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Program Operations Support Analyst

Augustine Consulting, Inc. is a Woman-Owned Small Business professional services provider of engineering and technical services to the United States Government. We seek an experienced, self-starting Operations Analyst to serve as a part of the Company’s team that supports PEO Soldier.

Duties and Responsibilities:

The Program Operations Support Analyst will work with an established team in a fast-paced environment working through complex and challenging processes while performing the following functions:

  • Provide administrative, project management, contract, budget, and human resources support
  • Prepare a variety of documents, such as correspondence, forms, reports, statistical tables, spreadsheets, briefings, etc. using advanced skills and knowledge of word processing software
  • Collect, compile, and display data in order to support presentations, briefings, Warning Orders (WARNO), Operational Orders (OPORD) and Fragmentary Orders (FRAGO)
  • Assist in the coordination of estimates of materials, equipment, subcontracts, performance requirements and delivery schedules, and progress reports
  • Show discretion, initiative and prepare special reports under general guidance; coordinate travel
  • Advise writers and researchers in matters of style, syntax, and usage to improve the general quality and effectiveness of communications
  • Manage multiple internal projects/efforts/taskers as assigned
  • Coordinate across multiple organizations and staff directorates
  • May direct or coordinate the work of an administrative assistant, and team members
  • Operational responsibilities may encompass leading the day to day actions to support the use of GSA vehicles, property management (issuing, shipping, receiving, accountability), Integrated Product Team (IPT) support (PSM IPT, Army/MSFT IPT, LORA IPT/WG), and Technical Manual (TM) and Program of Instruction (POI) Development Working Groups (WG)

A Prgogram Operations Support Analyst who fits our team is:

  • Dynamic: contributes energy and enthusiasm to our daily tasks, to the team’s interactions, and to the Company’s mission.
  • Thorough: possesses an unparalleled work ethic; produces complete, even polished products; persistent; mission-focused; asks “Why?” as often as necessary to get to the root of the matter.
  • Mature: respects others’ opinions, beliefs, and culture; listens to ideas, shares thoughts, and works independently and together to contribute insights to the company’s leaders.
  • Forthright: speaks with conviction; argues based on understanding, respectfully.
  • Inquisitive: seeks deeper explanations of how systems work, not the surface-level description of the actors involved; goes beyond “stick-fetching” to connect the unconnected.
  • Timely: shows up, ready to think, prepared to get on with the day’s assignments; contributes analytical insights that meet time-sensitive, reasonable requests.
  • Honest: knows what’s right, what’s legal, what’s appropriate; acts accordingly.

Required Qualifications:

  • Must be a U.S. Citizen.
  • Due to the sensitive nature of the work being performed, a candidate must possess or be able to obtain and maintain a Secret clearance.
  • High School diploma and 14 years' experience, Associate's degree and 12 years' experience, Bachelor’s degree and 5 years' experience, or Master's degree and 1 year of experience.
  • Microsoft Office Proficiency (Word, Excel, PowerPoint, Project)
  • SharePoint knowledge/experience
  • Task Management Tool (TMT) experience

Preferred Qualifications:

  • Military experience
  • Defense Travel System (DTS) knowledge/experience
  • Program Management Professional (PMP) Certification or equivalent
  • Acquisition/Army Logistics experience
  • DPAS/GCSS-A experience
  • Test and Evaluation experience
  • Azure experience (Basic)

Augustine Consulting, Inc. offers a robust benefits package which includes:

  • Competitive salary
  • Comprehensive Medical, Dental, and Vision plans
  • Group Life and Voluntary Life Insurance plans
  • Retirement Savings Plan
  • Paid Time Off
  • Paid Parental Leave
  • Tuition and Professional Development Reimbursement Program

Pay Band Information:

$51,600 - $101,100

The ACI pay band for this position is a general guideline only and not a guarantee of a specific compensation. Factors that influence the pay offered to a specific candidate for this position include, but are not limited to, federal and state laws; federal government contract labor categories and contract wage rates; relevant prior work experience; a candidate’s knowledge, skills, abilities, and behaviors; geographic location; education; and certifications.

Augustine Consulting, Inc. is an Equal Employment Opportunity employer.  We do not discriminate on the basis of race, color, creed, religion, age, sex, sexual orientation, gender identity or expression, national origin, marital status, veteran status, disability status or any protected category prohibited by local, state or federal laws.

Average salary estimate

$76350 / YEARLY (est.)
min
max
$51600K
$101100K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Program Operations Support Analyst, Augustine Consulting, Inc.

Are you ready to take on a pivotal role as a Program Operations Support Analyst with Augustine Consulting, Inc. in Fort Belvoir, Virginia? If you're an experienced, self-starter, this dynamic position is perfect for you! As part of our team supporting PEO Soldier, you'll thrive in a fast-paced environment while tackling complex and rewarding challenges. Your core responsibilities will include delivering project management, administrative, and human resources support. You'll prepare a variety of essential documents ranging from briefings to reports, showcasing your advanced skills in word processing. You’ll become the backbone of the operation by collecting and compiling data for critical presentations, estimates, and operational orders. Your ability to manage multiple projects and coordinate with various organizations will keep our operations running smoothly. Whether you’re assisting with logistics, contributing to team efforts, or providing guidance on style and clarity for communications, we want someone who’s dynamic, thorough, and inquisitive. You’ll be respected for your forthright passion and mature demeanor. With a strong work ethic and a commitment to integrity, you’ll ensure our mission is met with the highest standards. To fit in with our company culture, you’ll need to demonstrate a keen ability to manage your time effectively and connect the dots in our shared objectives. If you’re ready to contribute your expertise to our mission at Augustine Consulting, Inc., we can't wait to hear from you!

