Veteran Student Success Assistant (Hourly)
Job Posting Closing Times: Job postings are removed from advertising at 12:00 A.M. on the closing date e.g., at midnight on the day before the closing date.
Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester. We embrace our identity as a community college, as reflected in our mission statement. We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.
As a community college committed to our mission, we seek to recruit and retain a workforce that:
Values intellectual curiosity and innovative teaching
Is attracted by the college's mission to promote equitable access to educational opportunities
Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.
Focused on student academic achievement and postgraduate outcomes
Welcomes difference and models respectful interaction with others
Engages with the community both within and outside of ACC
Job Posting Title:
Veteran Student Success Assistant (Hourly)Job Description Summary:
Support the Centers for Veteran Student Success Coordinator with the planning, implementation, and delivery of programs, services, and events to boost veteran benefit and resource utilization by students including prospective students in the ACC service area. This role requires local travel within the ACC service area, availability during evenings, and occasional Saturdays.Job Description:
Disclaimer: This grant funded position has an end date of December 31, 2027 and is subject to annual review and re-evaluation based on the organization's fiscal year planning. Continued employment beyond each fiscal year is not guaranteed and will depend on factors such as business needs, budget allocations, and performance evaluations. The organization reserves the right to modify, extend, or discontinue the position at its discretion following each review or at any time prior.
Description of Duties and Tasks
Creates a range of educational content (including newsletters, emails, presentations, and website management) and materials (e.g. flyers and brochures) to support veterans.
Supports and assists with the implementation of proactive interventions and support activities to enhance student access and retention for veterans.
Assists with the coordination and implementation outreach projects across the district.
Assists with gathering data for various reports.
Maintains active involvement by serving on the Veterans Affairs Advisory Committee.
Knowledge
Office procedures and practices.
Customer service techniques.
Skills
Maintaining confidentiality of work-related information and materials.
Establishing and maintaining effective working relationships.
Maintaining an established work schedule.
Effectively using interpersonal and communication skills.
Effectively using organizational and planning skills.
Entering data, maintaining files, and performing other clerical duties.
Effective customer-orientation when working with a diverse population.
Technology Skills
Use a variety of spreadsheet, word processing, database, and presentation software.
May also use social media, work with desktop publishing, and update webpages.
Required Work Experience
Two years of related work experience.
Preferred Work Experience
Two years of experience supporting veterans through planning, coordinating, and implementing educational programs and outreach events.
Required Education
Associates degree.
Equivalent work experience may substitute for education on a year-for-year basis.
Special Requirements
Completion of military culture training and mental health support services upon hire
Completion of EdX veteran :Supporting Veteran Success in Higher Education
Mental Health First Aid Training
Physical Requirements
Work is routinely performed in a standard office or similar environment.
Subject to standing, walking, sitting, bending, reaching, kneeling, pushing, and pulling.
Occasional lifting of objects up to 10 pounds.
Safety
Work safely and follow safety rules. Report unsafe working conditions and behavior. Take reasonable and prudent actions to prevent others from engaging in unsafe practices.
Pay Rate:
$23.00/hour
Number of Openings:
1Job Posting Close Date:
April 17, 2025Clery Act
As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.
Disclaimer
The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.
Average salary estimate
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Are you passionate about supporting our veterans in achieving their educational goals? Austin Community College is looking for a Veteran Student Success Assistant (Hourly) to join us at our Highland Campus. In this role, you'll work closely with the Centers for Veteran Student Success Coordinator to implement programs and services tailored to aiding veterans as they navigate their higher education journey. This means creating engaging content such as newsletters and presentations, planning outreach events, and providing vital resources to enhance their academic experience. You'll also have the opportunity to gather important data to help improve our services and participate in committees supporting veterans' affairs. An ideal candidate will have at least two years of related experience, with a preference for those who have supported veterans directly. You'll need strong customer service skills, proficiency in office software, and a knack for organizing impactful programs. This position plays a key role in fostering a supportive and inclusive environment for veterans, assisting them in maximizing their benefits and ensuring their success at ACC. If you’re eager to make a difference in the lives of those who served, this could be the perfect job for you, with a pay rate of $23.00 per hour. Get ready to roll up your sleeves and help shape the future of our veteran students while honing your own skills in education and outreach!
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