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Receptionist (Part Time)

Join the Animal Humane Society as a Receptionist and be the welcoming face for our visitors, volunteers, and staff! You'll provide exceptional customer service, manage inquiries, and ensure smooth front desk operations. If you're passionate about people and enjoy a dynamic work environment, apply now and make a difference! 🐾

Pay: $16-18/hour

Benefits:  

  • Paid Time Off (accrual based on # of hours worked each pay period)
  • 4 floating holidays (# of days is per year based on start date) 
  • 401K Retirement Plan

Schedule: Part Time

  • 24 hours/week
  • Mondays 8:00AM-4:00PM
  • Tuesdays - Fridays 8:00AM-12:00PM

Location: On-site, Golden Valley, MN

Application Requirements: Please include current resume

Essential Functions:

Key Responsibilities:

  • Greet and assist visitors with a warm and professional demeanor.
  • Answer and direct phone calls, take messages, and relay information accurately.
  • Provide general information about services and upcoming events.
  • Assist with managing and distributing incoming mail and packages.
  • Maintain a clean and organized reception area.
  • Support staff and volunteers as needed to ensure smooth operations.
  • Print and post daily calendars for meeting rooms in Golden Valley.

Communication and Culture:

  • Communicate in a positive and professional manner with customers, employees, and volunteers.
  • Promote a culture of diversity, equity, and inclusion to make AHS a more welcoming environment for all.

Technology:

  • Monitor AHS email and other messaging software.
  • Maintain postage machine as needed.

Other duties as assigned.

Additional Information:

Schedule and Attendance:

  • Regular, predictable attendance, punctuality, and availability to work during operational hours.
  • Attend and participate in regular team meetings, all-staff meetings, and one-on-one meetings with direct leader.
  • May be required to attend occasional off-site meetings and events.

Work Environment:

  • Primarily office/desk based.
  • Adjacent animal shelter areas may be humid, noisy, or odorous.

Qualifications:

Experience:

  • Prior customer service or receptionist experience preferred.
  • Previous experience especially in an animal welfare or nonprofit setting preferred.

Skills:

  • Excellent communication and interpersonal skills with the ability to engage with diverse populations.
  • Proficient with computers and software, specifically a working knowledge of Microsoft products, and ability to learn new systems.
  • Ability to handle sensitive situations and maintain confidentiality.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and as part of a team in a fast-paced environment.

Physical Demands:

  • Ability to lift and carry up to 10 pounds as needed.
  • Occasional bending, reaching, and walking.
  • Prolonged standing or sitting at a desk.

Emotional Demands:

  • Must be comfortable with the emotional aspect of work in an animal shelter environment, including the use of humane euthanasia.

Transportation:

  • Reliable transportation required.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required for this role. Duties, responsibilities, and activities may change at any time with or without notice.

About AHS:

Every year, Animal Humane Society provides direct care and services to help thousands of animals in need across Minnesota. 

As one of the nation's leading animal welfare organizations, AHS is transforming the way shelters care for animals and engage their communities. From innovative medical and behavior programs to investments in outreach and advocacy, we’re advancing animal welfare and creating a more humane world for animals everywhere. 

Why Work Here:

  • Make a difference in the lives of animals and people  
  • Join a team of coworkers who love animals as much as you do  
  • Work-life balance  
  • Unique animal adoption benefits and discounts on veterinary care, pet supplies, and animal training classes   
  • Health insurance coverage for full time staff includes the following: medical, dental, vision, health savings account, flexible spending account for health care expenses and dependent care, voluntary accident insurance, and employee ­paid supplemental life, accidental death & dismemberment and long term disability insurance.  
  • Employer paid benefits for full time staff includes the following: basic life insurance, basic accidental death and dismemberment insurance, short-term disability  
  • Support for student loans: we are a Public Service Loan Forgiveness qualified employer 
  • Mental health and counseling support: all employees have access to our Employee Assistance Program with 3 free counseling sessions per issue per year  
  • 401k for part-time and full-time staff  
  • Nine paid holidays for full-time staff  
  • Paid floating holidays for part-time and full-time staff (up to 4 days per year based on start date)  
  • Paid time off for part time and full time staff (amount is based on hours worked and FTE status)  
  • Paid parent leave for full-time staff  

Our Organizational Commitment to Diversity, Equity and Inclusion: 

As an organization dedicated to making the world a more humane and compassionate place for animals, we know that people are at the heart of all that we do. Animal Humane Society’s commitment to diversity, equity, and inclusivity is essential to our mission and shapes our culture, our work, and the services we provide. 

At AHS we embrace and honor the inherent dignity and diverse experiences of our team members, volunteers, board members, partners, clients, and visitors, regardless of race, ethnicity, religion, gender identity, sexual orientation, age, ability, or income. Working together to instill equity and inclusivity within our organization will allow us to better serve the people and animals of Minnesota, and ultimately have a positive impact on animals in our care. 