Frequently Asked Questions (FAQs) for Program Operations Support Analyst Role at Augustine Consulting, Inc.
What are the responsibilities of a Program Operations Support Analyst at Augustine Consulting, Inc.?

As a Program Operations Support Analyst at Augustine Consulting, Inc., you will be responsible for providing administrative support, contract management, budget oversight, and human resources assistance. You'll prepare various documents, coordinate logistics, and manage multiple projects to ensure smooth operations for PEO Soldier. Your role is vital in maintaining effective communication and supporting the efficiency of our teams across different departments.

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What qualifications do I need to become a Program Operations Support Analyst at Augustine Consulting, Inc.?

To qualify for the Program Operations Support Analyst position at Augustine Consulting, Inc., candidates must be U.S. citizens and possess or be eligible for Secret clearance. Additionally, you should have a relevant educational background with degrees ranging from high school to Master’s level, coupled with varying years of experience in relevant fields, like project management and personnel oversight.

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What tools or software should I be proficient in for the Program Operations Support Analyst position at Augustine Consulting, Inc.?

Candidates for the Program Operations Support Analyst position at Augustine Consulting, Inc. should be proficient in Microsoft Office tools, including Word, Excel, PowerPoint, and Project. Familiarity with SharePoint and Task Management Tools (TMT) is also required, which will help enhance collaboration and project tracking in your role.

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Is prior military experience preferred for the Program Operations Support Analyst role at Augustine Consulting, Inc.?

Yes, prior military experience is preferred for the Program Operations Support Analyst role at Augustine Consulting, Inc. It can offer valuable insights into the workings of defense systems, logistics, and processes that are directly relevant to the operations you'll be supporting.

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What benefits does Augustine Consulting, Inc. offer for the Program Operations Support Analyst position?

Augustine Consulting, Inc. provides a robust benefits package for the Program Operations Support Analyst position, including competitive salaries, comprehensive health insurance, a retirement savings plan, paid time off, tuition reimbursement, and paid parental leave, ensuring both your professional and personal well-being are well supported.

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Common Interview Questions for Program Operations Support Analyst
Can you describe your experience with project management tools?

In your response, emphasize your familiarity with various project management tools, particularly Task Management Tools (TMT) if applicable. Share specific examples of how these tools have helped you organize tasks, monitor deadlines, and improve team communication.

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How do you prioritize tasks when managing multiple projects?

Discuss your approach to prioritization by mentioning any frameworks you use, such as the Eisenhower Matrix or the 80/20 rule. Give an example of a situation where you successfully managed competing deadlines and how you ensured all projects were completed efficiently.

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Describe your experience with preparing reports and presentations.

Highlight your proficiency in preparing documents, reports, and presentations using Microsoft tools. Provide a scenario where your reporting skills contributed significantly to a project’s success, detailing your process and outcomes.

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What strategies do you use to improve communication within a team?

Share techniques you've employed to enhance team communication, such as regular check-ins, using collaborative tools, or creating clear documentation. Illustrate your points with examples of how these strategies improved project flow.

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How do you ensure accuracy while managing administrative tasks?

Emphasize attention to detail by discussing the methods you employ to maintain accuracy, such as double-checking data entry, using templates or checklists for documentation, and soliciting feedback on critical tasks to prevent errors.

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Can you provide an example of time you had to deal with a challenging team dynamic?

Reflect on a specific situation where you encountered a challenging team scenario. Describe the problem, your approach to addressing it, and the results. Focus on cooperative communication and conflict resolution skills.

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What do you know about Augustine Consulting, Inc. and its mission?

To prepare for this question, research Augustine Consulting, Inc. and articulate an understanding of its primary focus and mission supporting the United States Government. Share why you are excited about becoming part of a team that contributes to meaningful projects.

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How do you handle tight deadlines?

Provide your approach to managing work under pressure, talking through techniques such as breaking tasks into manageable parts, effective time management, and maintaining a calm, proactive attitude when workflow intensifies.

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What skills make you a strong candidate for the Program Operations Support Analyst role?

Circle back to both your hard and soft skills. Plan to speak about your technical competencies, such as Microsoft Office proficiency, alongside soft skills like teamwork, analytical thinking, and problem-solving which apply directly to your role.

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Why do you want to work for Augustine Consulting, Inc.?

Your answer should focus on how Augustine Consulting's mission aligns with your career objectives and values. Speak about the company culture and your aspiration to contribute to meaningful projects that directly impact the community and defense efforts.

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Full-time, on-site
DATE POSTED
April 2, 2025

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