Global SDR Enablement Manager

The Global SDR Enablement Manager at Anaplan is responsible for creating enablement content that educates the Sales Development Representatives. This includes developing use case studies, facilitating onboarding workshops, and maintaining project plans to align with sales enablement programs. They also track and report on enablement content adoption and success metrics.

Candidates for the Global SDR Enablement Manager role at Anaplan should have a Bachelor's degree in a relevant field, along with client-facing experience in sales or customer success. They should be proficient with sales enablement tools, learning management software, and possess excellent communication and facilitation skills.

Anaplan prioritizes SDR success by creating structured onboarding paths for new SDRs and ongoing workshops for tenured SDRs. The Global SDR Enablement Manager plays a pivotal role in this process, implementing training programs using best practices to ensure consistent knowledge and skill development.

In the Global SDR Enablement Manager role, you'll engage with various sales enablement and learning management tools like Brainshark, Mindtickle, and Highspot, along with learning tools such as Camtasia and Kahoot. Familiarity with video conferencing platforms for virtual workshops is also essential.

The culture at Anaplan is inclusive and focused on innovation. As a Global SDR Enablement Manager, you'll find a collaborative environment where diverse ideas are respected, and team members are encouraged to celebrate wins. The company emphasizes continuous learning and personal development.

When answering this question, highlight specific tools you’ve used, discussing how you applied them to enhance sales processes. Mention projects where you assessed, implemented, or trained teams on these tools, emphasizing any measurable outcomes.

When discussing prioritization, share your strategies like creating to-do lists, setting deadlines, and using project management tools. Provide an example of a time when you successfully balanced multiple priorities and achieved your goals.

Explain your onboarding approach, focusing on creating structured learning paths and interactive training. Mention how you gather feedback to continuously improve the onboarding process and ensure new hires feel supported and engaged.

Discuss the methods you use for collecting feedback, such as surveys or one-on-one meetings. Stress the importance of ongoing communication and how you’ve adapted your strategies based on the feedback received to foster a productive working environment.

Share specific instances of workshops you've led, including your techniques for engaging participants and creating an interactive environment. Highlight your use of technology and content to ensure clarity and effectiveness in learning.

Identify and discuss common challenges such as market saturation or evolving customer needs. Then, offer insights into how effective enablement practices can help SDRs navigate these challenges successfully.

Discuss various metrics you track, such as training completion rates, engagement scores, and quantifiable improvements in SDR performance. Emphasize the importance of regular reporting and adapting programs based on these insights.

Take this opportunity to detail a specific project where you identified inefficiencies in existing processes. Describe your analysis, the solution you implemented, and the positive outcomes that followed, including any metrics that illustrate improvements.

Mention specific adult learning principles such as experiential learning and relevance of content. Discuss how you tailor your training to suit learners’ needs, ensuring content is applicable and engaging for adult participants.

When answering this, express your admiration for Anaplan's commitment to innovation and diversity. Connect your personal values and career goals to the role, exemplifying how you can contribute to the team’s success.