Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Massage Therapist - On Call image - Rise Careers
Job details

Massage Therapist - On Call

Company Description

Hotel Jerome has been the social hub of Aspen since its opening in 1889 at the height of the town’s silver boom, known as the place where all great stories were born and are told. As the only Aspen hotel to survive the silver crash, the long pre-ski-resort winters, and the Depression, we’ve seen cowboys ride through our doors, 10th Mountain Division soldiers gather round over pints after training on the slopes, and Hunter S. Thompson holding court during his run for sheriff. You can’t experience Aspen, without experiencing Jerome.

The targeted compensation range for this on-call, non-exempt position is $14.81/hr plus tips and commissions. The position offers a competitive compensation package presented by Auberge Resorts Collection.

Job Description

As a Massage Therapist you will be responsible for providing Massage and Spa services to guests with unparalleled personalized service, professionalism and come with exceptional knowledge in the field of the healing arts.

  • Greet guests warmly and escort guests to and from treatment rooms while attending to any immediate needs throughout their Spa visit. 
  • Prepare treatment rooms to client specifications while also adhering to the property service standards
  • Perform prep work and properly clean and restock the room as required and needed.
  • Ensure guest comfort and safety throughout the treatment.  
  • Maintain professional ethics while ensuring personalized service is provided to each guest so they feel their needs are met.  
  • Maintain the work area with necessary supplies. Ensure the room is immaculate at all times as well as cleanliness of all other spa areas including locker rooms.
  • Uphold the standards of sanitation and sterilization as directed by law and the spa’s policies and procedures. 
  • Communicate to management any and all occurrences involving staff or guests in the spa including guest complaints or misconduct.
  • Actively promote the spa, treatments, services, sessions, and retail, as well as programs, promotions and/or discounts available.
  • Regularly attend, participate in and support training and staff meetings for the spa.

Qualifications

  • Minimum of 2 years experience as a licensed massage therapist
  • Massage Therapist State License required 
  • Experience in a luxury spa and/or hotel spa environment preferred 
  • Personal, excellent communication skills, professionalism and love for healing 
  • Ability to work a flexible schedule, including weekends and holidays
  • Commitment to a minimum of three days a week inclusive of weekends.

Apply and explore more career opportunities through the Auberge Resorts Collection career page. The application deadline for this role is June 1st, 2025. However, this position is often required year-round, and it's probable that it will be reposted in the future.

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Auberge Resorts Aspen Inc is an Equal Opportunity Employer, M/F/D/V. Auberge Resorts Aspen Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Auberge Resorts Aspen Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Auberge Resorts Glassdoor Company Review
3.5 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
Auberge Resorts DE&I Review
3.68 Glassdoor star iconGlassdoor star iconGlassdoor star icon Glassdoor star icon Glassdoor star icon
CEO of Auberge Resorts
Auberge Resorts CEO photo
Mark Harmon
Approve of CEO

Average salary estimate

$30771 / YEARLY (est.)
min
max
$30771K
$30771K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Massage Therapist - On Call, Auberge Resorts

As a Massage Therapist - On Call at Hotel Jerome, you will transform the spa experience for our guests, crafting each treatment with personalized care and expertise. Our historic hotel has been a cornerstone of Aspen since 1889, and we pride ourselves on providing an environment where stories are shared, and lifelong memories are created. In this role, your day will revolve around welcoming and escorting guests, preparing treatment rooms to meet client specifications, and ensuring every individual feels prioritized and comfortable throughout their visit. You'll also play a key part in maintaining our high standards of cleanliness and supporting the overall success of the spa through your professionalism. Your healthcare skills must shine as you provide healing touch through various services, while actively promoting our offerings and any special promotions. This isn't just a job; it's a unique opportunity to be part of a beloved historic establishment where you can continuously learn and grow in a luxury spa environment. So, if you have a strong background as a licensed massage therapist and a passion for providing top-notch service, we would love to have you join our dedicated team at Auberge Resorts Collection!

Frequently Asked Questions (FAQs) for Massage Therapist - On Call Role at Auberge Resorts
What are the primary responsibilities of a Massage Therapist at Hotel Jerome?

The primary responsibilities of a Massage Therapist at Hotel Jerome include providing personalized massage and spa services, welcoming guests with warmth, preparing treatment rooms according to specifications, ensuring guest comfort and safety throughout treatments, and maintaining cleanliness within the spa. Additionally, communicating effectively with management about any occurrences involving guests and actively promoting the spa's services and offerings is vital to your success in this role.

