please copy and paste the following URLs in a new browser window: https://www.dol.gov/agencies/ofccp/posters to access the three posters.

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Average salary estimate

$222500 / YEARLY (est.)
min
max
$185000K
$260000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About VP/LFO, Technology Operations & FinOps Finance, American Express

If you’re looking to take your career to the next level as a VP/LFO in Technology Operations & FinOps Finance at American Express in Phoenix, Arizona, you’re in for an exciting journey! Here at Amex, we believe in empowering individuals and businesses to achieve their fullest potential. As part of our team, you’ll play a pivotal role in supporting our Technology Operations organization, managing a significant budget of over $2 billion. You’ll collaborate closely with our Technology Leadership Team, delivering crucial financial insights that drive decision-making and enhance operational efficiency. Your expertise will be vital in identifying cost optimization practices, performing financial analyses, and reporting results to senior leadership. Not only will you lead a talented team, but you'll also be instrumental in developing the Enterprise FinOps practice, ensuring heightened visibility on Technology Operations costs. At American Express, we offer a dynamic and inclusive atmosphere that prioritizes personal and professional development. You’re not just joining a company; you’re forging a career path filled with growth opportunities and the chance to make a tangible impact. So, if you’re a strategic thinker with a knack for financial planning, and you wish to make a difference in a company that values integrity and collaboration, consider joining us as we lead the way together!

Frequently Asked Questions (FAQs) for VP/LFO, Technology Operations & FinOps Finance Role at American Express
What responsibilities does the VP/LFO, Technology Operations & FinOps Finance at American Express have?

The VP/LFO, Technology Operations & FinOps Finance at American Express is responsible for providing financial decision support for the Technology Operations team, managing a budget of over $2 billion, conducting financial analyses, and collaborating with leadership to drive key initiatives. They lead a team of professionals, communicate important financial results, analyze strategic technology initiatives, and play a crucial role in evolving the company's FinOps practices.

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What qualifications are needed for the VP/LFO, Technology Operations & FinOps Finance position at American Express?

Candidates for the VP/LFO, Technology Operations & FinOps Finance position at American Express should have at least 10 years of experience leading high-performing teams in finance or a related field. A Bachelor's degree is required, with a Master’s degree or professional certification preferred. Additionally, an understanding of FinOps practices and strong analytical and communication skills are essential for success in this role.

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How can the VP/LFO, Technology Operations & FinOps Finance at American Express drive financial decision-making?

The VP/LFO, Technology Operations & FinOps Finance at American Express plays a critical role in financial decision-making by providing analytical support to the Technology Operations budget, identifying and implementing cost optimization strategies, and preparing financial reports. This role involves working closely with Technology leadership to ensure that financial data is accurate and that strategic initiatives are aligned with the company's goals.

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What opportunities for growth does the VP/LFO, Technology Operations & FinOps Finance role offer at American Express?

The VP/LFO, Technology Operations & FinOps Finance role at American Express offers significant opportunities for growth and advancement. By contributing to high-impact financial decisions and driving transformation within the Finance and Technology sectors, this position allows you to refine your leadership skills, expand your professional network, and pave the way for career progression within a respected global organization.

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What benefits does American Express provide to VP/LFO, Technology Operations & FinOps Finance employees?

American Express provides a comprehensive benefits package for employees in the VP/LFO, Technology Operations & FinOps Finance role, including competitive salaries, bonus incentives, retirement plan matching, generous parental leave, health benefits, and resources for financial and mental well-being. These benefits underscore the company's commitment to supporting the holistic needs of its workforce.

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Common Interview Questions for VP/LFO, Technology Operations & FinOps Finance
What strategies would you use to manage a $2B+ Technology Operations budget effectively?

To manage a $2B+ Technology Operations budget effectively, I would prioritize close collaboration with cross-functional teams to gather accurate forecasts, employ data analytics to identify trends and anomalies, and implement rigorous financial controls to ensure spending aligns with strategic goals. It’s also vital to remain flexible and adaptive to changes in the technology landscape.

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Can you describe your experience with financial planning and analysis?

My experience with financial planning and analysis involves leading budgeting, forecasting, and reporting processes. I have worked on preparing detailed financial models, analyzing cost structures, and presenting insights to senior leadership to drive informed decision-making. I believe these experiences prepare me well for the VP/LFO role at American Express.

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How do you handle stakeholder communication regarding financial results?

I believe in fostering open and transparent communication with stakeholders by presenting financial results in a clear, concise manner. I tailor my communications to the audience, ensuring that they understand the implications and opportunities of the financial data while being responsive to any questions or concerns they may have.

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What methods do you employ to drive cost optimization?

To drive cost optimization, I focus on thorough analysis of expenditures to identify inefficiencies, implementing automation where feasible, and benchmarking against industry standards. Engaging with different department heads to understand their needs and coming up with collaborative solutions is also crucial to ensure that optimization aligns with organizational goals.

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How do you ensure the successful execution of large-scale technology initiatives?

Successful execution of large-scale technology initiatives involves strategic planning, clear communication of objectives to all team members, and comprehensive monitoring of progress against set milestones. I also actively engage stakeholders to mitigate risks and adjust plans as necessary to ensure alignment with overall business objectives.

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What role do you think FinOps plays in technology operations?

FinOps plays a critical role in technology operations by providing greater visibility into costs associated with technology usage. This practice helps organizations make informed financial decisions that align with their technology goals, optimize expenditures, and ensure that financial resources are allocated effectively to support innovation and growth.

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How do you approach mentor and develop your team?

I believe in fostering a culture of continuous learning and collaboration. I approach mentoring by providing my team with opportunities to take on challenging projects, offering regular feedback, and facilitating skill development through training and coaching, alongside encouraging open dialogue to understand their career aspirations.

Join Rise to see the full answer
Give an example of a successful financial analysis you performed.

In a previous role, I conducted a financial analysis of potential cost-saving measures related to a technology upgrade, which led to substantial savings and enhanced service functionality. This analysis involved detailed modeling, presentations to stakeholders, and the implementation of recommendations that resulted in a positive shift in operational efficiency.

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What challenges have you faced in your previous financial roles, and how did you overcome them?

In my previous financial roles, I encountered challenges such as limited data availability and cross-departmental communication barriers. I overcame these by establishing structured processes for data sharing and actively engaging with my colleagues across teams to foster collaboration, ensuring we had the data needed to make sound financial decisions.

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Why do you want to work as the VP/LFO, Technology Operations & FinOps Finance at American Express?

I want to work as the VP/LFO, Technology Operations & FinOps Finance at American Express because of the company's commitment to innovation, integrity, and excellence in customer experience. I am excited about the opportunity to align my expertise in financial management with a leading brand known for its dynamic approach to technology and customer service.

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American Express is a multinational financial services corporation and global leader in providing personal, small business, and corporate credit cards.

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BADGES
Badge Family FriendlyBadge Office VibesBadge Work&Life BalanceBadge Rapid Growth
CULTURE VALUES
Inclusive & Diverse
Empathetic
Collaboration over Competition
Growth & Learning
Transparent & Candid
BENEFITS & PERKS
Medical Insurance
Dental Insurance
Mental Health Resources
Life insurance
Disability Insurance
Child Care stipend
Employee Resource Groups
Learning & Development
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
April 3, 2025

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