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Senior Sales Engineer

About Atropos Health

Atropos Health is the developer of GENEVA™ OS , the operating system for rapid healthcare evidence across a robust network of real-world data. Healthcare and life science organizations work with Atropos Health to close evidence gaps from bench to bedside, improving individual patient outcomes with data-driven care, expediting research that advances the field of medicine, and more. We aim to transform healthcare with timely, relevant real-world evidence.

About the Role

Atropos Health is seeking a dynamic Sales Engineer to join our growing team. The Sales Engineer role is an externally-facing role, responsible for working with the Sales team to demonstrate the value of Atropos Health’s solutions to Life Sciences and Health Systems prospects & clients. The Sales Engineer researches customers, understands their needs, and aligns Atropos Health’s solutions  and services to those needs. They are responsible for the creation of presentation content, including demos, and will be integral to present the solution to customers during meetings. 

The ideal candidate for this role has prior experience selling to both health systems and life science companies and has a deep understanding of the healthcare industry, data, technology, and analytical methods. This candidate must have extremely strong communication skills and must be able to clearly and concisely articulate complex ideas and concepts common to the healthcare industry. This person is expected to be a subject matter expert and must conduct themselves with poise, often pivoting in real time to meet customer needs.

Responsibilities

  • Collaborate with the sales team to identify and engage potential Life Science and Health System clients, understanding their unique needs and pain points.

  • Deliver compelling product demonstrations and presentations that highlight the value proposition  of Atropos Health’s products and services.

  • Serve as a technical resource during the selling process, addressing client queries and providing in-depth knowledge of solution capabilities.

  • Work closely with product management and engineering teams to convey customer feedback and influence product development, ensuring alignment with market demands.

  • Develop and maintain strong relationships with key customer stakeholders.

  • Participate in industry conferences, workshops, and webinars to enhance awareness of Atropos Health’s offerings and expand professional networks.

Minimum Qualifications

  • Excellent verbal and written communication skills are required for this role. 

  • Strong initiative and the ability to work independently.

  • Prior experience working with real-world healthcare data (EMR, claims, etc.) and deep knowledge of its advantages, shortcomings, and use cases is required.

  • Demonstrated experience working with a sales team.

  • Strong technical skills and hands-on experience with SQL is required. Additional coding languages (e.g., R, Python) is a plus. 

  • Prior experience working and proven aptitude in a startup environment.

  • An advanced degree in a clinical setting (e.g., clinical informatics, MPH, MD) is preferred. 

  • 7+years work experience in healthcare, consulting, or pharmaceuticals/biotech in a customer facing role  is required. 

Reporting

The Sales Engineer reports directly to the Vice President of Client Solutions, Vinny Marino.

Location

We are a remote first company! You must be currently authorized to work in the United States on a full-time basis. We cannot support visa sponsorship at this time.

Our Core Values

  • Bias to Action. We are driven by urgency and persistence, ensuring our actions contribute to the relentless pursuit of our mission.

  • Intellectual Honesty. We are committed to the integrity of our work, seeking truth, and building transparent methodologies that go beyond industry norms.

  • Compelled by Curiosity. We seek to solve the unknown, push boundaries, and do not accept the status quo.

  • Impactful Innovation. We pioneer solutions that pursue equity and representation that have a transformative impact for our customers, users, and patients.

  • Mindful Mentorship. We approach all interactions with an empathetic understanding, actively investing in the growth of each other and our customers.

Perks

  •  Health Benefits. Our benefit package includes employer paid Medical, Dental, Vision,  Life, STD, and LTD insurance. We also offer FSA.

  • Parental Leave. We offer up to twelve weeks of paid leave for new parents who have been at the company for 6+ months.

  • Financial Wellness. Save for retirement through our 401k plan with Human Interest.

  • Flexible Work Environment. We're a remote first company with a flexible vacation policy.

  • Home Office Stipend. All full-time employees will receive a stipend to support their remote office setup.

  • Offsites. As a remote company we take time 2-3 times a year to get together in small teams and all together as a company.

At Atropos, we are committed to fostering a diverse, inclusive, and equitable workplace where every individual feels valued, respected, and empowered to contribute their unique perspectives and talents. We are an equal-opportunity employer that does not discriminate on the basis of race, religion, national origin, age, gender, gender identity or expression, sexual orientation, genetics, disability, pregnancy, veteran status, or any other legally protected status.

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Average salary estimate

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$100000K
$120000K

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What You Should Know About Senior Sales Engineer, Atropos Health

Atropos Health is on the lookout for a talented Senior Sales Engineer to join our innovative team. We're revolutionizing healthcare with our GENVEVA™ OS, which transforms vast volumes of real-world data into actionable insights. In this externally-facing role, you'll collaborate closely with our Sales team to demonstrate the value of our solutions to potential clients in Life Sciences and Health Systems. As a Senior Sales Engineer, your role involves understanding customer needs, creating compelling presentations, and providing detailed product demonstrations that showcase how Atropos Health can bridge the evidence gap in healthcare. If you’re passionate about improving patient outcomes through data-driven care and have a solid background in healthcare, sales, and technology, we want to hear from you! You will also engage directly with clients, answering their queries and communicating the technical capabilities of our products. Successful candidates will possess excellent communication skills, a strong initiative, and a sense of curiosity to drive meaningful conversations with potential clients. Additionally, your expertise in healthcare data is essential, as is your ability to pivot conversations based on the immediate needs of the customer. Join us and help shape the future of healthcare through impactful innovation at Atropos Health, where your contributions will lead to meaningful change in the industry!

