Technical Project Manager, Interview Room

As a Technical Project Manager at Axon, your main responsibilities include leading the deployment planning and execution for Interview Room installations. This involves collaborating with various stakeholders, developing detailed project timelines, validating network and hardware designs, documenting project details, and configuring proof-of-concept equipment for customer validation. You will be the strategic guide for law enforcement agencies in implementing these critical solutions.

To apply for the Technical Project Manager position at Axon, you should have a Bachelor’s degree in Computer Science, Engineering, or relevant experience. Additionally, 3 to 5 years of experience in technical project management, solid knowledge of networking principles (TCP/IP, LAN/WAN), and familiarity with audio/video systems and low-voltage installations are essential. Experience with public safety technology environments is a plus.

Key skills for a Technical Project Manager at Axon include project management capabilities, strong communication skills, and the ability to explain technical concepts clearly to non-technical stakeholders. You should also possess excellent organizational abilities to manage complex projects, demonstrate leadership in collaboration with diverse teams, and effectively address project blockers and risks.

While specific experience in law enforcement isn’t mandatory for the Technical Project Manager role at Axon, having knowledge of public safety environments is highly beneficial. The nature of the projects involves direct interaction with law enforcement agencies, so familiarity with their processes can enhance your effectiveness in the role.

The work environment for a Technical Project Manager at Axon is dynamic and collaborative. You will be interacting with diverse teams across various locations, tackling challenging projects that require adaptability and innovation. Axon promotes a culture of growth, engagement, and mutual respect, allowing employees to thrive as they contribute to the mission of protecting life.

When answering this question, highlight specific projects you have managed, emphasizing your role in planning, execution, and resolution of challenges. Provide examples of how you coordinated with different teams and used project management tools to deliver successful outcomes, showcasing your problem-solving skills.

Discuss your strategies for maintaining open lines of communication with stakeholders. Speak about using regular updates, status meetings, and collaboration tools to keep everyone informed and engaged, ensuring that expectations are aligned and potential issues are addressed proactively.

Mention specific tools that you are proficient with, such as Smartsheet, JIRA, or Microsoft Project. Also, discuss your experience with methodologies like Agile or Waterfall, explaining how they enhanced project efficiency and delivery timelines.

Use the STAR method (Situation, Task, Action, Result) to structure your response. Detail the challenge, the steps you took to address it, and the outcome. This approach demonstrates your problem-solving abilities and capacity to learn from experiences.

Explain your approach to prioritization, which may include assessing project impact, urgency, and available resources. Providing a real-life example where you successfully managed multiple deadlines will exemplify your organizational skills.

Discuss how you assess potential risks at the project's beginning and continuously throughout. Mention your strategies for identifying mitigating actions and how you communicate risks to stakeholders to keep everyone informed and prepared.

Prepare to describe a project where collaboration was key, focusing on how you fostered teamwork through open communication, setting clear roles, and encouraging feedback. Highlight the positive outcomes of this teamwork.

Explain your criteria for success evaluation, which might include meeting the project objectives, stakeholder satisfaction, adherence to timelines and budget, and documenting lessons learned for future reference. Provide examples of how you have applied these evaluations in the past.

Discuss your commitment to continuous learning through industry publications, online courses, webinars, and professional networks. Mention any specific technological trends in public safety or project management that you follow closely.

Express your passion for public safety and technology, relating it to Axon’s mission to protect life. Highlight any alignment with their values and projects and your desire to contribute positively to the community through innovative solutions.