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Product Marketing Manager

Attentive® is the AI-powered mobile marketing platform transforming the way brands personalize consumer engagement. Attentive enables marketers to craft tailored journeys for every subscriber, driving higher recurring revenue and maximizing campaign performance. Activating real-time data from multiple channels and advanced AI, the platform personalizes content, tone, and timing to deliver 1:1 messages that truly resonate.


With a top-rated customer success team recognized on G2, Attentive partners with marketers to provide strategic guidance and optimize SMS and email campaigns. Trusted by leading global brands like Neiman Marcus, Samsung, Wayfair, and Dyson, Attentive ensures enterprise-grade compliance and deliverability, supporting trillions of interactions across more than 70 industries. To learn more or request a demo, visit www.attentive.com or follow us on LinkedIn, X (formerly Twitter), or Instagram.


Attentive’s growth has been recognized by Deloitte’s Fast 500, Linkedin’s Top Startups and Forbes Cloud 100 all thanks to the hard work from our global employees!


About the Attentive Team

Have you ever received a text message from your favorite brand with an incredible offer?  Did you know that text message marketing delivers the highest ROI of any marketing channel?  And that more customers than ever prefer to connect with brands via text?  That is what we do at Attentive.  We empower the world’s leading brands to engage with their customers at the right moment, with the right message. Our platform powers more than 400 million messages every day, approaching 100 billion annually.



About the Role

Attentive is seeking a Product Marketing Manager to help support strategic product initiatives, specifically around our AI products. As part of the marketing team, you will be responsible for working cross-functionally with Product Management, Marketing, Revenue Enablement, and Client Strategy to drive the growth of our platform. This is a high-impact role that will help position Attentive as the AI marketing platform for leading brands and arm our internal teams with the materials they need to be successful. In addition, educate current customers and prospects with the latest information on our products and features.


The Product Marketing team at Attentive plays a pivotal role in shaping messaging, positioning, and driving adoption of products like email, AI solutions, and new communication channels. Partnering closely with Product Management, the team leads go-to-market strategies, ensuring successful launches and sustained growth. 


Known for its collaborative, fast-paced, and flexible culture, the team operates at the intersection of Product, Sales, and Customer Success, making a measurable impact on customer engagement. Working here means tackling innovative projects and helping position Attentive as a market leader.


What You’ll Accomplish
  • Partner closely with product, enablement, and marketing to develop, execute, and communicate the status of go-to-market plans for your product areas
  • Help gather and distill feedback from our customers and partners about the current product suite and identify new market opportunities
  • Develop comprehensive messaging and positioning for your product areas
  • Lead the development of high-quality external marketing and educational content for our website, blog, customer-facing help site that will communicate the value and differentiation of our products 
  • Build a release marketing process to ensure all customers are aware of our latest products and feature enhancements
  • Work with Enablement teams to ensure materials remain up-to-date and collaborate on training opportunities that enable our CS teams


Your Expertise
  • 3-5 years working in product marketing or closely related space
  • Experience working for a B2B SaaS-based technology startup is a plus
  • Passion for performing marketing research and keeping up to date on industry trends
  • Deep knowledge of AI, martech, commerce technology and ecommerce trends and challenges 
  • Passion for storytelling and bringing products to life through customer success
  • Experience influencing cross-functional stakeholders at a variety of levels 
  • Experience with the product feedback loop process, including capturing product feedback from customers, and summarizing usage trends to inform product decisions
  • Outstanding communication skills, organizational skills, attention to detail, and the ability to balance multiple tasks and projects simultaneously, with an eye for prioritization 
  • Demonstrates a balance of hard and soft skills, including the ability to adjust quickly to rapidly changing business needs, as well as high EQ and natural empathy for our customers and their perspectives


You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.



For US based applicants:

- The US base salary range for this full-time position is $125,000 - $140,000 annually + equity + benefits

- Our salary ranges are determined by role, level and location


#LI-LC


Attentive Company Values

Default to Action - Move swiftly and with purpose

Be One Unstoppable Team - Rally as each other’s champions

Champion the Customer - Our success is defined by our customers' success

Act Like an Owner - Take responsibility for Attentive’s success


Learn more about AWAKE, Attentive’s collective of employee resource groups.


If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.


At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know. 

Average salary estimate

$132500 / YEARLY (est.)
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$125000K
$140000K

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What You Should Know About Product Marketing Manager, Attentive

Are you ready to make a meaningful impact in the tech world? Attentive is on the hunt for a passionate Product Marketing Manager to join our innovative team in the United States. As the go-to expert in product positioning and messaging, you'll play a vital role in shaping how our advanced AI-powered mobile marketing platform connects with top brands like Neiman Marcus, Samsung, Wayfair, and Dyson. Your responsibility will span from working collaboratively with Product Management, Marketing, and Client Strategy, to crafting compelling narratives that make our platform's capabilities resonate with marketers. Not only will you have the opportunity to partner with amazing colleagues, but you'll also directly influence our go-to-market strategies for our range of email and AI marketing solutions. At Attentive, we don't just provide tools; we empower brands to create unique subscriber journeys and maximize engagement through personalized messaging. You'll thrive in our fast-paced and flexible environment, where your creativity and analytical skills will help drive customer adoption and retention. Your role will also involve gathering feedback from our customers and crafting high-quality content that enhances their understanding of our offerings. If you have a passion for marketing, a knack for storytelling, and a desire to champion customer success, we’d love for you to consider joining our unstoppable team!