Average salary estimate

$35360 / YEARLY (est.)
min
max
$33280K
$37440K

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What You Should Know About Receptionist (Part Time), Animal Humane Society

Join the Animal Humane Society as a part-time Receptionist and become the friendly face welcoming visitors, volunteers, and staff! In this role, you will provide exceptional customer service, answering inquiries and ensuring that our front desk operations run smoothly. If you have a passion for people and love a dynamic work environment, this position is perfect for you! As a Receptionist, your responsibilities will include greeting guests with a warm smile, directing phone calls, managing the reception area, and assisting with general inquiries about our services and events. You’ll also help distribute incoming mail and maintain an organized workspace. Working with us supports a culture of diversity, equity, and inclusion, making AHS a welcoming place for everyone. The position requires approximately 24 hours a week, with shifts primarily on Mondays and mornings throughout the week. The pay ranges from $16 to $18 an hour, with added benefits including paid time off and a 401K retirement plan, making it even more rewarding to be part of our mission to help animals in need. AHS not only cares for animals but also invests in the staff for a balanced work-life experience. If you're ready to embark on a fulfilling journey with us, apply today and help us make a positive impact in the lives of animals and the community!

Frequently Asked Questions (FAQs) for Receptionist (Part Time) Role at Animal Humane Society
What are the main responsibilities of the part-time Receptionist at Animal Humane Society?

As a part-time Receptionist at Animal Humane Society, you will greet visitors warmly, answer and direct phone calls, provide information about our services and events, manage the reception area, and assist staff as necessary. Your role is crucial in ensuring that our front desk operations are smooth and welcoming.

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What qualifications are needed for the part-time Receptionist position at Animal Humane Society?

For the part-time Receptionist position at Animal Humane Society, prior customer service or receptionist experience is preferred, particularly in an animal welfare or nonprofit setting. Additionally, excellent communication and interpersonal skills, organizational abilities, and proficiency in Microsoft products are important qualifications to succeed in this role.

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What is the work schedule for the part-time Receptionist role at Animal Humane Society?

The part-time Receptionist role at Animal Humane Society requires around 24 hours of work per week. You’ll be expected to work 8:00 AM to 4:00 PM on Mondays, and 8:00 AM to 12:00 PM from Tuesday to Friday, providing a balanced work-life schedule.

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Can you tell me about the benefits offered to part-time Receptionists at Animal Humane Society?

Animal Humane Society offers a competitive pay range of $16 to $18 an hour for part-time Receptionists, along with benefits such as paid time off based on worked hours, a 401K retirement plan, and floating holidays. This ensures an excellent work-life balance while making a difference in the lives of animals.

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What skills are necessary for success as a part-time Receptionist at Animal Humane Society?

To thrive as a part-time Receptionist at Animal Humane Society, you should have strong communication skills, the ability to connect with diverse populations, and proficient organizational skills. A knack for handling sensitive situations with confidentiality and being comfortable in a fast-paced environment are also essential.

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Common Interview Questions for Receptionist (Part Time)
What motivates you to work as a Receptionist at Animal Humane Society?

When answering this question, emphasize your passion for animal welfare and helping people. Discuss how being the first point of contact for visitors aligns with your commitment to customer service and community engagement.

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How do you handle multiple tasks at the front desk?

In your response, highlight your organizational skills and ability to prioritize tasks. Share a specific example from your past experiences of successfully managing multiple responsibilities while maintaining a positive demeanor.

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Can you provide an example of handling a difficult customer interaction?

When addressing this question, narrate a specific scenario where you resolved a customer's issues effectively. Emphasize your communication skills, empathy, and problem-solving abilities to turn a challenging interaction into a positive experience.

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What are your strategies for maintaining a welcoming reception area?

When answering, reference your attention to detail and commitment to creating a pleasant environment. You could discuss organizational tips, the importance of cleanliness, and how you ensure materials and information are current and easily accessible for visitors.

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What steps would you take to support volunteers and staff during busy periods?

In your answer, emphasize teamwork and communication. Mention strategies for efficient task delegation, maintaining a calm atmosphere, and being proactive in checking in with colleagues and volunteers to understand their needs.

Join Rise to see the full answer
How would you ensure confidentiality in your work?

Discuss your understanding of the importance of confidentiality, particularly in an animal shelter setting. Emphasize your commitment to handling sensitive information discreetly and the procedures you would follow to protect it.

Join Rise to see the full answer
How comfortable are you with using technology and software in your role?

Express your proficiency with common office software, like Microsoft products. If possible, share a time when you quickly learned a new system and how that readiness would help you support AHS's operations effectively.

Join Rise to see the full answer
What do you believe is the most important trait for a Receptionist at an animal shelter?

Highlight qualities such as empathy, strong communication skills, and the ability to create a welcoming atmosphere. Stress the importance of connecting with both people and animals and how these traits align with AHS's mission.

Join Rise to see the full answer
How would you familiarize yourself with the services offered by Animal Humane Society?

In your answer, outline a plan to learn about the organization, picking up materials, engaging with staff, and attending any training sessions. Emphasize your enthusiasm for being fully equipped to inform and assist visitors.

Join Rise to see the full answer
Why do you think diversity and inclusion are important in the workplace?

Discuss the value of diverse perspectives in enhancing collaboration and understanding within the organization. Highlight how an inclusive environment enriches the community and aligns with AHS's mission for equity in animal welfare.

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Animal Humane Society (AHS) has five Minnesota shelters in Buffalo, Coon Rapids, Golden Valley, St. Paul, and Woodbury. In addition to surrender and adoption services, AHS provides many other services to the public including education programs for...

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Part-time, on-site
DATE POSTED
March 13, 2025

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