Imaging Services Assistant

As an Imaging Services Assistant at Ascension Via Christi, your responsibilities will include assisting technologists with various imaging procedures, ensuring patient safety and comfort, explaining procedures to patients, and documenting necessary information. You'll also help transport patients and assist with inventory control, making your role integral to the smooth functioning of the imaging department.

To qualify for the Imaging Services Assistant position at Ascension Via Christi, candidates should have a high school diploma or equivalent. At least one year of relevant experience is preferred, but related professional licensure can also be accepted in lieu of education or experience. A Basic Life Support (BLS) certification from an accredited body is preferred as well.

The Imaging Services Assistant position at Ascension Via Christi follows a full-time schedule of 36 hours weekly. You’ll be needed Monday through Friday, with shifts starting at 2:30 PM and ending at 10:15 PM. This schedule allows for a balanced work-life dynamic while serving patients in the imaging department.

As an Imaging Services Assistant, you will enjoy a range of benefits at Ascension Via Christi, including various health insurance options, paid time off (PTO), retirement benefits with employer matching, long-term and short-term disability insurance, and even tuition reimbursement. Our commitment to supporting our employees’ well-being extends to various assistance programs for employees and their families.

Previous medical experience is preferred but not mandatory for the Imaging Services Assistant role at Ascension Via Christi. Candidates with a strong eagerness to learn and work efficiently in a medical environment may also be considered. Familiarity with medical terminology is a plus and can enhance your effectiveness in the role.

Essential skills for an Imaging Services Assistant include strong communication skills for interacting with patients, attention to detail for accurate documentation, the ability to multitask effectively, and a good understanding of safety protocols. You should also be prepared to demonstrate your ability to work well in a team environment and provide compassionate patient care.

When addressing an anxious patient, your approach should focus on calming their fears by providing clear information about what to expect during the procedure. Warmly explaining the steps, assuring them of their safety, and inviting any questions they may have can significantly help in reducing their anxiety. Empathy and reassurance are key.

You should share a specific instance that showcases your understanding of safety protocols. Discuss how you followed established procedures to prevent any hazards, possibly during patient transportation or while handling imaging equipment. It is important to highlight your commitment to ensuring a safe environment for both patients and healthcare personnel.

If you have experience using PACS, describe your proficiency with its functions, including how you have utilized the system to enhance workflow in a previous position. If you don't, express your eagerness to learn, emphasizing your tech-savviness and adaptability to new systems.

In a fast-paced setting, prioritization is crucial. Discuss how you assess the urgency of tasks, perhaps by evaluating patient needs and departmental requirements. Describe your organizational strategies, such as creating to-do lists, collaborating with team members, and remaining flexible to adapt to changing priorities.

In your answer, express your admiration for Ascension Via Christi’s long-standing commitment to community care and how it aligns with your values. Share your passion for contributing to patient well-being and being part of a reputable organization known for its compassionate healthcare services.

Your response should indicate your readiness to support technologists by preparing the necessary tools, ensuring patient positioning is correct, and assisting with equipment handling as needed. Discuss your ability to coordinate efficiently with the technologist and remain attentive during the procedure.

Mention that while providing patient support is rewarding, challenges can include dealing with patients who are uncooperative or upset. Highlight your emotional intelligence, patience, and your strategies for managing such situations while upholding patient care standards.

Effective communication begins with active listening and a proactive approach to information dissemination. Describe your methods for listening, confirming understanding, and adapting your communication style to meet the needs of both patients and coworkers to foster a collaborative environment.

In the event of a medical emergency, your response should be calm and methodical. Highlight the importance of immediately ensuring patient safety, calling for assistance, and following established emergency protocols. Discuss your commitment to remaining trained in safety procedures and being proactive in emergency preparedness.