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Sales Director, Commercial

Description

Why BirdEye?


Birdeye is the highest-rated reputation, social media, and customer experience platform for local businesses and brands. Over 150,000 businesses use Birdeye’s AI-powered platform to effortlessly manage online reputation, connect with prospects through social media and digital channels, and gain customer experience insights to grow sales and thrive.

At Birdeye, innovation isn't just a goal – it's our driving force. Our commitment to pushing boundaries and redefining industry standards has earned us accolades as one of the foremost providers of AI, Reputation Management, Social Media, and Customer Experience software by G2.

Founded in 2012 and headquartered in Palo Alto, Birdeye is led by a team of industry experts and innovators from Google, Amazon, Salesforce, and Yahoo. Birdeye is backed by the who’s who of Silicon Valley - Salesforce founder Marc Benioff, Yahoo co-founder Jerry Yang, Trinity Ventures, World Innovation Lab, and Accel-KKR.


What You'll Do:

At Birdeye, the sales team is responsible for all sales efforts and the team's success is central to our move up market. As the Commercial Sales Manager, you’ll manage a team and help them generate demand, interest, and excitement for Birdeye while creating a steady pipeline of business to arm the Sales team.


Responsibilities:

  • Learn the Birdeye sales process, from outbounding, to discovery and demos, to getting deals over the finish line
  • Coach all your team members to fully achieve their quota each month / quarter
  • Scale your team as needed to enable all of Sales to achieve our revenue goals
  • Develop Commercial sales reps' skill sets to move them into the next step (Enterprise or leadership)
  • Use your sales abilities to effectively move a team in the direction of the company
  • Empower your direct reports to succeed through training & motivation
  • Help develop promoted Sales Development Representatives into Account Executives
  • Grow your management skills by working with our VP of Commercial Sales
  • Willingness to learn to sell the product yourself during the initial ramp period

Requirements

  • 3 - 5 years in proven sales leadership in a closing role
  • 5+ years in a sales role (SaaS and B2B preferred) and a top quota performer at your company
  • Passion for hiring, onboarding, coaching, motivating, and developing your team
  • Incredible leadership and mentorship skills with the ability to learn from others while teaching and leading an ambitious, growing team
  • Experience with high growth companies and the ability to find clarity in rapidly changing environments
  • Someone who has the drive to be promoted; managing a small team is not your ultimate goal


Why You'll Join Us:

At Birdeye, we are relentless innovators driven by a singular goal: to lead our category with unparalleled excellence. We don't just set goals – we surpass them. We're a team of doers who roll up our sleeves and get the job done, delivering on our promises with unwavering dedication.

Working here means embracing a culture of action and accountability, where every person is empowered to make an impact. We don't just talk about making a difference – we make it happen.


Benefits:

  • 100% Employer-paid benefit plans available for employees with multiple health plan options (HSA, PPO)
  • Flexible PTO
  • 401(k) with company match
  • Flexible work from home options available
  • Maternity & Paternity Leave
  • Employee Resource Groups - network with like-minded "Birds"
  • Abundant opportunities that come with a dynamic and fast-growing organization!

Average salary estimate

$125000 / YEARLY (est.)
min
max
$100000K
$150000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sales Director, Commercial, Birdeye

Are you ready to make a significant impact in your sales career? As the Sales Director for Commercial at Birdeye in Dallas, Texas, you'll take the reins of a vibrant team passionate about simplifying the customer experience for local businesses. At Birdeye, we pride ourselves on being the highest-rated platform for reputation management and customer insights, serving over 150,000 businesses. In this role, you're not just shaping sales strategies; you're coaching a talented team to harness their full potential and actively drive our mission forward. You’ll learn the ins and outs of our sales process and motivate your team to exceed quotas while developing their skills for future growth in the company. Your leadership will empower the Commercial Sales team to create a healthy pipeline of opportunities, significantly impacting revenue goals. With your experience in SaaS and B2B sales, you’ll share your expertise while also learning from the best. If you're someone who thrives in a dynamic, high-growth environment and has a passion for mentoring, this is an exciting opportunity for you. Join us, and together, we can continue to innovate and lead in our category, pushing boundaries at every turn. Plus, with great benefits like flexible PTO and employer-paid health plans, we ensure that you have the resources to be successful both personally and professionally!

Frequently Asked Questions (FAQs) for Sales Director, Commercial Role at Birdeye
What are the primary responsibilities of a Sales Director, Commercial at Birdeye?