Frequently Asked Questions (FAQs) for Senior Sales Engineer Role at Atropos Health
What are the primary responsibilities of a Senior Sales Engineer at Atropos Health?

The Senior Sales Engineer at Atropos Health plays a crucial role in working with the Sales team to present and showcase the value of our solutions to potential clients in the Life Sciences and Health Systems sectors. This includes conducting in-depth research on customers, developing tailored presentations and product demonstrations, serving as a technical resource, and facilitating robust discussions with clients to address their unique needs.

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What qualifications does Atropos Health expect from a Senior Sales Engineer?

Atropos Health looks for candidates with at least 7 years of experience in healthcare, consulting, or pharmaceuticals in a customer-facing role. A deep knowledge of real-world healthcare data, strong technical skills including SQL, and the ability to communicate complex ideas clearly are essential. An advanced degree in a clinical setting, such as clinical informatics or an MPH, is preferred.

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How does Atropos Health support the continuous growth of its Senior Sales Engineers?

Atropos Health fosters an environment of mindful mentorship, ensuring that our Senior Sales Engineers receive guidance and support for their professional development. This includes participating in industry conferences, engaging in workshops, and having access to resources that enhance their knowledge and skills in healthcare technology and sales.

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What is the work environment like for a Senior Sales Engineer at Atropos Health?

At Atropos Health, we embrace a remote-first culture, allowing our Senior Sales Engineers the flexibility to work from anywhere while supporting a work-life balance. We also encourage team collaborations through regular offsite gatherings and provide a home office stipend to help employees set up their workspace comfortably.

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How does the Senior Sales Engineer role contribute to the mission of Atropos Health?

The Senior Sales Engineer is pivotal in driving Atropos Health's mission to transform healthcare through real-world evidence. By effectively communicating our innovative solutions to clients, they help bridge the evidence gap, ultimately improving patient outcomes and advancing the field of medicine.

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Common Interview Questions for Senior Sales Engineer
How do you handle objections during a sales presentation as a Senior Sales Engineer?

When facing objections, it's essential to listen actively to the client's concerns, empathize with their perspective, and provide clear, factual information that addresses their specific objections without being defensive. Share relevant success stories or data to reinforce your points.

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Can you describe your experience with real-world healthcare data?

As a Senior Sales Engineer, I have worked extensively with various types of real-world healthcare data, including EMR systems and claims data. I understand how to leverage this information to drive value for clients and can discuss both the advantages and shortcomings of utilizing this data in healthcare solutions.

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What strategies do you employ to prepare for a product demonstration?

I begin by understanding the client's specific needs and pain points. Then, I customize the demo to address those challenges, ensuring that I highlight features and solutions most relevant to the client. Practicing the demonstration and preparing for potential questions are also key steps.

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How do you stay updated on the latest trends in healthcare technology?

I prioritize ongoing education by attending industry conferences, joining relevant webinars, and participating in online forums. Networking with industry experts and keeping abreast of current literature in healthcare technology helps me stay informed and knowledgeable.

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Describe a time when you successfully influenced product development based on customer feedback.

In my previous role, I gathered detailed feedback from health system clients regarding specific pain points they experienced with our solutions. I compiled this feedback and presented it to our product management team, which led to enhancements that significantly improved user experience and client satisfaction.

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What do you believe is the most significant challenge facing the healthcare industry today?

One of the most pressing challenges is bridging the gap between innovative solutions and the actual needs of healthcare providers. Ensuring that technology aligns with clinical workflows while also improving patient outcomes is critical for success in this ever-evolving industry.

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How would you approach identifying potential clients in the Life Sciences sector?

I would leverage market research tools and data analytics to identify organizations that align with our target demographic. Collaborating with the sales team to share insights and referrals would greatly enhance our outreach strategy.

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What communication techniques do you find most effective when presenting to healthcare professionals?

Using clear, concise language while avoiding excessive jargon is crucial. I also focus on engaging storytelling, illustrating the impact of our solutions on patient outcomes, which resonates well with healthcare professionals.

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How do you prioritize your tasks in a fast-paced sales environment?

I prioritize tasks by focusing on high-impact activities that align with client needs and sales objectives. Utilizing project management tools and regular check-ins with the sales team keeps me organized and ensures I’m working on the most crucial projects.

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Why do you want to work as a Senior Sales Engineer for Atropos Health?

I am excited about the prospect of working at Atropos Health because of its commitment to innovative solutions that genuinely enhance patient care. I believe my background in healthcare data and my experience in sales perfectly align with your mission, and I am eager to contribute to creating impactful change.

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Full-time, remote
DATE POSTED
April 3, 2025

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