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Community Health Worker (In field) - Dalton, GA

*This position requires you to assist members in their homes, community, or clinic setting. We are hiring in or near  Rome, Dalton, East Point or Macon, GA.

 

Welcome to Arkos Health! We are a value-based healthcare company providing solutions for payors and providers by combining unique technology with in-home, virtual, and in-clinical care for patients. Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations. We are currently in Arizona, Nevada, North Dakota, Illinois and Vermont! Our goal is to be the most valued partner to health plans, service providers, and the community we collectively serve. 


We are looking for a Community Health Worker to join our team!


How You'll Make a Difference

The Community Health Worker will be responsible for enhancing the quality of patient management and to promote continuity of care and cost effectiveness through therapeutic interaction, supportive education, active listening, advocacy, collaboration with providers, internal and external, and community resource referral. CHW will act as liaison between the community and health care organization. They work to improve the delivery of health education, follow-up care, and case management. The CHW will address health disparities particularly where they persist; for racial and ethnic minorities, people living in rural areas, individuals with disabilities, and sexual and gender minority populations.


Why Arkos? 

  • Great Benefits! 
    • Employer-paid Medical, Dental and vision premiums at no cost to you  
    • Employer-paid Short-Term Disability premiums at no cost to you 
    • Employer-paid Life Insurance premiums at no cost to you 
    • Employer matching 401(k) 
    • 15 days annual combined sick/vacation and 9 days of holiday during your first year 
    • Your Birthday off! 
  • We have great people and a growing culture! From coffee bars to Ice Cream Day, we recognize our team!  
  • We are ranked as the 113th fastest-growing private company in the United States and 11th within the healthcare services sector on the 2024 Inc. 5000 list! Join us today! 


Essential Duties and Responsibilities

  • Conduct outreach efforts to engage with members, complete assessments, and provide services to best support their overall health
  • Assist members in their homes, community, or clinic setting
  • Communicate to members/patients the purposes of our programs and the impact or improvement it may have on their well-being
  • Document all member encounters
  • Document activities, care and service plans, and outcomes or achieve goals achieved by the member in an effective manner
  • Educate members on how to properly use the Emergency Room and provide information for viable alternatives
  • Coach members in the management of their chronic health conditions and self-care
  • Assist members in understanding care plans and instructions given by medical professionals
  • Motivate and encourage patients/members to be active and engaged participants in their health and wellbeing
  • Advocate for members in any medical and/ or behavioral health setting
  • Assist members in accessing health-related services, including obtaining a medical home, providing instruction on using the medical home appropriately, and overcoming barriers to obtaining needed medical care and /or social services
  • Demonstrated ability to remain calm in crisis situations


Qualifications and Skills: 

  • Must have current BLS/CPR certification
  • Must have proof of current TB test- company provided
  • Current Hep B test- or waiver – company provided
  • Current Flu shot- or waiver and mask
  • Must have valid Nevada driver license and appropriate liability insurance
  • Must be comfortable driving in the field up to 80% of the time
  • High school diploma or equivalent
  • Excellent written and verbal communication, relationship-building, and problem-solving skills
  • Highly organized and able to prioritize one's own workload
  • Strong customer service skills with exceptional attention to detail
  • Proficient with Microsoft Office 
  • Previous experience using EMR systems would be an advantage


What's Next?  

Apply for the Job! Our recruitment team will review your application and reach out to schedule a quick call! 


Please feel free to forward this opportunity to someone you believe might be a good fit! If hired, you could be eligible for a referral bonus!


Must complete our Culture Index Survey. Take the assessment at https://go.cultureindex.com/s/bg3VS0H2k. This is not a pass/fail test and does not measure intelligence. 


Arkos Health EEO Statement: 

We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law. 

 

Arkos Health is a drug-free workplace. All job applicants selected for employment are required to submit to a pre-employment drug test and background check. 


Arkos Health participates in E-Verify to confirm eligibility to work in the United States. To view the details on this program, visit our career page at Careers - Arkos Health

Average salary estimate

$47500 / YEARLY (est.)
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$40000K
$55000K

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What You Should Know About Community Health Worker (In field) - Dalton, GA, Arkos Health

Join Arkos Health as a Community Health Worker (In Field) in Dalton, GA, where your passion for connecting with communities can make a real difference! At Arkos Health, we’re dedicated to providing quality healthcare solutions to manage our members' health needs effectively. In this role, you will not only assist individuals in their homes, community, or clinic setting but also serve as a bridge between healthcare and the community. You'll engage with members by conducting assessments that guide their health journey and ensuring they have the resources they need to thrive. Your role will involve educating patients on health management, advocating for their care, and motivating them to embrace their well-being actively. You’ll document all interactions diligently and support patients in understanding their care plans. With responsibilities that include coaching members on chronic illness management and guiding them in accessing healthcare services, every day will be a new opportunity to uplift lives. Beyond your fulfilling day-to-day tasks, you’ll enjoy amazing benefits like employer-paid healthcare premiums, a matching 401(k), and even your birthday off. Plus, you’ll be part of a fast-growing team recognized as one of the best in healthcare services. If you’re ready to make a meaningful impact while enjoying a supportive work culture, Arkos Health is excited to welcome you aboard!

