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Life Science On Site Sr Account Manager

Job Type : Full-time, on-site.
Branch Location : Cambridge, MA.
Commuting Requirement : Eligible candidates must be willing to commute to Randstad's client location 4 times per week.

Objective:
This position provides dedicated support of existing customers to ensure customer satisfaction and development of strategic initiatives for Randstad's Life Science Industry.

This position will drive revenue growth within targeted accounts and will work with the Account Owner to ensure communication and strategy with each customer is consistent throughout the organization. This pivotal role assumes all responsibility for executing against goals and identifying opportunities for new revenue streams to sustain and grow business. This position is responsible for managing all aspects of the sales delivery cycle and lead generation process, so as to maintain and develop sales of the organization’s services to prospects and customers Subject matter expert; specific sales role; project driven; exhibits technical skills

Client Responsibilities:

  • Client relationship as needed to develop sales – proactively developing and managing existing relationships with a diverse client mix
  • Develop a working knowledge of the client’s business and provide customer expertise for others in the organization
  • Sell client personnel on organization capabilities and present and promote specific organization candidates
  • Develop relationships with all functional area leaders and provide solutions through all service offerings both staff augmentation and SOW

GP/Revenue Responsibility:

  • Personal GP quota responsibility
  • Achieve targets that will include revenue and GP growth, sales activity and client/prospect contact expansion goals
  • Identify opportunities for new revenue streams by offering innovative employment solutions, working with both clients and talent to identify employment needs and priorities and provide appropriate workforce solutions
  • Execute against growth goals by leveraging relationships and positioning RCS as a multi-dimensional solution with resources to meet a multitude of staffing needs and high-level skill sets
  • Guidance given: Assignments are received in objective oriented terms. Receives guidance based on organizational goals and company policy. Work is reviewed in terms of meeting the organization’s objectives and schedules
  • Policy involvement: Follows operating policies. Follows organizational policies
  • Supervisory/Relationship: Accomplishes results through combined effort of team. Follows the structure of organizational units or a centralized functional activity.
  • Direct Work Involvement/Complexity: Responsible for completion of all projects assigned to team. Help meet established schedules or resolved technical or operational problems. Follows centralized functional projects
  • Make formal sales presentations and Follow-up calls to build new business opportunities within targeted accounts
  • Maintain a thorough working knowledge of all services offered by organization and awareness of the competition regarding market share, pricing, services offered, etc…
  • Manage growth of new business and maintain existing business by initiating and developing strong relationships with companies and contingent employees
  • Market candidates that are looking for positions in your existing accounts
  • Be audit compliant on all contracts by adherence to all contract terms and conditions
  • Act as the subject matter expert in client VMS tools, reporting, and performance tracking
  • Provide recruiting team with prioritization of new and existing business within assigned client segment considering all job order qualification details and likelihood of filling
  • Effectively qualify candidate submittals prior to being sent to client
  • Evaluate talent and assessing client demands to make the match between the client’s staffing needs and the candidate’s skills and experience with speed and quality top of mind
  • Utilize VMS systems to effectively manage candidate submittals, interviews and offers

Impact:

  • Erroneous decisions or recommendations would possibly result in delays and modifications to project/operations; possibly cause expenditure of time, human resources, and funds
  • Liaison: Frequent contact with equivalent level inter-organizational managers and customer representatives concerning projects, operational decisions, scheduling requirements or contractual clarification.
  • Conducts briefings and technical meetings for internal and external representatives
  • Capable of developing and managing a relationship with senior management of a Fortune 500 company
  • Develop and maintain strong relationships with all client and vendor management personnel
  • Coordinate closely with recruitment personnel to ensure coverage of all open job orders

What you need to bring:

  • 2+ Years minimum Staffing Industry experience in the Life Science Industry
  • Eligible candidates must have proven success in pharma and/or biotech industry
  • Ability to successfully interface with clients (internal and external)
  • A proven track record of success at the executive and corporation officer level
  • Strong interpersonal and communication skills
  • Proven ability to work within a team environment
  • Ability to make decisions, take direction and execute a plan
  • Detail orientation with follow-through shown in previous jobs
  • Able to communicate with and present at the executive level
  • Ability to handle multiple priorities simultaneously
  • Ability to qualify and close deals
  • Sales abilities along with market knowledge and/or product/technical expertise

What’s in it for you:

  • Largest global staffing leader
  • Competitive base salary + yearly commission structure
  • Excellent benefits package - medical, dental, vision
  • Generous PTO policy earned from day one
  • Education and professional development
  • Rapid career growth
  • Retirement savings and security
  • Employee stock purchase plan
  • Paid parental leave
  • Short and long term disability
  • Employee assistance program and health advocacy
  • Health and dependent care flexible spending account
  • Metlife auto and home insurance
  • Metlife legal plan
  • Referral reward program
  • Exclusive discounts and programs with dozens of nationwide vendors and retailers

  This job posting is open for 4 weeks.