Join Rise to see the full answer
What qualifications do I need to apply for the Massage Therapist position at Hotel Jerome?

To apply for the Massage Therapist - On Call position at Hotel Jerome, candidates should possess a minimum of 2 years of experience as a licensed massage therapist. A valid Massage Therapist State License is required, with preferred experience in a luxury or hotel spa environment. Candidates must demonstrate excellent communication skills and a commitment to delivering exceptional service while being flexible with their schedule.

Join Rise to see the full answer
What benefits does Auberge Resorts Collection offer to Massage Therapists?

Massage Therapists at Auberge Resorts Collection can expect a competitive compensation package, including an hourly wage of $14.81 plus tips and commissions. Additionally, working with a prestigious brand within the luxury hospitality sector offers opportunities for career growth, continuing education, and the chance to be part of a supportive and dynamic team captivating guests at our iconic Hotel Jerome.

Join Rise to see the full answer
What is the work schedule like for a Massage Therapist at Hotel Jerome?

Massage Therapists at Hotel Jerome can expect to work a flexible schedule, including weekends and holidays. A commitment to working a minimum of three days a week, inclusive of weekends, is necessary. This flexibility helps to accommodate the diverse needs of our guests while ensuring that our services remain in high demand throughout the year.

Join Rise to see the full answer
How can I prepare for an interview for the Massage Therapist position at Hotel Jerome?

Preparing for an interview for the Massage Therapist position at Hotel Jerome involves researching the hotel’s history and understanding its customer base, practicing your communication skills, and being ready to elaborate on your previous experiences in luxury spa settings. Highlight your technical skills and provide examples of how you've ensured guest comfort and satisfaction in past roles.

Join Rise to see the full answer
Common Interview Questions for Massage Therapist - On Call
What massage techniques are you most comfortable with and why?

When answering this question, highlight specific techniques you excel in and explain your reasoning based on your training, experience, or guest feedback. Emphasize your adaptability in catering to various client needs at Hotel Jerome.

Join Rise to see the full answer
How do you ensure cleanliness and sanitation in your work area?

Detail your understanding of sanitation protocols and how you diligently uphold hygiene standards after each treatment. Provide examples of how you maintain the spa's cleanliness and promote safety for guests and team members alike.

Join Rise to see the full answer
Can you describe a time when you had to handle a difficult guest? How did you manage the situation?

Use this opportunity to demonstrate your conflict resolution skills. Share a specific example, describing the situation, your approach to de-escalation, and how you ensured the guest left satisfied, reinforcing the high customer service standards at Hotel Jerome.

Join Rise to see the full answer
How do you promote spa services and treatments to guests?

Discuss strategies you've used in the past to encourage guests to try different treatments or purchase retail products, emphasizing your ability to create a welcoming atmosphere that invites guests to engage with the spa's offerings.

Join Rise to see the full answer
What steps do you take to prepare for a treatment session?

Outline your pre-treatment process, including room setup, ensuring necessary supplies are available, and preparing any equipment. This shows that you understand the importance of creating the right environment for your guests' experience.

Join Rise to see the full answer
How do you stay updated on the latest trends and techniques in massage therapy?

Share your methods for keeping current, whether attending workshops, reading industry literature, or participating in training sessions. Highlight your commitment to professional development and the enhancement of your service skills at Hotel Jerome.

Join Rise to see the full answer
What makes you passionate about working in the spa industry?

This is a chance to express your love for the healing arts. Share what draws you to massage therapy and how you hope to make a positive impact on guests' experiences at Hotel Jerome.

Join Rise to see the full answer
How do you balance providing a personalized experience while following the spa's protocols?

Discuss how you customize treatments to individual guest needs while adhering to the spa's standards for service. This answer should illustrate your understanding of both personalization and professionalism in a luxury environment.

Join Rise to see the full answer
What do you find most challenging about being a massage therapist, and how do you overcome it?

Be honest about the challenges you face and link them to real strategies you've employed in the past. Demonstrating your resilience and ability to adapt under pressure is critical for the role.

Join Rise to see the full answer
Why do you want to work at Hotel Jerome specifically?

Express your appreciation for the hotel’s rich history, unique atmosphere, and commitment to excellence. This is your chance to demonstrate that you are aligned with the hotel's values and mission.

Join Rise to see the full answer
MATCH
Calculating your matching score...
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Part-time, on-site
DATE POSTED
March 20, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!