As a Sales Director, Commercial at Birdeye, your primary responsibilities include managing a high-performing sales team, generating demand for our services, coaching team members to achieve their quotas, and developing junior sales reps into higher roles. You'll also play a key role in scaling the team to meet our revenue goals and fostering a culture of success and motivation.

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What qualifications are needed to become a Sales Director at Birdeye?

To qualify for the Sales Director, Commercial role at Birdeye, you should have 3-5 years of proven sales leadership experience, preferably in a closing role, and over 5 years in a sales capacity within SaaS or B2B industries. A strong track record as a top quota performer, excellent mentoring capabilities, and the ability to thrive in high-growth environments are essential.

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How does Birdeye support the growth of its Sales Director, Commercial?

Birdeye is committed to the growth of its employees, including the Sales Director, Commercial role. You will receive personalized coaching from our VP of Commercial Sales, opportunities for skill development, and the platform to mentor future leaders. This support helps ensure you can effectively steer your team towards achieving significant sales milestones.

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What does the culture at Birdeye look like for a Sales Director, Commercial?

The culture at Birdeye is vibrant and innovation-driven, especially for the Sales Director, Commercial. You'll be part of a team that values hard work, accountability, and action. We believe in empowering every individual to make a difference and surpass goals together, creating a supportive environment for professional growth and collaboration.

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What benefits can a Sales Director expect while working at Birdeye?

As a Sales Director, Commercial at Birdeye, you'll enjoy an array of benefits including 100% employer-paid health plans, flexible PTO, a 401(k) with company match, and flexible work-from-home options. Additionally, we offer maternity and paternity leave and opportunities to connect with like-minded individuals through employee resource groups.

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Common Interview Questions for Sales Director, Commercial
Can you describe your sales leadership style as a Sales Director?

When asked about your sales leadership style, highlight your coaching philosophy and how you empower team members to excel. Discuss specific strategies you've used to motivate your team, achieve sales targets, and foster professional development.

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How have you successfully managed sales teams in a fast-paced environment?

To answer this question, share specific instances where you've led teams through rapid changes. Focus on your adaptability and how you use clear communication and strategic planning to keep the team aligned and motivated during busy times.

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What strategies do you use to ensure your team meets sales quotas?

Discuss your approach to setting achievable yet challenging goals, tracking progress, and providing regular feedback. Highlight how you create a supportive environment where team members feel encouraged to share challenges and successes.

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Describe a successful sales campaign you've led. What made it successful?

In your response, provide a detailed description of a specific campaign, including the target audience, tactics used, and measurable outcomes. Emphasize your role in strategizing, leading the campaign, and the lessons learned that can be applied to future efforts.

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How do you leverage data and metrics in decision-making as a Sales Director?

Illustrate your experience using sales data to guide decisions. Explain how you analyze performance metrics to identify trends, adjust strategies, and forecast future sales efforts. Stress the importance of data-driven insights in achieving sales goals.

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What is your approach to developing talent within your sales team?

Discuss your commitment to mentorship and continuous learning. Share examples of how you’ve identified potential in team members and helped them achieve their career aspirations through coaching, training, and providing opportunities for advancement.

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How do you maintain a positive team culture in a sales setting?

Describe initiatives you've implemented to foster a positive environment, such as team-building activities, recognition programs, and open communication. Emphasize your belief in creating an inclusive culture where contributions are acknowledged and appreciated.

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What methods do you use to analyze and improve team performance?

Your response should highlight your use of performance reviews, feedback sessions, and benchmarking against targets. Explain how you adapt team strategies based on results and member feedback to facilitate continuous improvement.

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Explain how you would approach onboarding new sales team members.

Outline a structured onboarding process that combines training resources, mentorship, and gradual integration into sales activities. Emphasize the importance of ensuring new hires feel supported and informed as they acclimate to their roles.

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What excites you most about the Sales Director role at Birdeye?

Here, express genuine enthusiasm for Birdeye's mission, culture, and growth potential. Connect your aspirations with the company's goals, showcasing how your passion for sales and team development aligns with their vision and values.

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Birdeye is an all-in-one platform for reputation management and customer experience that provides friendly, scalable tools to effortlessly manage online reputation, connect with prospects through digital channels, process digital payments, and gai...

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Full-time, hybrid
DATE POSTED
April 2, 2025

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