F&B Supervisor - Picobar/Pool

As an F&B Supervisor at Solage, your primary responsibilities include supervising daily operations at the Picobar/Pool, ensuring high-quality guest service, training new team members, conducting daily rallies for motivation, managing product orders based on business levels, and creating innovative cocktail recipes. Your role is essential in maintaining the vibrant atmosphere that makes our establishment a top destination.

To apply for the F&B Supervisor position at Solage, you should have at least three years of experience in the Food & Beverage industry, preferably in a luxury venue. Supervisory experience is preferred, and you'll need to be able to obtain RBS training and a food handler certification within specific timeframes upon hiring.

At Solage, training new team members as an F&B Supervisor includes covering essential topics such as the Training Calendars, Sequence of Service, and detailed Menu Descriptions. You will also guide them on professional verbiage to enhance communication and service standards, ensuring they feel confident in their roles.

At Solage, career advancement opportunities abound for F&B Supervisors. By excelling in your role, showcasing leadership qualities, and contributing to the team’s success, you can progress into higher managerial roles and explore various positions within the Auberge Resorts Collection, which offers locations across three continents.

The work environment for an F&B Supervisor at Solage is dynamic, fast-paced, and team-oriented. You will work closely with a passionate crew dedicated to delivering exceptional service at the beautiful Picobar/Pool. The atmosphere promotes creativity and collaboration, making it an exciting place for those who thrive in hospitality.

When answering this question, highlight specific situations where you successfully led a team, addressing challenges and showcasing your leadership style. Mention your ability to motivate team members and the importance of maintaining service excellence.

Discuss your strategies for understanding guest needs, such as soliciting feedback, training your team for exceptional service, and implementing initiatives that foster a strong connection with guests. Be sure to mention any specific examples or metrics that demonstrate your success.

Describe your approach to conflict resolution, emphasizing open communication and understanding different perspectives. Share an example of a past conflict and how your intervention led to a positive outcome for both the team and the work environment.

To answer this, outline your creative process for developing a cocktail recipe, such as considering seasonal ingredients, current trends, and guest preferences. Mention any successful recipes you’ve created in past positions to showcase your versatility.

Highlight your past roles involving inventory management, detailing your methods for tracking inventory levels, placing orders, and minimizing waste. Describe any systems or tools you used to enhance efficiency.

Explain your training methodology, which could include hands-on demonstrations, structured training manuals, and interactive quizzes. Stress the importance of adapting to individual learning styles to ensure every team member feels confident and knowledgeable.

Share a specific instance where you successfully addressed a dissatisfied guest's concern, focusing on your problem-solving skills and ability to maintain professionalism under pressure. Discuss the outcome and any lessons learned.

Discuss the components of a successful F&B operation, such as stellar guest service, quality products, and a motivated team. Reinforce the importance of consistency and the guest experience in achieving long-term success.

Explain how you stay informed about industry trends, such as through food and beverage publications, attending industry events, or networking with professionals. Mention how you’ve applied this knowledge in previous roles to enhance offerings.

Highlight key qualities such as strong leadership abilities, exceptional communication skills, a passion for service, and adaptability. Provide examples from your experience that demonstrate these characteristics in action.