Frequently Asked Questions (FAQs) for Product Marketing Manager Role at Attentive
What does a Product Marketing Manager do at Attentive?

As a Product Marketing Manager at Attentive, you'd be responsible for crafting the messaging and positioning of our innovative AI-driven marketing platform. Your role involves collaborating with different departments to execute go-to-market strategies, gathering customer feedback, and ensuring our clients understand the value of our products. You would also create educational content to support our customers and maximize product adoption.

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What qualifications are needed for the Product Marketing Manager role at Attentive?

To excel as a Product Marketing Manager at Attentive, you should have 3-5 years of experience in product marketing or a related field, preferably within a B2B SaaS technology startup. A solid background in marketing research, knowledge of AI and eCommerce trends, and outstanding communication skills are essential for successfully advocating for our products.

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How does Attentive support product marketing initiatives?

Attentive supports product marketing initiatives through collaboration across teams. As a Product Marketing Manager, you would be working closely with Product Management, Revenue Enablement, and Client Strategy to drive growth and ensure successful product launches. The collaborative environment fosters innovation and enables you to have a significant impact on customer engagement.

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What is the work environment like for a Product Marketing Manager at Attentive?

The work environment at Attentive is collaborative, fast-paced, and flexible. As a Product Marketing Manager, you'll find that everyone is encouraged to share ideas and take ownership of their contributions. This positive culture not only stimulates creativity but also propels Attentive's mission to empower leading brands through personalized marketing.

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What can I expect in terms of career growth as a Product Marketing Manager at Attentive?

Career growth at Attentive for a Product Marketing Manager is promising due to the company's rapid expansion and innovation. You'll have the chance to take on challenging projects, gain exposure to different aspects of product development, and collaborate with leaders in the industry. This dynamic environment presents numerous opportunities for professional development and advancement.

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Common Interview Questions for Product Marketing Manager
How do you approach developing go-to-market strategies for new products?

To create effective go-to-market strategies, I start by gathering insights from market research and customer feedback. Collaboration with cross-functional teams ensures that all perspectives are considered, allowing us to identify key differentiators and align on comprehensive messaging that resonates with our target audience.

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Can you describe a successful project you've managed in product marketing?

In my previous role, I managed a product launch that involved meticulous preparation of marketing collateral, training materials, and engagement campaigns. By actively soliciting feedback and assessing market demand, we were able to exceed our sales targets by 30% within the first quarter following the launch.

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What metrics do you prioritize to measure the success of a product marketing campaign?

I prioritize metrics such as customer engagement rates, conversion rates, and overall revenue growth. Additionally, I analyze customer feedback and product adoption rates to gauge how well our messaging resonates with the market, allowing for data-driven adjustments to future campaigns.

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How do you handle feedback from customers regarding product features?

Handling customer feedback starts with active listening and documenting key insights. I categorize feedback based on urgency and prevalence and frequently collaborate with product management to determine viable solutions. Building open channels of communication ensures that customers feel heard and valued.

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Describe your experience working with cross-functional teams.

Working with cross-functional teams has been integral to my professional journey. I believe in fostering open communication and collaboration, which I've found enhances creativity and problem-solving. Regular check-ins and updates help keep everyone aligned and aware of each other's contributions to the overall strategy.

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What role does storytelling play in product marketing?

Storytelling is crucial in product marketing. It helps to contextualize our products' value within the customers' lives and illustrates how solutions can resolve their pain points. A compelling narrative creates an emotional connection, making the product memorable and fostering customer loyalty.

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How do you keep up with industry trends and shifts in the product marketing landscape?

I subscribe to industry newsletters, follow thought leaders on social media, and participate in webinars and workshops. Engaging in professional communities allows me to share insights with peers and learn from their experiences, keeping me informed and ready to adapt to changes in the marketing landscape.

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What strategies do you use to create effective marketing content?

Effective marketing content is built around understanding the audience's needs. I leverage customer data to guide content creation, ensuring that the messaging is not only informative but also engaging. Utilizing diverse formats, such as blogs, videos, and infographics, helps cater to different learning preferences.

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Can you discuss a time when a product marketing effort did not go as planned?

During a previous product launch, we faced unexpected resistance due to misalignment in messaging. I quickly organized a review meeting, gathered insights from the team, and realigned our communication strategy. It taught me the importance of iterative processes and how adaptable we must be to achieve success in marketing.

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How do you ensure that your marketing strategies align with business objectives?

To ensure alignment, I regularly collaborate with key stakeholders to define clear objectives for our marketing efforts. I establish KPIs that directly link our strategies to overall business goals, enabling us to maintain focus and measure the success of our initiatives effectively.

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CULTURE VALUES
Passion for Exploration
Dare to be Different
Customer-Centric
Diversity of Opinions
Inclusive & Diverse
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 19, 2025

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