Frequently Asked Questions (FAQs) for Community Health Worker (In field) - Dalton, GA Role at Arkos Health
What are the responsibilities of a Community Health Worker at Arkos Health?

As a Community Health Worker at Arkos Health in Dalton, GA, you will be responsible for conducting outreach efforts, engaging with community members, and providing crucial health-related services. This includes coaching members on self-management of their chronic health conditions, documenting encounters and care plans, advocating for members in various healthcare settings, and educating them on the appropriate use of healthcare resources.

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What qualifications do I need to become a Community Health Worker at Arkos Health?

To qualify for the Community Health Worker position at Arkos Health, you need a high school diploma or equivalent, current BLS/CPR certification, and a valid driver's license. Strong communication skills, organizational abilities, and proficiency in Microsoft Office are also required. Previous experience with EMR systems is a plus, making you a strong candidate for this impactful role.

Join Rise to see the full answer
How does Arkos Health support Community Health Workers in their roles?

Arkos Health offers extensive support to Community Health Workers by providing resources for continuous training and access to collaboration tools. You'll be part of a team-focused environment that values your input and encourages a culture of growth. Plus, with employer-paid health premiums and various employee perks, Arkos Health ensures a rewarding workplace for its team members.

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What is the work environment like for Community Health Workers at Arkos Health?

The work environment for Community Health Workers at Arkos Health is dynamic and community-focused, where team members engage in various settings from members' homes to community clinics. You’ll appreciate the supportive atmosphere, participate in team-building activities, and enjoy a vibrant workplace culture that includes fun events like Ice Cream Day and coffee bars.

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Why should I apply for the Community Health Worker position at Arkos Health?

Applying for the Community Health Worker position at Arkos Health is a fantastic opportunity for those who are passionate about community health. You will be part of a fast-growing company dedicated to improving healthcare access, especially for underserved populations. Along with the chance to make a difference, you will enjoy competitive benefits, a supportive team, and a friendly work environment that recognizes and celebrates your contributions.

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Common Interview Questions for Community Health Worker (In field) - Dalton, GA
What motivated you to apply for the Community Health Worker position at Arkos Health?

When answering this question, share your passion for community service and healthcare. Discuss specific experiences or values that align with Arkos Health's mission to enhance health and well-being in underserved populations. Highlight your desire to be part of a team making a tangible impact.

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Can you give an example of how you've advocated for a patient in the past?

Use the STAR method to structure your answer: describe a specific Situation, the Task you were responsible for, the Action you took to advocate for the patient, and the Result of your efforts. This will show your problem-solving skills and commitment to patient care.

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How do you ensure effective communication with patients who may have barriers to understanding?

Explain your approach to active listening and using layman's terms while communicating. Emphasize your ability to identify barriers and your strategy for overcoming them, like employing visual aids or collaborating with interpreters when necessary.

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What strategies would you use to engage a reluctant patient?

Discuss techniques such as building rapport through empathy, highlighting the personal benefits of engagement, and using motivational interviewing. Share an example where you successfully motivated a hesitant patient to participate in their care.

Join Rise to see the full answer
Describe how you maintain documentation of patient interactions.

Outline your systematic approach to documentation, ensuring accuracy and confidentiality. Mention your familiarity with EMR systems and how you prioritize timely updates to reflect care plans and member outcomes, thereby enhancing communication within the healthcare team.

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How would you handle a crisis situation while working in the field?

Discuss your ability to remain calm under pressure, clearly outlining a process for assessing the situation and determining the urgent needs of the patient. Provide an example, if possible, that demonstrates your crisis management skills.

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What role do you think a Community Health Worker plays in reducing health disparities?

Highlight your understanding of the social determinants of health and how Community Health Workers act as advocates and educators. Share your perspective on how you would address specific disparities in the populations served by Arkos Health.

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How do you balance multiple patients and priorities in the field?

Explain your organizational skills and use of tools, such as scheduling software or checklists. Share a story that illustrates your time management skills and allows you to prioritize patient needs effectively while providing excellent care.

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What are your thoughts on collaborative care in a Community Health Worker role?

Discuss the importance of teamwork in healthcare delivery and how you see yourself fitting into a collaborative environment. Share any past experiences working with multidisciplinary teams and how they led to improved patient outcomes.

Join Rise to see the full answer
How would you educate a patient on proper emergency room usage?

Describe your plan for providing clear and concise information, including discussing alternatives to ER visits and preventive measures. Use examples from past experiences where you've successfully guided patients on utilizing healthcare services responsibly.

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Arkos serves health plans and provider organizations by managing their highest-risk and highest-cost populations within an integrated system-of-care comprised of clinical and social services backed by a robust technology platform. By engaging ind...

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DATE POSTED
March 29, 2025

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