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Talent Development Manager

Company Description

A century ago, Calistoga was a haven of natural hot springs and sun-soaked landscapes, embodying the easy charm of Napa Valley. Today, it’s a coveted destination for wine lovers, food enthusiasts, and wellness seekers chasing the “good life.” Solage captures this spirit, welcoming visitors and local vintners alike to unwind after a day in the vineyards–sipping wine or craft cocktails, savoring the moment, and embracing this little slice of paradise we like to call home.

Job Description

The Talent Development Manager is responsible for the delivery of bespoke training programs that align with Auberge Resorts Collection initiatives and collaborations. This individual will be the training Ambassador on property to ensure that all departments are aligned and focused on their particular training needs.  Serving as a facilitator, the Talent Development Manager will put their unique spin on existing training programs as well as focus on the professional development of each team member on property.  

  • Manage and facilitate existing training programs that include; service standards, orientation experience, heartfelt service, leadership development, annual team member survey administration, management development program (college) and the certified trainer program 
  • Direct responsibility for the annual mandatory training calendar, ensuring full completion within targeted timelines and providing timely and accurate updates to department leaders
  • Maintain accurate and easily accessible records and processes for all learning and development activities, including recording and monitoring attendance, ensuring that team members required to attend specific workshops are easily identified and followed up
  • Serve as the Training Ambassador within the property for anyone with questions regarding training and development plans for their departments
  • Become a trusted partner with all department leaders and have a full understanding of their teams and training requirements 
  • Continually update all training to ensure adherence to all state and federal requirements
  • Assist with miscellaneous Talent & Culture functions, as needed

The starting pay range for this position is $85,000-$95,000/yr. This is the pay range for this position that Solage reasonably expects to pay. Decisions regarding individual salaries will be based on a number of factors, such as experience and education. 

Qualifications

  • Ability to communicate clearly and concisely, both orally and in writing
  • Experience as a training facilitator having a track record of impactful and effective program delivery 
  • Excellent relationship building skills with the ability to truly connect an audience
  • Strong attention to detail and advanced preparation
  • Self-starter and always proactive with the ability to work in a fast-paced and changing environment
  • Experience within the hospitality industry as a trainer is preferred 
  • B.S./B.A. degree in Business Management, Human Resources, Organizational Development is preferred 
  • Bi-lingual (English/Spanish) is desirable 

Additional Information

Auberge Resorts Collection is a portfolio of extraordinary hotels, resorts, residences, and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine and spas, and gracious yet unobtrusive service. With hotels and resorts across three continents, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations. Please visit aubergeresorts.com to learn more about our Collection. Follow us on Instagram, TikTok, Linkedin, Facebook and Pinterest: @AubergeResorts and #AlwaysAuberge.

Solage Management Inc is an Equal Opportunity Employer, M/F/D/V. Solage Management Inc provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, Solage Management Inc complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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CEO of Auberge Resorts
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Mark Harmon
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Average salary estimate

$90000 / YEARLY (est.)
min
max
$85000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Talent Development Manager, Auberge Resorts

Are you passionate about fostering growth and development within teams? At Solage, we are looking for an enthusiastic Talent Development Manager to join our dynamic team in Calistoga, CA. As a pivotal part of the Auberge Resorts Collection, you'll have the opportunity to design and implement bespoke training programs that perfectly align with our company's vision. Imagine being the go-to training ambassador on property, facilitating a variety of programs, from heartfelt service standards to impactful leadership development workshops. Your role involves managing our annual training calendar, ensuring every team member's learning needs are met, and maintaining accurate records of all training activities. You'll have the chance to build strong relationships with department leaders, understanding their unique teams and making sure they receive the tailored training they need. If you have a knack for engaging others and a history of successful program delivery, combined with an eye for detail, you'll thrive in this fast-paced environment. Preferred qualifications include experience in the hospitality industry and a degree related to business management or human resources. At Solage, you'll not only contribute to the professional development of our incredible team but also play a key role in the unforgettable experience we offer our guests. The starting pay range is $85,000-$95,000 per year, based on your experience and education. Join us in this beautiful corner of Napa Valley and help us create remarkable stories for our guests!

