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Cash Processing/Funds Transfer II

At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the world’s financial system we touch nearly 20% of the world’s investible assets. Every day around the globe, our 50,000+ employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.

We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.

We’re seeking a future team member for the role of  Cash Processing/Funds Transfer II  to join our  Global Payments and Treasury Services Operations team. This role is located in  Lake Mary, FL or Pittsburgh, PA, and will work a Hybrid schedule (3 days per week in-office required) .

In this role, you’ll make an impact in the following ways:

  • Monitors client payments, daily cash, and wire transactions.
  • Responsible for ensuring procedures associated with monitoring client fund transfers are followed.
  • Provides higher level support for transactions that are flagged by the system, escalates to management if solution is not found.
  • Acts as point of contact for clients and wire recipients and addresses inquiries and concerns about the transfer process.
  • Occasional communication with cross-functional departments and leadership.
  • No direct reports but may provide guidance to less experienced team members. 
  • Contributes to the achievement of team objectives.

To be successful in this role, we’re seeking the following:

  • Bachelor's degree or the equivalent combination of education and experience is required.
  • 3-5 years of total work experience preferred. 
  • Microsoft Office experience preferred.
  • Excellent verbal and written communication.
  • Excellent investigative and research capabilities, with an ability to present findings.
  • Experience in financial services operations preferred.

At BNY, our culture speaks for itself. Here’s a few of our awards:

  • America’s Most Innovative Companies, Fortune, 2024
  • World’s Most Admired Companies, Fortune 2024
  • Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024 
  • Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
  • “Most Just Companies”, Just Capital and CNBC, 2024
  • Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
  • Bloomberg’s Gender Equality Index (GEI), 2023

Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life’s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

Average salary estimate

$60000 / YEARLY (est.)
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$70000K

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What You Should Know About Cash Processing/Funds Transfer II, BNY

Join BNY as a Cash Processing/Funds Transfer II and be part of a dynamic team within our Global Payments and Treasury Services Operations group. Located in beautiful Lake Mary, FL, this hybrid role allows you to enjoy both in-office and remote work flexibility. Here, you’ll play a crucial role in monitoring client payments, daily cash, and wire transactions. Your attention to detail will ensure that all procedures related to client fund transfers are meticulously followed. You’ll provide high-level support for any transactions flagged by our advanced systems and act as a primary contact for clients and wire recipients, addressing their inquiries, and resolving concerns with the transfer process. While you'll have the opportunity to guide less experienced team members, you'll also have access to cross-functional communication avenues, enhancing collaboration across departments. We’re looking for someone with a Bachelor’s degree or equivalent experience and 3-5 years in the financial services operations field. Your strong communication, investigative, and research capabilities will help you thrive in this role. At BNY, you will not only contribute to our ongoing mission but also enjoy a workplace celebrated for its innovations and inclusive culture. Eager to experience #LifeAtBNY? We invite you to apply and make an impact in the world of finance with us!

Frequently Asked Questions (FAQs) for Cash Processing/Funds Transfer II Role at BNY
What responsibilities does a Cash Processing/Funds Transfer II at BNY have?

As a Cash Processing/Funds Transfer II at BNY, your primary responsibilities include monitoring client payments and daily cash and wire transactions, ensuring all related procedures are followed meticulously. You'll also support flagged transactions, act as a point of contact for clients, and assist with inquiries about the transfer processes.

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What qualifications do I need for the Cash Processing/Funds Transfer II position at BNY?

To qualify for the Cash Processing/Funds Transfer II role at BNY, you should possess a Bachelor’s degree or equivalent experience along with 3-5 years in financial services operations. Proficiency in Microsoft Office and excellent communication skills are also essential.

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How does BNY support employee growth for Cash Processing/Funds Transfer II positions?

BNY places a strong focus on employee growth and success, offering various resources, training programs, and support systems to help you excel in the Cash Processing/Funds Transfer II role. You’ll be encouraged to develop your skills and contribute to the team's goals.

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What does the work schedule look like for a Cash Processing/Funds Transfer II at BNY?

The Cash Processing/Funds Transfer II role at BNY allows for a hybrid work schedule, requiring you to be in the office three days a week, promoting collaboration while also providing flexibility for remote work.

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What makes BNY a top place to work for a Cash Processing/Funds Transfer II?

BNY is recognized as one of the most innovative companies and offers an inclusive workplace, complemented by competitive compensation, diverse benefits, and a culture centered on employee wellbeing, making it an excellent choice for your Cash Processing/Funds Transfer II career.

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Common Interview Questions for Cash Processing/Funds Transfer II
Can you describe your experience with cash processing and funds transfers?

When answering this question, elaborate on your previous roles and specific tasks related to cash processing. Highlight your attention to detail and any systems you've used, showcasing how your experiences prepare you for the Cash Processing/Funds Transfer II position.

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How would you handle a transaction that has been flagged?

Demonstrate your methodical approach to problem-solving. Discuss how you would first try to resolve the issue independently by reviewing transaction details, and if necessary, how you would escalate the issue to management.

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What strategies do you use to ensure accuracy in your work?

Share specific strategies such as using checklists, double-checking your entries, or leveraging technology tools that enhance accuracy in your work as a Cash Processing/Funds Transfer II at BNY.

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How do you prioritize your tasks in a fast-paced environment?

Highlight your organizational skills and use examples from past experiences where you successfully balanced multiple priorities while maintaining high-quality work. Mention any tools or techniques you use to stay organized.

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How would you explain a complex funds transfer process to a client?

Answer this question by emphasizing clear communication. Discuss how breaking down complex information into simple terms helps clients understand the funds transfer process, ensuring they feel informed and comfortable.

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Describe a time you had to resolve a client concern effectively.

Use the STAR method (Situation, Task, Action, Result) to explain a past interaction with a client where you successfully addressed their concerns. Illustrate your communication skills and ability to provide customer service.

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What tools or software are you familiar with regarding funds transfers?

Share any specific financial software or tools you’ve used in the past relevant to the Cash Processing/Funds Transfer II role. Mention how you adapted to new systems when needed, reinforcing your tech-savvy background.

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What do you think is essential for teamwork in an operations role?

Reflect on the importance of communication, collaboration, and mutual support among team members in operations. Give examples of how you’ve contributed to team success in past roles.

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How do you ensure compliance with financial regulations in your work?

Discuss your familiarity with compliance requirements and the steps you take to ensure adherence to regulations in financial transactions, demonstrating your commitment to ethical practices in the Cash Processing/Funds Transfer II role.

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What motivates you to work in the financial services industry?

Express your passion for finance and how you enjoy helping clients achieve their financial goals. Discuss what drives you and how that passion aligns with BNY's mission and values.

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BNY is a global financial services company that helps make money work for the world — managing it, moving it and keeping it safe. For 240 years we have partnered alongside our clients, putting our expertise and platforms to work to help them achie...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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