Fine Dining Server – Basalt - Part Time

At Basalt, a Fine Dining Server is responsible for providing exceptional service from beginning to end. This includes greeting guests, presenting menus, explaining daily specials, taking accurate orders, and serving multiple courses while adhering to fine dining standards. You’ll collaborate with kitchen staff to ensure seamless deliveries and maintain a well-organized dining room.

To become a Fine Dining Server at Black Desert Resort's Basalt, candidates should have a minimum of 2 years’ experience in a fine dining or upscale restaurant environment. Excellent verbal communication and guest service skills, along with a strong knowledge of wine, food ingredients, and dining etiquette, are also essential. You must be able to work in a fast-paced environment and maintain a polished appearance.

The pay rate for a Fine Dining Server at Basalt starts at $6/hr plus tips. While this is the base rate, individual compensation decisions are influenced by other factors, ensuring that our servers are rewarded for their skill and dedication.

As a Fine Dining Server at Basalt, you'll enjoy competitive pay along with several benefits including access to the employee dining room, wellness programs, discounts on resort services, and special hotel stay rates, helping to create a rewarding work-life balance.

Absolutely! At Black Desert Resort and Basalt, we are dedicated to fostering career growth. As a Fine Dining Server, you’ll have the opportunity to advance your skills in wine service and luxury hospitality, preparing yourself for greater responsibilities and leadership roles in the future.

When dealing with difficult guests, it’s important to stay calm and listen actively to their concerns. Acknowledge their feelings, apologize when necessary, and work to resolve the issue promptly. This demonstrates your commitment to exceptional service, which is crucial at Basalt.

Discuss your background with different wines and their flavor profiles, along with any training you've had regarding wine pairings. Be prepared to mention specific pairings you’ve suggested in the past, showing how this knowledge contributes to enhancing the guest experience.

Fine dining etiquette includes proper table settings, serving protocol, and guest interaction. Demonstrating this knowledge is essential in creating a refined atmosphere at Basalt. Understanding these details ensures a seamless dining experience for guests.

In a fast-paced environment, it’s crucial to prioritize tasks by focusing on guest needs first. Strategies like organizing your station, communicating effectively with kitchen staff, and keeping track of multiple tables can help ensure that all guests receive attentive service.

To ensure order accuracy, actively listen to guests and repeat their orders back to them for confirmation. Utilize a notepad or electronic POS system to record details and clarify any special requests to avoid misunderstandings during service.

Share a specific instance that highlights your versatility and commitment to service. It could involve accommodating special dietary needs or creating a personalized experience for a guest celebrating a special occasion. This demonstrates your dedication to excellence.

Discuss the aspects of Basalt that stand out, such as its focus on elevated cuisine and exceptional service in a beautiful setting. Mention how being part of Black Desert Resort adds unique experiences for guests and employees alike.

Express your proactive approach to staying informed about the menu by regularly reviewing updates provided by management and participating in tastings or training sessions. This ensures you can provide accurate recommendations to guests.

Creating a welcoming atmosphere involves maintaining a friendly demeanor, being attentive to guest needs, and fostering a warm environment through engaging interactions and polished service. It’s all about making guests feel special and valued at Basalt.

Share your passion for fine dining and hospitality, expressing your enthusiasm for the opportunity to work at a distinguished establishment like Basalt. Highlight how your skills align with their standards of excellence and your desire to contribute to their team.