Frequently Asked Questions (FAQs) for Talent Development Manager Role at Auberge Resorts
What are the responsibilities of a Talent Development Manager at Solage?

As a Talent Development Manager at Solage, your primary responsibilities will include the management and facilitation of various training programs, overseeing the annual mandatory training calendar, and serving as the training ambassador on property. You'll connect with department leaders to understand their training needs and ensure that all team members receive the necessary development and support.

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What qualifications are preferred for the Talent Development Manager position at Solage?

Candidates for the Talent Development Manager role at Solage should ideally possess a B.S./B.A. degree in Business Management, Human Resources, or Organizational Development. Experience in the hospitality industry as a trainer is also preferred, along with strong communication skills and the ability to build effective relationships.

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How does the Talent Development Manager support team members at Solage?

The Talent Development Manager at Solage supports team members by providing tailored training programs that address their specific needs. This role includes managing training sessions, tracking attendance, and ensuring compliance with state and federal requirements, all while fostering an environment of growth and learning.

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What is the pay range for a Talent Development Manager at Solage?

The starting pay range for a Talent Development Manager at Solage is between $85,000 and $95,000 per year. Compensation will be based on various factors, including your experience and education, offering a competitive salary for this important role.

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What skills are essential for a successful Talent Development Manager at Solage?

Essential skills for a successful Talent Development Manager at Solage include excellent communication and relationship-building skills, a strong attention to detail, and the ability to thrive in a fast-paced, dynamic environment. Being proactive and adaptable will also contribute to your success in this role.

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Common Interview Questions for Talent Development Manager
Can you describe your experience with training program delivery?

When answering this question, focus on specific examples from your previous positions where you successfully designed and delivered training programs. Highlight your ability to engage participants and the impact those programs had on team performance.

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How do you assess the training needs of different departments?

Explain your approach to conducting needs assessments, which may include surveys, interviews, and performance data analysis. Mention how you collaborate with department leaders to identify gaps and tailor training accordingly, showcasing your strategic thinking.

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What strategies do you use to keep training materials updated?

Discuss your methods for staying current with industry standards, regulations, and best practices. Highlight your experience in gathering feedback from participants and leaders to continuously improve training materials and ensure they meet organizational needs.

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How do you foster a culture of learning within an organization?

Share your insights on creating an inclusive learning environment by encouraging open communication, recognizing achievements, and integrating developmental opportunities into day-to-day operations. Provide examples of successful initiatives you have led to promote continuous learning.

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How do you handle conflicts that arise during training sessions?

Emphasize your conflict-resolution skills by providing an example of a past situation where you successfully managed a disagreement. Discuss your ability to facilitate discussions that lead to understanding and collaboration among participants.

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What role does feedback play in your training programs?

Explain the importance of feedback in enhancing training effectiveness. Share how you collect feedback from participants and leaders, analyze it, and implement changes to improve future training sessions.

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Can you give an example of a successful leadership development program you have facilitated?

Detail an example of a leadership development program you organized, focusing on its objectives, delivery methods, and outcomes. Discuss any measurable improvements in participant effectiveness or team performance as a result.

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How do you ensure compliance with state and federal training requirements?

Describe your systematic approach to maintaining compliance, which may include regular audits, staying informed on changes to regulations, and integrating those changes into your training programs.

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What techniques do you use to engage participants during training?

Talk about hands-on activities, real-world examples, and interactive discussions you've used in past training sessions to maintain participant engagement. Highlight the importance of creating a dynamic learning atmosphere.

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Why do you want to work as a Talent Development Manager at Solage?

Share your admiration for Solage’s commitment to high service standards and your passion for developing talent within the hospitality industry. Connect your personal values and career goals with the mission of Solage and the Auberge Resorts Collection.

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DATE POSTED
April 5, 2025

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