PandoLogic. Category:Sales, Keywords:Sales Account Manager, Location:Cambridge, MA-02238

Average salary estimate

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What You Should Know About Life Science On Site Sr Account Manager, Randstad USA

Are you ready to take on an exciting challenge as a Life Science On Site Sr Account Manager with Randstad? Located in the vibrant Middlesex County area of Massachusetts, specifically in Cambridge, MA, this full-time, on-site position is tailor-made for those passionate about the life sciences industry. In this role, you’ll dedicate your efforts to supporting existing customers, ensuring their satisfaction, and leading strategic initiatives. You'll have the opportunity to drive revenue growth within targeted accounts while collaborating closely with the Account Owner to maintain consistent communication and strategy across the organization. Your responsibilities will encompass all aspects of the sales delivery cycle and lead generation, enabling you to identify opportunities to sustain and expand our business reach. You will build and nurture client relationships, develop a deep understanding of each client's unique needs, and position Randstad as a go-to staffing solution. By leveraging innovative employment solutions and working in tandem with both clients and talent, you’ll help meet staffing needs and priorities while achieving growth goals. What’s more, you can look forward to a competitive salary, a robust benefits package, and plenty of opportunities for professional development. If you’re excited about making a real impact in the life sciences sector, this role is a perfect fit for you. Come be part of a leading global staffing agency where you can thrive and grow your career!

Frequently Asked Questions (FAQs) for Life Science On Site Sr Account Manager Role at Randstad USA
What are the primary responsibilities of a Life Science On Site Sr Account Manager at Randstad?

As a Life Science On Site Sr Account Manager at Randstad, your key responsibilities include managing client relationships, driving revenue growth, and executing the sales delivery cycle. You'll work closely with the Account Owner to ensure consistent communication and develop strategic initiatives to enhance customer satisfaction. Your role will also involve identifying new revenue opportunities and effectively qualifying candidate submissions to meet your clients’ specific staffing needs.

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What qualifications are necessary for the Life Science On Site Sr Account Manager position at Randstad?

To qualify for the Life Science On Site Sr Account Manager role at Randstad, candidates should have a minimum of 2 years of experience in the staffing industry within the life science sector, with a proven track record in the pharma or biotech industries. Strong interpersonal and communication skills are also essential, along with the ability to interface successfully with executives and corporation officers. A detail-oriented mindset and the ability to manage multiple priorities are crucial for success in this role.

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How does the Life Science On Site Sr Account Manager contribute to revenue growth at Randstad?

The Life Science On Site Sr Account Manager plays a pivotal role in driving revenue growth at Randstad by leveraging existing client relationships and identifying new opportunities for staffing solutions. This involves understanding client needs, presenting tailored solutions, and making formal sales presentations to foster business development within targeted accounts. By consistently executing against growth goals, you can position Randstad as a multi-dimensional provider in the staffing industry.

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What kind of company culture can I expect as a Life Science On Site Sr Account Manager at Randstad?

At Randstad, you can expect a dynamic and supportive company culture that values teamwork and collaboration. As a Life Science On Site Sr Account Manager, you'll be part of a robust team dedicated to achieving organizational goals while promoting personal and professional development. The company emphasizes innovation in staffing solutions and establishes strong relationships with clients, creating an inspiring environment to thrive and grow your career.

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What are the benefits of being a Life Science On Site Sr Account Manager with Randstad?

Being a Life Science On Site Sr Account Manager with Randstad comes with numerous benefits, including a competitive base salary, a commission structure, a comprehensive benefits package covering medical, dental, and vision, and a generous PTO policy from day one. Additionally, you will have opportunities for education and professional development, rapid career growth, and participation in an employee stock purchase plan, among various other advantages.

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Common Interview Questions for Life Science On Site Sr Account Manager
Can you describe your experience in the life sciences staffing industry?

When answering this question, highlight your specific experiences in the life sciences sector, mentioning any relevant roles, responsibilities, and successes you’ve had in managing accounts or clients within this field. Be sure to showcase your understanding of industry nuances and how that knowledge contributes to effective staffing solutions.

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How do you build and maintain relationships with clients?

In your response, discuss your approach to relationship-building, emphasizing effective communication, understanding client needs, and being proactive in providing solutions. Share examples of how you've successfully fostered long-term relationships that have led to business growth.

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What strategies do you use to identify new business opportunities?

Describe your process for recognizing and pursuing new business ventures. Emphasize utilizing market research, understanding client pain points, and consulting with your team to develop innovative staffing solutions that can meet emerging needs.

Join Rise to see the full answer
How do you prioritize tasks when managing multiple clients?

Discuss your organizational skills and how you use tools or methods to prioritize tasks effectively, ensuring that all clients receive the attention and service they require. Highlight any specific strategies that help you balance competing demands.

Join Rise to see the full answer
What role do sales presentations play in your approach to account management?

Illustrate the importance of formal sales presentations in effectively demonstrating your solutions and capabilities to clients. Discuss how you prepare for these presentations and tailor them to address specific client needs, ultimately fostering trust and partnership.

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Give an example of a difficult situation you've faced with a client and how you resolved it.

Share a specific scenario that showcases your problem-solving abilities. Discuss the challenges you faced, how you approached them, and the outcome. Emphasize communication, empathy, and your commitment to client satisfaction.

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What techniques do you use for closing deals?

Explain your closing strategies, such as thorough qualification, addressing objections, and building urgency without pressuring clients. Emphasize the importance of understanding the client's needs and tailoring your solution to resonate.

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How do you stay updated on industry trends in life sciences?

Mention your commitment to continuous learning and staying informed about industry developments. Discuss specific resources, events, or associations you engage with to maintain your knowledge and remain competitive in your sales strategies.

Join Rise to see the full answer
What tools do you use for managing candidate submittals and job orders?

Refer to specific tools or systems you’ve worked with, explaining their functionalities and how you've utilized them for efficient tracking and management. Highlight any measurable successes from using these tools that improved your workflow.

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What do you believe sets Randstad apart from its competitors in the life sciences staffing industry?

Your response should reflect your understanding of Randstad’s strengths, such as its scale, resources, and reputation. Discuss how you connect these strengths to your personal approach in leveraging them to enhance client satisfaction and business outcomes.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 12, 2025

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