As a Mobile Maintenance Technician at Boss Truck Shops, your primary responsibilities include performing preventative maintenance inspections, DOT inspections, and troubleshooting repairs on trailers. You'll conduct a variety of tasks such as tire services, electrical repairs, and trailer body work. The position requires you to maintain customer satisfaction while ensuring adherence to safety regulations and cleanliness of your mobile maintenance vehicle.

To qualify for the Mobile Maintenance Technician role at Boss Truck Shops, you need at least two years of diesel tech experience. Additional requirements include being Tire Service Certified by TIA, possessing a DOT Medical Card, and completing the Boss Truck Shops Tech I and II training program. Skills in welding, a valid driver's license, and good communication abilities are also essential.

Boss Truck Shops offers an array of benefits for Mobile Maintenance Technicians including competitive pay, commission on billed hours, health, dental, and vision insurance, a 401K plan with matching contributions, vacation after six months, and on-demand pay access for your earned wages. You will also have access to a 3-week training program, additional training for advanced technicians, and a clear career growth path.

Mobile Maintenance Technicians at Boss Truck Shops can expect a pay range of $22.00 to $32.00 per hour, depending on experience and qualifications. Additionally, there is a commission of $8.00 for every billed hour, which provides an excellent opportunity for higher earnings based on your performance and the number of repairs handled.

A typical day for a Mobile Maintenance Technician at Boss Truck Shops includes traveling to customer yards, drop yards, and distribution centers to perform inspections and repair work. You will be responsible for completing scheduled maintenance and repairs, maintaining the mobile maintenance vehicle, and ensuring customer satisfaction through excellent service and timely problem resolution.

When answering this question, focus on your previous experience related to diesel mechanics, detailing any specific roles you've held and the types of repairs you have performed. Emphasize your relevant skills such as your knowledge of preventative maintenance and safety regulations to demonstrate your suitability for the position.

In your response, aim to describe a specific situation that illustrates your problem-solving skills and technical knowledge. Discuss the challenge you faced, the steps you took to address it, and the outcome. This demonstrates both your competence and your ability to adapt in tough situations.

Discuss your approach to customer service, which should include actively listening to customer concerns, providing timely updates on repairs, and going the extra mile to ensure that their needs are met. Highlight any personal experiences where you received positive feedback from clients.

Explain the importance of safety in your work, detailing specific protocols you adhere to, such as using personal protective equipment (PPE), following proper lifting techniques, and maintaining a tidy workspace. You can also mention how you stay updated on company safety policies.

Share your strategies for time management such as prioritizing tasks based on urgency, using tools for scheduling, and setting realistic time frames for repairs. Mention any experiences where your time management skills resulted in efficient service or increased customer satisfaction.

Demonstrate your commitment to continuous learning by discussing how you engage in further education, such as attending workshops, obtaining certifications, or reading industry publications. Mention any specific technologies that you have had experience with and how they improve efficiencies in your work.

List the tools and types of equipment you have used in previous roles, emphasizing any specialized machinery or technology that are relevant to the Mobile Maintenance Technician position at Boss Truck Shops. Highlighting your hands-on experience will showcase your capability.

Talk about your flexibility and adaptability in varying work environments. Share experiences where you've had to adjust your approach based on the specifics of the location, including any unique challenges you faced that required innovative solutions.

Your answer should reflect your admiration for the company’s commitment to employee growth, its values, and the positive work culture. Mention aspects of Boss Truck Shops that resonate with you, such as the training programs, community involvement, or the company’s reputation in the industry.

Illustrate your understanding of DOT regulations by explaining how you stay informed about the latest changes and what measures you take when conducting inspections to ensure compliance. Mention any training you have received that supports your knowledge in this area.