Commission Sales Associate - Chanel Designer Ready to Wear, Full Time - 59th Street

As a Commission Sales Associate at Bloomingdale's, particularly in the Chanel Designer Ready to Wear department, your primary responsibilities will include guiding customers through their shopping experience, building lasting client relationships, and driving sales both in-store and online. You’ll engage with customers to understand their needs and preferences, utilizing your product knowledge to enhance their shopping experience. Additionally, you'll participate in the operational tasks that keep the store running smoothly.

To excel as a Commission Sales Associate at Bloomingdale's, you need a High School Diploma or equivalent and a passion for fashion. Excellent interpersonal skills are essential, as you will be communicating with diverse customers. The ability to think creatively and strategically in satisfying customer needs is crucial. Experience in retail may be beneficial, but a genuine interest in delivering excellent customer service is paramount.

Bloomingdale's is committed to supporting its employees, offering a variety of benefits for Commission Sales Associates. These include Day-1 medical, dental, and vision coverage for eligible colleagues, competitive pay, and unique bonuses. You’ll also enjoy flexible scheduling, time off, and access to pet, home, and auto insurance. With 401(k) options and employee discounts at Bloomingdale’s & Macy’s stores, it’s a great opportunity to join a vibrant team.

To drive sales effectively as a Commission Sales Associate at Bloomingdale's, you should embrace technology, engage actively with clients, and promote the store’s Loyalty programs. Creating a welcoming and enjoyable shopping environment is key. Utilizing your product knowledge to match clients with the perfect items will also elevate their experience and encourage repeat visits.

Customer service is at the heart of a Commission Sales Associate's role at Bloomingdale's. Exceptional service creates a positive shopping experience, fosters customer loyalty, and enhances the Bloomingdale's brand. Through meaningful interactions, Sales Associates build client relationships and help customers discover new styles, making their shopping journey both enjoyable and memorable.

When welcoming a customer, make sure to greet them warmly with a smile. You can say something like, 'Hi there! Welcome to Bloomingdale's. How can I assist you today with your shopping?' This shows that you are approachable and ready to help.

To understand a customer’s needs, I would ask open-ended questions such as, 'What styles are you drawn to today?' or 'Are you shopping for a specific occasion?' Listening carefully to their responses allows me to provide tailored recommendations.

Certainly! In my previous job, a customer was having trouble finding the right fit in clothing. I took the time to understand her preferences, offered several options, and even suggested items that complemented her style. She left happy, and later, she returned to express her gratitude, which was heartwarming.

Handling difficult customers requires patience and empathy. I would listen to their concerns without interrupting, acknowledge their feelings, and reassure them that I’m there to help resolve any issues. Maintaining a calm and positive demeanor often diffuses tense situations.

The most important quality for a Commission Sales Associate is the ability to connect with customers genuinely. Building rapport creates trust, encouraging customers to return and seek your guidance in the future.

I would explain the benefits of the Loyalty program clearly, highlighting rewards they can earn through purchases. I’d say something like, 'By signing up for our Loyalty program today, you can start earning points toward future discounts and exclusive offers!'

Teamwork is vital in a sales environment. It ensures that we support each other in providing excellent customer service, coordinate on merchandising efforts, and maintain an organized and inviting store atmosphere. A collaborative atmosphere boosts morale and overall sales performance.

In a busy environment, prioritizing customers is key. I would greet each customer as they arrive, acknowledging them, and then assess who needs assistance first. Efficiently multitasking while ensuring that each customer feels valued is important.

Chanel is an iconic luxury brand known for its timeless styles and quality craftsmanship. Familiarity with their staple items, such as the classic Chanel suit and accessories, allows me to provide informed recommendations to customers seeking those pieces.

I admire Bloomingdale's commitment to fashion and customer experience. The company's focus on inclusivity and creating memorable shopping moments resonates with me. Working here aligns perfectly with my values and passion for helping others express their personal style.