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Care Coordinator - Auth - Scheduling Specialist image - Rise Careers
Job details

Care Coordinator - Auth - Scheduling Specialist

Job Summary

Assists patients and providers with coordinating of referrals, obtaining authorizations and scheduling. This position is also responsible for understanding benefits coverage and ensures patient's care is coordinated.



Essential Functions

  • Completes referrals for patients and coordinates with referring and receiving practices and/or departments.
  • May coordinate and prepare financial estimates for patients.
  • Obtains all authorizations needed.
  • Directs patients to providers in their insurance plan.
  • Reviews benefits and educates patient on insurance coverage.
  • Coordinates and schedules surgical procedures, diagnostic testing, or other services within various departments with internal and ancillary providers.
  • Reviews schedules and confirms schedules are accurate and time is properly allocated.
  • Follows up on all referrals to ensure no care gaps.

     

Physical Requirements
Must be able to sit for long periods of time and work in a fast-paced office environment. Should be able to bend and lift up to 10 lbs.



Education, Experience and Certifications

High School Diploma or GED required. Computer experience required. Thorough understanding of Insurance coverage (FSC/Coverage/Plan types) and Medical Necessity policies preferred. Knowledge of medical records software preferred. Customer service experience required.

Average salary estimate

$47500 / YEARLY (est.)
min
max
$40000K
$55000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Care Coordinator - Auth - Scheduling Specialist, Atrium Health

If you're looking for an exciting career opportunity, look no further than the Care Coordinator - Auth - Scheduling Specialist position at a leading healthcare provider in Charlotte, North Carolina. In this vital role, you'll become a trusted support for patients and healthcare providers, making waves in the world of patient care coordination. Your day-to-day activities will include managing referrals efficiently, obtaining the necessary authorizations, and scheduling essential medical appointments. You'll need to have a keen understanding of insurance benefits and coverage to educate patients effectively on their options. By coordinating with various departments, you’ll help streamline surgical procedures and diagnostic testing, ensuring that patients receive timely and effective care, all while avoiding any potential gaps. With responsibilities that involve reviewing schedules and confirming accuracy, you’ll play a crucial part in maintaining the overall workflow of patient care. The ideal candidate for this role will have a High School Diploma or GED, possess strong computer skills, and have a deep understanding of insurance coverage policies. Previous experience in customer service will also give you a significant edge in this dynamic position. If you're ready to make a meaningful difference in the lives of patients and thrive in a fast-paced office environment, the Care Coordinator role might be the perfect fit for you!

Frequently Asked Questions (FAQs) for Care Coordinator - Auth - Scheduling Specialist Role at Atrium Health
What skills are crucial for success in the Care Coordinator - Auth - Scheduling Specialist position?

Success as a Care Coordinator - Auth - Scheduling Specialist requires strong organizational abilities, excellent communication skills, and a comprehensive understanding of insurance policies. Additionally, being detail-oriented will help ensure patients' needs are met diligently.

Join Rise to see the full answer
Common Interview Questions for Care Coordinator - Auth - Scheduling Specialist
What would you do if you encountered confusion or disputes with a patient's insurance coverage?

If I encounter confusion or disputes with a patient's insurance coverage, I would gather all relevant information and documents, then reach out to the insurance provider for clarification. I would also keep the patient informed throughout the process to ensure they feel supported.

Join Rise to see the full answer
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Full-time, on-site
DATE POSTED
April 4, 2025

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