Assistant, Student Accessibility Services

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Austin Community College is a public two-year institution that serves a multicultural population of approximately 41,000 credit students each Fall and Spring semester.  We embrace our identity as a community college, as reflected in our mission statement.  We promote student success and community development by providing affordable access, through traditional and distance learning modes, to higher education and workforce training, including appropriate applied baccalaureate degrees, in our service area.

As a community college committed to our mission, we seek to recruit and retain a workforce that:

• Values intellectual curiosity and innovative teaching

• Is attracted by the college's mission to promote equitable access to educational opportunities

• Cares about student success and collaborates on strategies to facilitate success for populations including; first generation college students, low-income students, and students from underserved communities.

• Focused on student academic achievement and postgraduate outcomes

• Welcomes difference and models respectful interaction with others

• Engages with the community both within and outside of ACC

Job Posting Title:

Assistant, Student Accessibility Services

Job Description Summary:

To provide districtwide, regional, or campus clerical and administrative support for Student Accessibility Services (SAS).

Job Description:

Description of Duties and Tasks ​

1) Provides clerical and administrative support in a variety of SAS functions, including student intake, student testing, direct support to students, and to SAS staff through various tasks including, but not limited to data entry, copying, filing, maintaining inventories, and processing documents and paperwork.
2) Provides information at the campus, regional, or district level regarding SAS services. Responds to general inquiries in person, by telephone or via email.
3) Ensures accuracy and completeness of student files by reviewing and updating as necessary.
4) Compiles data and reports pertaining to students with disabilities being served by SAS. Maintains and updates student information database and files as needed.
5) Manages and updates SAS calendars, spreadsheets, and documents.
6) Provides general information on equipment and assistive technology to students. Tracks and maintains loan equipment spreadsheet.
7) Requests and orders alternative format books and other accessible material as needed.
8) May schedule campus-based appointments for students to discuss services or to review services being provided.
9) May oversee the work of hourly employees or work study students.
 

Knowledge ​

* Knowledge of current technologies and word processing, database, presentation and spreadsheet software, specifically Microsoft Office applications and Google applications.
* Customer service techniques and practices.

* Knowledge and ability to follow common office policies and procedures.

Skills ​

* Maintaining an established work schedule.
* Effectively using interpersonal and communications skills.
* Effectively using organizational and planning skills.
* Performing clerical tasks.
* Maintaining confidentiality of work-related information and materials.
* Establishing and maintaining effective working relationships.
* Effectively working with a diverse student, staff, and community population.
* Effectively using interpersonal and communication skills, including the use of tact and diplomacy.

Technology Skills ​

* Use a variety of spreadsheet, word processing, database, and presentation software.

Required Work Experience ​

* One year related work experience.

Required Education ​

* Associate degree.

Four years of related work experience may substitute for this education requirement. Applicants who substitute work experience to meet the education requirement must use additional related work experience to meet the years of "Required Work Experience" for this position.  Please note that the college reserves the right to amend these terms of substitution at any time.

Physical Requirements ​

* Work is performed in a standard office or similar environment.
* Subject to standing, walking, sitting, bending, reaching, pushing, and pulling.
* Occasional lifting of objects up to 10 pounds.

Salary Range

$47,840 - $49,446

Number of Openings:

1

Job Posting Close Date:

April 17, 2025

Clery Act

As required by the US Department of Education, employees are required to report violations under Title IX and, under the Jeanne Clery Disclosure of Campus Security Policy and Crime Statistics Act (Clery Act), select individuals are required to report crimes. If this position is identified as a Campus Security Authority (Clery Act), you will be notified, trained, and provided resources for reporting.

Disclaimer

The above description is an overview of the job. It is not intended to be an all-inclusive list of duties and responsibilities of the job, nor is it an all-inclusive list of the skills and abilities required to do the job. Duties and responsibilities may change with business needs. ACC reserves the right to add, change, amend, or delete portions of this job description at any time, with or without notice. Employees may be required to perform other duties as requested, directed, or assigned. In addition, reasonable accommodations may be made by ACC at its discretion to enable individuals with disabilities to perform essential functions of the job.