Sales Representative: Roofing Division* - job 1 of 2

As a Sales Representative for Bone Dry Roofing, your primary responsibility is to represent the company with professionalism and integrity, ensuring customer satisfaction. You will run leads provided daily, perform comprehensive roof and attic inspections, provide estimates during customer appointments, and follow up with past and current customers. You'll also collaborate with our production team to guarantee the successful completion of projects sold.

No prior experience is required to become a Sales Representative at Bone Dry Roofing. We provide extensive training to all new hires so that you can quickly become familiar with our processes and the roofing industry. As long as you bring enthusiasm and a willingness to learn, you'll have the support needed to excel.

To qualify for the Sales Representative position at Bone Dry Roofing, you need a high school diploma or equivalent, a valid driver's license, and the ability to pass a background check. Additionally, you should be capable of handling physical tasks, such as lifting 50 lbs and climbing ladders to access roofs and attics. Military service is also seen as a plus.

The compensation for a Sales Representative at Bone Dry Roofing falls between $65k and $110k annually, depending on your experience level and performance. This includes commission opportunities and benefits such as medical, dental, and vision insurance, ensuring you are well taken care of in your career.

Bone Dry Roofing offers a comprehensive benefits package for our Sales Representatives, including medical, vision, and dental insurance, company-paid life insurance, short-term disability, a 401(k) plan, paid time off, vacation, and holidays. Additionally, a company truck and fuel are provided for sales appointments.

When faced with a difficult customer, it's important to stay calm and listen actively to their concerns. Show empathy, validate their feelings, and work towards finding a solution that satisfies them. Highlight your commitment to customer service and how you'd ensure their needs are met.

Effective selling techniques in the roofing industry often include building rapport through active listening, using consultative selling to understand customer needs, and emphasizing the benefits of quality roofing solutions. Demonstrating expertise can also instill trust in your customers.

In your response, highlight a specific situation where you faced challenges but used persistence, relationship-building, and tailored solutions to close the sale. Explain the steps you took to overcome objections and ultimately secure the deal.

Effective lead prioritization involves assessing the urgency and potential of each lead. I typically categorize leads based on their readiness to purchase and follow up with those who have shown interest or urgency. Organizing a schedule will help me stay on top of follow-ups promptly.

Express your intrinsic motivations, such as the thrill of closing deals, helping customers achieve peace of mind, and reaching personal goals. Mentioning bonuses or recognition may also resonate, but keeping the focus on your passion for sales and customer satisfaction is key.

Staying informed about industry trends can involve regular reading of trade publications, participating in relevant webinars, and engaging with industry professionals on social media or through networking events. This knowledge enhances your credibility with customers.

Share your admiration for Bone Dry Roofing's commitment to quality, customer satisfaction, and supportive culture. Mention how the company's values align with yours and express your enthusiasm for joining a team that shares your dedication to excellence.

An initial customer meeting should start with creating a welcoming environment. Begin by introducing yourself and being genuinely interested in their needs. Ask open-ended questions to learn about their situation and provide tailored advice based on your expertise.

A successful Sales Representative should possess strong communication skills, an ability to build relationships, Industry knowledge, and a customer-focused attitude. Being adaptable and persistent in overcoming objections is also essential for achieving success in sales.

Ensuring customer satisfaction involves actively listening to their needs, providing clear communication throughout the buying process, and following up after the sale to handle any concerns. Committing to deliver exceptional service consistently will build long-term relationships.