Administrative Business Lead, Global Head of Corporate Communications

As the Administrative Business Lead for the Global Head of Corporate Communications at BlackRock, you will be responsible for managing complex calendars, coordinating travel, orchestrating large meetings, and supporting internal communications. Your role involves ensuring the leader is well-prepared for meetings, optimizing administrative processes, and acting as a subject matter expert on BlackRock policies. This position requires a proactive approach to communication, partnership with senior stakeholders, and the ability to coach and develop administrative talent.

To be considered for the Administrative Business Lead role at BlackRock, you should have a minimum of 7 years of relevant administrative experience, particularly with C-suite executives. Strong communication skills, emotional intelligence, and the ability to operate independently and make decisions under pressure are crucial. Additionally, you should exhibit discretion and exhibit an eagerness to learn about technology and processes to educate others.

The hybrid work model at BlackRock promotes a collaborative environment for the Administrative Business Lead role, requiring employees to work in the office at least 4 days a week. This model enables meaningful in-person interactions that enhance communication and teamwork. However, it also provides the flexibility to work from home one day a week, balancing personal commitments with professional responsibilities.

The benefits package for the Administrative Business Lead position at BlackRock is quite comprehensive. In addition to a competitive salary, employees are eligible for annual discretionary bonuses, healthcare benefits, support for working parents, a robust retirement plan, and Flexible Time Off (FTO) to ensure work-life balance and personal well-being.

The Global Corporate Communications team at BlackRock is crucial in driving effective strategies for internal and external communications. The team is tasked with enhancing the company's culture and reputation while supporting firm growth. As part of this team, the Administrative Business Lead will play a pivotal role in facilitating communication, stakeholder engagement, and event coordination to promote BlackRock's mission.

When managing a complex calendar, I prioritize tasks by assessing their urgency and importance. I often use a matrix to categorize tasks and consult with my leader to understand their preferences. It's also essential to be adaptable and ready to shift priorities as new, pressing items come in. Keeping an open line of communication ensures that I remain aligned with the leader's goals.

In my previous role, I often coordinated events involving multiple stakeholders. I organized regular check-ins to understand their needs and expectations. By creating a shared timeline and setting clear communication channels, I ensured everyone was on the same page, which resulted in successful outcomes and enhanced collaboration.

Handling confidentiality is paramount in my role as an Administrative Professional. I maintain solid organizational practices and ensure sensitive information is securely stored and only shared with authorized personnel. By practicing discretion and building trust with my colleagues, I foster a safe environment for open communication.

I find tools like project management software and calendar apps highly effective for managing administrative tasks. These tools help me keep track of deadlines, meetings, and important files. Additionally, I've utilized communication tools that foster collaboration among team members, ensuring that everyone stays informed and engaged.

In a previous position, I encountered a situation where two high-priority meetings were scheduled at the same time. I quickly assessed the situation, communicated with both parties, and proposed a new meeting time for one while ensuring the most critical meeting proceeded. This experience taught me the importance of quick decision-making and effective communication.

I employ a combination of digital tools and traditional methods to stay organized. I typically use a task management app to keep track of my daily priorities, while also maintaining a physical planner for larger projects. Regular reviews of my tasks allow me to adjust my plan as necessary, ensuring I meet deadlines efficiently.

Building relationships with C-suite executives requires understanding their priorities and communication styles. I make it a point to actively listen and clarify expectations while being proactive in suggesting meeting agendas and follow-ups. Consistent, transparent communication builds trust and respects their time.

To stay informed about company policies and procedures, I regularly review internal documents and updates. Participating in company meetings and training sessions also helps ensure that I am knowledgeable about changes. Additionally, I foster relationships with colleagues in HR and compliance to clarify any queries I may have.

Delivering excellent customer service involves consistently exceeding expectations with responsiveness and professionalism. For me, it means being empathetic to the needs of those I support, whether it's my leader or other colleagues, and striving to provide timely assistance along with clear and constructive feedback.

I'm excited about the opportunity to work as an Administrative Business Lead at BlackRock because I admire the company’s mission to promote financial well-being. I believe my administrative skills align perfectly with the expectations of this role, and I look forward to contributing to a team that values collaboration, innovation, and employee growth.