Retail Sales Consultant Wasilla - job 1 of 2

As a Retail Sales Consultant at AT&T in Wasilla, your primary responsibilities will include engaging with customers using a consultative sales approach to help them find the perfect products and services. You'll be tasked with meeting sales targets, participating in community events, managing online orders, and making outbound calls. Your role is pivotal in ensuring customers stay connected and satisfied with their choices, making you an essential part of the sales team.

To apply for the Retail Sales Consultant role at AT&T, you typically need a passion for helping customers and strong interpersonal skills. While prior retail or customer service experience is a plus, the company provides comprehensive training and coaching for candidates lacking sales experience. Enthusiasm, adaptability, and a willingness to learn about the latest technology will greatly enhance your chances of success in this role.

Retail Sales Consultants at AT&T in Wasilla earn a competitive hourly wage ranging from $16.575 to $20.450, plus the potential to earn over $13,700 in commissions by meeting sales goals. Top performers can exceed a total yearly compensation of $62,460, making this position lucrative for those who are driven to excel in a sales environment.

As a Retail Sales Consultant at AT&T, you can expect a robust benefits package that includes medical, dental, and vision coverage, a 401(k) plan, paid time off, and holiday pay. Additional benefits include tuition reimbursement, paid parental leave, and discounts on AT&T products and services, all designed to enhance your work-life balance and overall well-being.

The work schedule for a Retail Sales Consultant at AT&T in Wasilla typically spans from 9 am to 9 pm, including weekends. AT&T values flexibility, providing monthly seniority-based schedules two weeks in advance, ensuring that you can manage your work-life balance while being available for customers when they need you.

In approaching customer interactions as a Retail Sales Consultant, focus on understanding the customer's needs through active listening. Engage them with authentic questions to gauge their interests, and apply a consultative sales technique to guide them toward the best solutions. Building rapport and trust is key!

To meet sales targets, I focus on setting both short-term and long-term goals, while also regularly reviewing my performance. Utilizing data analytics to track customer behavior allows me to tailor my sales approach while keeping a keen eye on product promotions that can help drive sales.

Certainly! Once, a customer was unhappy due to a product malfunction. I listened empathetically, offered multiple solutions, and ultimately facilitated an exchange. By following up afterward to ensure their satisfaction, I turned a negative experience into a positive one, showcasing the importance of excellent customer service.

AT&T is a leading telecommunications company offering a wide range of products, including wireless services, internet solutions, and the latest tech devices. Their commitment to customer service and community engagement aligns with their mission to connect individuals and empower families through technology.

In high-pressure situations, I remain calm and prioritize effectively. Managing time efficiently, I ensure customers receive attention while balancing ongoing sales tasks. Staying organized and keeping a positive attitude are vital for navigating these busy environments successfully.

I'm driven by a passion for helping people find solutions that truly enhance their lives. The excitement of connecting with customers and the rewards of achieving sales goals motivate me to pursue a career in sales, where every interaction can make a difference.

I regularly read industry publications, follow relevant blogs, and participate in training sessions. Engaging with peers and attending community events keeps me informed about the latest technologies and trends, enabling me to provide up-to-date information and services to customers.

Teamwork is essential in a retail sales environment. Collaboration among team members leads to shared insights, helps manage workflow during busy times, and creates a positive atmosphere. Supporting one another fosters a culture of success and enhances the customer experience.

Prioritizing tasks involves assessing the urgency and importance of each customer's needs. I focus on high-impact tasks that can drive sales while ensuring that every customer leaves feeling valued and satisfied, thus maintaining a balance between immediate actions and long-term relationship building.

Customer service is vital in sales as it builds trust and loyalty, encouraging customers to return and refer others. A positive customer experience creates a strong foundation for sales success, transforming one-time buyers into lifelong clients who appreciate the attention and care they receive.